--- description: ¿Qué piensan los usuarios de CaterZen? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CaterZen gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CaterZen - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para empresas de catering](/directory/20023/catering/software) > [CaterZen](/software/82293/restaurant-catering-system) # CaterZen Canonical: https://www.capterra.do/software/82293/restaurant-catering-system Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/82293/restaurant-catering-system?page=2) > Software de catering diseñado para las necesidades de los proveedores de servicios de catering fuera de las instalaciones y de entrega: operaciones, ventas y marketing. Fácil, pero completo. > > Veredicto: 55 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CaterZen? Se trata de la única plataforma que atiende tanto a empresas locales como a proveedores de servicios de entrega. Ahorra tiempo, opera de manera más eficiente y obtén nuevas y repetidas ventas de catering. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 55 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Restaurant & Catering Systems - **Constitución**: 2008 ## Contexto comercial - **Precio de partida**: US$179.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Base de datos de clientes - CRM - Creación de informes/análisis - Enrutamiento - Facturación - For Catering Businesses - Generación de propuestas - Gestión de eventos - Gestión de expediciones - Gestión de pedidos - Gestión de reservas - Kitchen/Menu Management - Pedidos en línea - Presupuestos y estimaciones - Programación de eventos - Seguimiento de entrega ## Integraciones (en total: 10) - Chowly - Gmail - Google Analytics 360 - Google Calendar - Google Maps - Nowsta - PayPal Enterprise Payments - QuickBooks Online - Tango - authorize.net ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica ## Categoría - [Software para empresas de catering](https://www.capterra.do/directory/20023/catering/software) ## Categorías relacionadas - [Software para empresas de catering](https://www.capterra.do/directory/20023/catering/software) - [Software de entrega de alimentos](https://www.capterra.do/directory/30861/food-delivery/software) ## Alternativas 1. [DoorDash for Merchants](https://www.capterra.do/software/1012321/doordash) — 4.1/5 (188 reviews) 2. [GrubHub](https://www.capterra.do/software/210141/grubhub) — 4.3/5 (131 reviews) 3. [Marketman](https://www.capterra.do/software/136439/marketman-restaurant-inventory) — 4.7/5 (112 reviews) 4. [OptimoRoute](https://www.capterra.do/software/161579/optimoroute) — 4.6/5 (248 reviews) 5. [Sapaad](https://www.capterra.do/software/143844/sapaad) — 4.4/5 (38 reviews) ## Opiniones ### "If you are trying to grow a corporate catering program, you need RCS" — 5.0/5 > **Marya** | *2 de enero de 2018* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to train on Creates a professional image to our clients Company is continually adding valuable features The Delivery Manager is great > > **Puntos en contra**: Setting up recipes for production reports is a time-consuming, and a little confusing process. It takes a while to wrap your head around the best way of setting things up. However, this is typically the case with any inventory/production system. > > We were able to streamline our catering processes so it was easier to create quotes, create checklists for staff, and ensure that items were not overlooked on orders. ----- ### "This software enables us to get orders in quickly and efficiently and is relatively simple to use." — 5.0/5 > **Jessica** | *9 de noviembre de 2017* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I really do love this software and all that it provides\!\! I like the multi - store use and ease of calendar and that it save all past orders and notes, etc for each client. The invoices are attractive and customers like that. It would be cool if each store could have their own color on the main calendar so that I can differniate which store has orders rather than "ALL" the orders being one color, etc. I like that you can store multiple address, venues, etc. The Support Tickets are responded to with a quick response. MUCH quicker than years ago\! I appreciate the acknowledgement and communication that they are working on getting me an answer. I like the Loyalty Program and also knowing that you all are able to send out our certificates for us\! I like the new auto fill when you go to put in an address, save a lot of time\! (it would be cool if eventually it gave an approximate travel time, like google does rather than just the mileage.. which the miles are always off BTW by 2+ miles). I enjoyed the caterplazooza conference in 2016, and really do look forward to another one being hosted in 2018\!\! > > **Puntos en contra**: I have a hard time understanding the use and benefits of the kitchen production sheets. I think it would really help my team be able to auto calculate the lbs of pork, chicken and sides on a per person buffet if it would display how many lbs needed and updates that report each time the order is revised. I am pretty sure this is an option, but I have only had the demo once and while it was helpful, I found it difficult to continue on my own, therefore I never implemented it. I also have had trouble redeeming the loyalty certificate codes. It only takes off the discount on the actual invoice. We use the order form to ring in the catering orders because that is the sheet that has the CC displayed on it and the order form does not have the certificate deducted on there. Its says "it has been applied" I don't like that when you select someone to pay with a 'house account', that you have to make up a random account \# . There is not a way to track those numbers or know if you have duplicated the number we assigned. Under CRM for ex.. you delete a quote under their name, once it deletes it defaults and takes you to a page of all quotes for all customers, rather than staying in that actual customers quote section. If I have an open menu item I have put in on an order, and if I ever have to go revise that order, it duplicates that line item. I rarely catch it, and sometimes the client sees and complains, or we dont catch the error in time and then two of the same menu item > > Increase in sales and ease of operating to be productive. ----- ### "Catering Zen for BBC Smokehouse" — 5.0/5 > **Sandi** | *25 de agosto de 2018* | Restaurantes | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Being able to store all my contacts in one place. Also, being able to stay on top of billing and the easy navigation for doing so in the software. > > **Puntos en contra**: Not being able to delete an invoice if needed and the print our pages sometimes are not clear to understand for other restaurant departments. > > Overall, my experience has been good. I like the easy navigation through of the software. ----- ### "Been a user for many years\! Very satisfied\!" — 5.0/5 > **Jim** | *1 de mayo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Makes accounts receivable so much more manageable Great marketing capabilities. Customer support if fabulous. Very responsive. Allowed me to grow my catering business exponentially over the last 8 years\! > > **Puntos en contra**: No real cons to speak of. Takes a little getting used to in terms of setting up new menu items. But once you get the hang of it, not bad at all. ----- ### "Amazing Product" — 5.0/5 > **Nanette** | *26 de agosto de 2019* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best part of CaterZen, initially, is how quickly a company can go from not having a catering system and CRM system to having one. Our company was up and running in 3 weeks. The ease of implementation was incredible, our CEO said - "quickest IT implementation in our company history". Other great features, are that it was able to integrate with our website for guest to order themselves, the prep sheets are perfect for the kitchen operations, and the invoices are clean and easy to read for operations. The driver application is an additional great feature that the guests really appreciate. The CRM and reporting features are excellent and really help you grow your business. > > **Puntos en contra**: We have to have patients with feature request, because it has to have value for all end users not just us. > > This is one of the best "outsourced" experience we have had a company. Their support team is ABSOLUTELY amazing. In addition, they really teach you to be independent with all of the articles and videos they provide when you are trying to do something within the software, but if you get stuck they are there for you - usually within an hour you have an answer,. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/82293/restaurant-catering-system?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/82293/restaurant-catering-system) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados