--- description: ¿Qué piensan los usuarios de DonorSnap? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de DonorSnap gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorSnap - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de recaudación de fondos](/directory/20047/fundraising/software) > [DonorSnap](/software/97513/donorsnap) # DonorSnap Canonical: https://www.capterra.do/software/97513/donorsnap Página: 1 de 17\ Siguiente: [Página siguiente](https://www.capterra.do/software/97513/donorsnap?page=2) > Software de gestión de donantes online que rastrea todos los datos de tu entidad sin ánimo de lucro. Se incluye la función NCOA (cambios de dirección nacional, por sus siglas en inglés), formularios, correo electrónico masivo e integración con QB. > > Veredicto: 405 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa DonorSnap? DonorSnap ofrece servicios a entidades sin ánimo de lucro de todo tipo, forma y tamaño. El sistema se puede personalizar fácilmente para adaptarse a las necesidades de casi cualquier organización. Te harán saber si DonorSnap no es adecuado para ti. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 405 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: DonorSnap - **Constitución**: 2007 ## Contexto comercial - **Precio de partida**: US$50.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Base de datos de miembros - CRM - Contabilidad - Creación de informes y estadísticas - Donaciones en línea - Donaciones por móvil - Donación recurrente - Gestión de antiguos alumnos - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de donantes - Gestión de eventos - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de recibos - Gestión de subvenciones - Gestión de voluntariado - Integración de redes sociales - Marketing por correo electrónico - Procesamiento de pagos ## Integraciones (en total: 8) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recaudación de fondos](https://www.capterra.do/directory/20047/fundraising/software) ## Categorías relacionadas - [Software de recaudación de fondos](https://www.capterra.do/directory/20047/fundraising/software) - [Programas de gestión de donaciones](https://www.capterra.do/directory/30548/donation-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.do/directory/30805/nonprofit/software) - [Software CRM para ONGs](https://www.capterra.do/directory/31515/nonprofit-crm/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.do/software/2698/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) 2. [Donorbox](https://www.capterra.do/software/156860/donorbox) — 4.8/5 (624 reviews) 3. [Bloomerang](https://www.capterra.do/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.do/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Little Green Light](https://www.capterra.do/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Opiniones ### "Two Years with DonorSnap and Going Strong" — 5.0/5 > **Bridget** | *17 de marzo de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately. > > **Puntos en contra**: The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications. > > We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits. ----- ### "DonorSnap is the Best Choice for Managing Donors\!" — 5.0/5 > **Allison** | *15 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. > > **Puntos en contra**: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often\! > > If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough\! ----- ### "Great basics, but communucation tools lacking or are too generic" — 3.0/5 > **Cass** | *27 de enero de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The client database is straightforward and easy to use. The fields are intuitive and you can adapt or add per your own needs. Screen layout when searching can be tough because of long rows but pulling up individual contacts is easy. I love that you can copy data right from the viewing screen without having to open the editable contact. The help features are user friendly and usually address the most common problems. I like that there are videos as well as written materials on various topics. > > **Puntos en contra**: The communication tools are sorely lacking. Email, letters, and forms are way too basic and challenging to edit. There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager. In addition, I had to keep canceling the project and restarting because after one attempt to edit an ATM task, the system won't let you make additional edits. You have to start over. The emails come out looking like you emailed directly from your email provider. You are limited to one image insert, they are hard to edit, and you cannot add a form directly into the email. I have yet to send out an email from DonorSnap because it looks so pedestrian and ... boring. We are still using MailChimp for its visual features, which of course defeats the purpose. The forms are "okay" but come out looking like a child made them. Totally lackluster, but functional. I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of the generic communication tools. The query tools used in creating tasks are not intuitive. If it weren't for the help videos I would never be able to implement these. > > Sales, data transfer, and workshops have been good. I feel like the staff does its best to fully answer questions and solve problems. But with the overall limitations of the communications functions, there's only so much they can do. ----- ### "Committed Client\!" — 4.0/5 > **Melinda** | *17 de septiembre de 2025* | Instituciones religiosas | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We, as an organization, have used Donosnap for 11 years now. We like the complete data it imports and the ease of putting in manual checks. The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second\! love that\! It is also so easy to create specific reports \& donor gifts if they want a quick update. The system, as a whole, is a great value for the cost. > > **Puntos en contra**: The thing i like least is probably using email for support as I am a verbal customer \& prefer phone calls > > Our eleven year commitment to Donorsnap speaks to our satisfaction for the whole package\! We believe it contributes to clean reords and donor communication. ----- ### "DonorSnap is so easy to use that even a non techie can manage it." — 5.0/5 > **Peter** | *15 de septiembre de 2025* | 2128 | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. > > **Puntos en contra**: The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. > > DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. ----- Página: 1 de 17\ Siguiente: [Página siguiente](https://www.capterra.do/software/97513/donorsnap?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/97513/donorsnap) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados