--- description: ¿Qué piensan los usuarios de DonorSnap? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de DonorSnap gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorSnap - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de recaudación de fondos](/directory/20047/fundraising/software) > [DonorSnap](/software/97513/donorsnap) # DonorSnap Canonical: https://www.capterra.do/software/97513/donorsnap Página: 1 de 18\ Siguiente: [Página siguiente](https://www.capterra.do/software/97513/donorsnap?page=2) > Software de gestión de donantes online que rastrea todos los datos de tu entidad sin ánimo de lucro. Se incluye la función NCOA (cambios de dirección nacional, por sus siglas en inglés), formularios, correo electrónico masivo e integración con QB. > > Veredicto: 414 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa DonorSnap? DonorSnap ofrece servicios a entidades sin ánimo de lucro de todo tipo, forma y tamaño. El sistema se puede personalizar fácilmente para adaptarse a las necesidades de casi cualquier organización. Te harán saber si DonorSnap no es adecuado para ti. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 414 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: DonorSnap - **Constitución**: 2007 ## Contexto comercial - **Precio de partida**: US$50.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Base de datos de miembros - CRM - Contabilidad - Creación de informes y estadísticas - Donaciones en línea - Donaciones por móvil - Donación recurrente - Gestión de antiguos alumnos - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de donantes - Gestión de eventos - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de recibos - Gestión de subvenciones - Gestión de voluntariado - Integración de redes sociales - Marketing por correo electrónico - Procesamiento de pagos ## Integraciones (en total: 8) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recaudación de fondos](https://www.capterra.do/directory/20047/fundraising/software) ## Categorías relacionadas - [Software de recaudación de fondos](https://www.capterra.do/directory/20047/fundraising/software) - [Programas de gestión de donaciones](https://www.capterra.do/directory/30548/donation-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.do/directory/30805/nonprofit/software) - [Software CRM para ONGs](https://www.capterra.do/directory/31515/nonprofit-crm/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.do/software/2698/donorperfect-fundraising-software) — 4.5/5 (1449 reviews) 2. [Donorbox](https://www.capterra.do/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.capterra.do/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.do/software/102088/neoncrm) — 4.3/5 (619 reviews) 5. [Little Green Light](https://www.capterra.do/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Opiniones ### "Two Years with DonorSnap and Going Strong" — 5.0/5 > **Bridget** | *17 de marzo de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately. > > **Puntos en contra**: The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications. > > We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits. ----- ### "Donor Snap is truly a "snap" for Development Directors and Staff\!" — 5.0/5 > **Carole** | *1 de mayo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. \[sensitive content hidden\], staff, has been so responsive when I've still had a question and appreciate his service. I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one person shops. > > **Puntos en contra**: Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part. > > I have been very pleased to use Donor Snap because of the ease in following the steps to run reports or obtain data. Often, in big shops, such as a University setting, the fundraising platform was so challenging (ie, Raisers Edge), that we had separate staff who did all the work for us. Donor Snap was easy from the start and where I was challenged, there were webinars and support to assist me. Excellent platform\! I highly recommend it. ----- ### "Cheap, good for small nonprofits" — 3.0/5 > **Gabriel** | *24 de abril de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It was very cheap and could handle the basics and simple CRM tasks. It is customizable enough that you also aren't missing out if you're a small nonprofit. > > **Puntos en contra**: It feels and looks old. It is a little clunky sometimes, and there are a few quirks you have to get used to. > > Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap option that will give you what you need. We moved to a new CRM when we outgrew DonorSnap. ----- ### "DonorSnap is the Best Choice for Managing Donors\!" — 5.0/5 > **Allison** | *15 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. > > **Puntos en contra**: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often\! > > If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough\! ----- ### "DonorSnap is so easy to use that even a non techie can manage it." — 5.0/5 > **Peter** | *15 de septiembre de 2025* | 2128 | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. > > **Puntos en contra**: The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. > > DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. ----- Página: 1 de 18\ Siguiente: [Página siguiente](https://www.capterra.do/software/97513/donorsnap?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/97513/donorsnap) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados