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¿Qué es Marketo Engage?

Adobe Marketo Engage utiliza datos e IA para automatizar las tareas y flujos de trabajo de marketing y, a la vez, hacer seguimiento del impacto y el alcance. Las automatizaciones asistidas por IA te ayudan a crear perfiles detallados, así como a encontrar nuevos públicos y clientes potenciales y a dividirlos en segmentos. La "escucha" en tiempo real activa el contenido relevante en marketing por correo electrónico, dispositivos móviles y web, así como en canales de pago y redes sociales. Las integraciones nativas conectan la automatización de marketing con tus herramientas más importantes, como tu CRM, para permitir que tus equipos sincronicen los esfuerzos de marketing y ventas.

¿Quién usa Marketo Engage?

Para las empresas B2B o B2C que se preocupan por el cuidado de los clientes, la segmentación personalizada y escalable, la personalización y la profunda participación del cliente.

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Opinones de Marketo Engage

Evaluación media

En general
4.3
Facilidad de uso
3.8
Atención al cliente
3.9
Funcionalidades
4.3
Relación calidad-precio
3.8

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
41%
4
45%
3
13%
2
1%
1
1%
Yosue
Yosue
Diseñador Web en Chile
Usuario de Linkedin verificado
Desarrollo de programas, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

La herramienta perfecta para empresas de diseño web, SEO y marketing

5.0 el año pasado

Comentarios: Una experiencia exquisita como cualquier producto de Adobe, la verdad que es señal de calidad y buenos resultados (y precio elevado cof cof)

Puntos a favor:

La automatización y programación, los diseños y optimización de las campañas y su facilidad de uso la hacen una herramienta excelente de primer nivel

Contras:

Precio elevado, solo úsalo cuando quieras realmente escalar a lo grande, ya que ayuda mucho a generar conversiones y leads

Álvaro
Álvaro
Freelance en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una vez superada curva de aprendizaje, es una opción "todo en uno" realmente práctica y completa

4.0 hace 2 años

Comentarios: En general, Marketo Engage es una herramienta robusta y versátil para la automatización del marketing. Aunque tiene algunos desafíos, sus características integrales, la capacidad de personalización y la escalabilidad son puntos fuertes que hacen que la inversión en esta herramienta merezca la pena si lo que buscas es una solución "todo en uno"

Puntos a favor:

Su funcionalidad integral, que te permite tenerlo todo en una sola plataforma, así como sus enormes opciones de escalabilidad y las muchas alternativas para personalización que ofrece.

Contras:

La curva de aprendizaje inicial es algo elevada, lo cual hace que la configuración inicial de la herramienta conlleve bastante tiempo.

Efraín
Efraín
Sales Development Representative LatAm en Argentina
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Un software gigante y poderoso para email marketing y engagement

5.0 hace 2 años

Comentarios: Es una herramienta realmente potente que cubre todo el proceso de marketing y generación de ventas.

Puntos a favor:

Las principales ventajas es que es una de las plataformas de marketing más completas abarcando varias áreas. La automatización de todos los procesos y la segmentación de personas según perfiles, lo que logra mayor efectividad en las campañas.

Contras:

No es tan fácil de usar, algunas de sus funciones son muy complicadas.

Marlyn
Marlyn
Marketing Operations Manager en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Marketeo engage – improve your customer engagement

4.0 el año pasado

Comentarios: What I like most is its marketing automation feature, which streamlines our email campaigns and allows for in depth customer analysis. This means we can provide personalized content to each user, ensuring effective communication.

Puntos a favor:

I've been using Marketo Engage and it's been helpful for our email campaigns. This platform offers a variety of tools to properly target our audience, create emails with visually attractive landing pages and analyze the results of the campaign, this gives us a better visualization of performance. The best part is that it is quite intuitive, making it accessible to both new and advanced users.

Contras:

The cost can be high, which could be a concern for smaller businesses. Additionally, the wide range of features can be a bit daunting for newcomers as it takes some time to learn and get used to.

Nzole
Junior researcher en EE. UU.
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Pros and cons of Marketo Engage

5.0 hace 9 meses

Puntos a favor:

i like that the tool is scalable and has a load set of comprehensive features which helps us deal with email marketing and customer engagement.

Contras:

The user interface is relatively not friendly and might be challenging for new users.

Usuario verificado
Usuario de Linkedin verificado
Instituciones religiosas, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Basic Use Cases are Great. Integrations with other systems, - less so

3.0 el año pasado

Comentarios: Basic use case has been great. Integrating with other systems - less so.

Puntos a favor:

Basic email marketing and marketing automation tasks can be accomplished with minimal assistance from the technical team.

Contras:

Pricing is by record in the DB, so you have to either pay for records that you are not doing anything with, or build a mechanism to move them in and out.Integrations with other systems are troublesome and rarely work as expected. For example, Microsoft Dynamics has a connector, but it only works if the record doesn't already exist in Marketo. Defining an audience in Dynamics for use in Marketo then has to be a hand-coded affair. Very annoying.

Mumbo
Research Assistant en EE. UU.
Investigación, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Effective and centralized email marketing and engagement tracking solution

5.0 hace 10 meses

Comentarios: The experience has been superb and we have been able to reach a wide audience in email marketing and tracking our engagements.

Puntos a favor:

I like that Marketo Engage is easy to use and effective in reaching a wide audience in email marketing and tracking engagements.

Contras:

The only downside is that customizing templates might require some level of expertise and experience.

Wanjiru
Research assistant en EE. UU.
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

All in one marketing management solution

5.0 hace 11 meses

Comentarios: Managing marketing and tracking marketing analytics with an all in one solution

Puntos a favor:

I like the easy to use solution which ensures marketing automation is possible and its easy to track marketing analytics

Contras:

The only issue is the delay in responsiveness from the customer support at times.

Stephen
Senior researcher en EE. UU.
Administración educativa, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

All-in-one marketing and lead generation solution

5.0 hace 10 meses

Puntos a favor:

I like that the tool provides a centralized and flexible solution to handle email marketing and lead generation

Contras:

The learning curve is complex especially to people new to marketing.

Ogarekpe
Implementation Engineer en EE. UU.
Tecnología y servicios de la información, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Superb tool to transform your marketing efforts

5.0 hace 10 meses

Comentarios: This tool is a game changer in elevating your marketing efforts and driving engagement.

Puntos a favor:

It has robust personalization features that are instrumental in enabling us to produce content that is relevant to our customers leading to effective marketing campaigns. Thanks to this tool we are able to save important resources and valuable time through its marketing automation features of tasks.

Contras:

Its advanced customisation features have a high learning curve and require ample training and vendor support to use them appropriately.

George
Construction Manager en EE. UU.
Construcción, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Marketo Engage Is So Powerful and Accurate

5.0 hace 9 meses

Puntos a favor:

The accuracy of Marketo Engage makes it a top marketing automation solution. Marketo Engage has been so reliable.

Contras:

Marketo Engage does not have flaws. I do not dislike Marketo Engage at all.

Smita
Developer en EE. UU.
Software informático, 10,000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great email marketing tool with best in class functionalities and analytics

5.0 hace 9 meses

Comentarios: Overall its a great tool with powerful AI and analytics features.

Puntos a favor:

Market engage makes is very easy to send personalized emails targeting precision groups and with a specific time using AI. It has a variety of analytics tools available to generate meaningful reports and dashboards.

Contras:

Non technical people will find it difficult to setup and manage the system as it's a little complex for people with no IT background. The cost is a little bit on the higher side as well.

Jackson
IT Manager en EE. UU.
Salud, bienestar y deporte, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Marketo Engage Is a Reliable Marketing Solution

5.0 hace 9 meses

Puntos a favor:

Marketo Engage has effective capabilities. I like the friendliness of Marketo Engage.

Contras:

I do not dislike Marketo Engage at all. Marketo Engage is super amazing.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Very powerful, not the most user-friendly tool out there.

5.0 hace 2 años

Comentarios: We rolled it out 3 years ago and have been very happy with it. There's been some frustration in the business at the turn-around time on Marketing Ops requests, but that's more of a staffing issue and because of the fact that it's not very easy for an end user to just jump in and setup a campaign on their own. If you have good permissions management, use of templates, and at least some experienced admin support it can be an extremely powerful and effective tool. It's not for the faint of heart.

Puntos a favor:

It is extremely powerful. But as Spider-Man says, with great power comes great responsibility. You definitely want someone who knows what they're doing managing this thing.

Contras:

Relatively high cost of ownership. I'd suggest it's best for enterprises or marketing requirements that call for very sophisticated automation. It's not easy for end users to do much self-service, so you'll definitely need an admin with experience. And depending on your workload one or multiple ops specialists up to an entire team.

Cameron
Cameron
Marketing Operations Manager en EE. UU.
Usuario de Linkedin verificado
Internet, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Can't go wrong with the best MAP - but you need to spend time getting it how you like it

5.0 hace 4 años

Comentarios: I've been using Marketo for over 2 years and have managed multiple instances, including implementing a new one. It's been great to learn and use. I came from HubSpot and although I loved HubSpot, it was limited in it's capabilities because things are locked down to look "pretty" and work more out-of-the-box. What I say is Marketo is for the "big kids"/enterprise/B2B market and HubSpot is more for the SMB market. Marketo also does well integrating with Salesforce, whereas HubSpot's API integration is very locked down and limited.

Puntos a favor:

What can't Marketo do? Not much! It's the be-all-do-all tool. Tons of features and customization, integrations and functionality.

Contras:

If you are looking for a "pretty" software, don't look here. The interface is dated and harder to navigate if you don't know what you are doing. I always tell people that "Marketo is UGLY, but it's POWERFUL." What it trades for looks, it makes up for in functionality and customizations.

Lauren
Digital Marketing Lead en Australia
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Sophisticated software supporting your marketing automation needs

5.0 el año pasado

Puntos a favor:

The integration between Marketo Engage and SFDC is crucial to our business when determining our campaign audience, as well as tracking their interactions to understand customer behaviour.

Contras:

The platform is quite technical and not very intuitive. It is a steep learning curve.

Victoria
Business partner en España
Automoción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I use Marketo Engage to supercharge my marketing campaigns and track results effortlessly.

4.0 el año pasado

Puntos a favor:

The easy-to-use interface and robust automation features make my marketing tasks a breeze.

Contras:

I wish the reporting and analytics features were more advanced and customizable for in-depth insights.

Josua
FINANCE DIRECTOR en España
Automoción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Marketo Engage has helped me streamline my marketing efforts and improve customer engagement.

5.0 el año pasado

Puntos a favor:

The software offers robust automation and personalization features, making it easier to nurture leads and drive conversions.

Contras:

The reporting and analytics features could be more user-friendly, as navigating through data can be overwhelming at times.

Stephanie
Account Manager en EE. UU.
Marketing y publicidad, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A little bit outdated but gets the done job

4.0 hace 2 años

Comentarios: Marketo Engage has been our go-to E-mail tool for years and that probably won't change anytime soon. Overall a positive experience.

Puntos a favor:

Marketo is a powerhouse when it comes to our email marketing campaigns. We exclusively use this tool to create smart lists and templates for our email campaigns. It's relatively easy to use.

Contras:

Marketo Engage has a super outdated interface and a high learning curve for new users. I'd like to see the UI become a little more intuitive. Some of the features like "SEO" for example, are relatively limited in the data they provide.

Weronika
Manager en Polonia
Muebles, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Marketo Engage

4.0 hace 2 años

Comentarios: My overall experience with Marketo Engage has been positive, as it provided a powerful marketing automation solution that enhanced our ability to deliver targeted campaigns and track their performance. Despite the initial complexity and cost considerations, it significantly contributed to our marketing effectiveness and customer engagement.

Puntos a favor:

One aspect I liked most about Marketo Engage was its robust marketing automation capabilities, allowing for personalized and targeted marketing campaigns across multiple channels. The platform's advanced lead management, email marketing, and analytics features provided valuable insights and improved customer engagement.

Contras:

One drawback I experienced with Marketo Engage was the complexity of the platform, requiring a learning curve and technical expertise to fully leverage its functionalities. Additionally, the cost of the software and associated add-ons could be a deterrent for small businesses with limited marketing budgets.

Rares
Marketing Operations Manager en Rumania
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Powerful marketing automation tool with a wide range of capabilities

4.0 hace 2 años

Puntos a favor:

Definitely the wide range of features. From lead scoring and nurturing to email marketing, to hosting webinars, creating landing pages, and using forms, the platform has everything we need to execute complex campaigns and track our results. Integrations with a wide range of platforms and marketing tools are also a strong point of Marketo.

Contras:

I feel that there is a bit of a learning curve when it comes to using the platform. It's not the most intuitive system and it can take some time to get the hang of all the different tools and settings. Also, the user interface and some of the functionalities seem to be a bit old or outdated. The reporting section seems a bit complex and difficult to use. Difficult to keep the database healthy due to syncing errors with our CRM.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A Marketing Automation Tool with good functionality but not user-friendly

3.0 hace 2 años

Comentarios: It was brutal

Puntos a favor:

It had the features essential for marketing automation

Contras:

The interface was not user friendly, and often you had to go into the code to make any changes in the pipeline

Usuario verificado
Usuario de Linkedin verificado
Automoción, 10,000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Marketo does a decent job with marketing campaigns; lackluster on the integrations and customization

3.0 hace 2 años

Comentarios: Moderately positive; for smaller companies on a marketing budget who don't need more than email campaigns, this will work well for you. If you run an enterprise business who needs more, I suggest upgrading to Eloqua

Puntos a favor:

It was easy to setup and maintain our marketing campaigns; landing pages were customizable for the most part, and the tracking codes were easy to install and events triggered as promised. Cost is substantially less than premium marketing software, so that's a selling point.

Contras:

We migrated from Oracle/Eloqua, so we already had campaigns that we used. It was a total chore working with their teams to get everything carried over correctly (we never actually got every object, we had to re-create most). Most of the customization with batch jobs and custom fields didn't work as described in their documentation, and I got the feeling that they don't entertain a lot of big fish in the pond--maybe this has changed?

sanu
researcher's en India
Administración educativa, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

it is a comprehensive marketing automation platform designed to help businesses.

5.0 hace 2 años

Comentarios: it is well-regarded by marketers and businesses due to its comprehensive set of features and benefits, and its ability to help businesses improve their engagement with their target audience, generate more leads and conversions, and measure the success of their marketing efforts.

Puntos a favor:

Marketo Engage is ideal for businesses of all sizes and across a range of industries, making it a flexible and versatile solution for modern marketers.The platform offers advanced segmentation and personalization capabilities, allowing marketers to target their messages to specific segments of their audience based on demographics, behaviors, and interests.

Contras:

Marketo Engage is not the most affordable marketing automation platform on the market. The cost can be a barrier for small businesses or those with limited marketing budgets.Some users have reported that Marketo Engage can be complex to use, particularly for those who are new to marketing automation. The platform's advanced features and capabilities may require a steep learning curve for some users.

Fabio
HeadOps en Brasil
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Marketo is complete

4.0 hace 2 años

Comentarios: The experience was positive, but it would be nice if they had a more user-friendly interface for news users.

Puntos a favor:

It is a complete tool that offers everything you need from a marketing point of view, be it lead score, automations, email blasts, a/b testing, custom forms, etc.

Contras:

Its interface is old and not very intuitive. It requires training and is definitely not the easiest to use. The price is also high.