--- description: ¿Qué piensan los usuarios de BestNotes? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de BestNotes gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BestNotes - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de salud mental](/directory/30217/mental-health/software) > [BestNotes](/software/73807/bestnotes) # BestNotes Canonical: https://www.capterra.do/software/73807/bestnotes Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.do/software/73807/bestnotes?page=2) > BestNotes es un revolucionario EHR y CRM diseñado específicamente para el campo de la salud mental. > > Veredicto: 198 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa BestNotes? Organizaciones de salud mental. Centros de tratamiento de drogodependencias: desintoxicación, residencial, intensivo ambulatorio y cuidados posteriores. Escuelas de incorporación terapéutica. Psiquiatras. Profesionales de salud mental. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 198 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: BestNotes - **Ubicación**: Twin Falls, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio de partida**: US$58.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Asistencia de codificación - Confirmations/Reminders - Conforme con HIPAA - Creación de diagramas - Creación de informes y estadísticas - Diagnósticos iniciales - Facturación - Facturación médica - Formularios personalizables - Gestión de calendarios - Gestión de casos - Gestión de citas - Gestión de clínicas - Gestión de contactos - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de facturas - Gestión de formularios - Gestión de reclamaciones - Historia clínica electrónica/informatizada - Medication Management - Modelos personalizables - Notas sobre la evolución - Planificación del tratamiento - Portal de autoservicio - Portal de clientes - Portal de los pacientes - Programación - Programación de citas - Recetas electrónicas - Recordatorios - Sistemas de apoyo en la toma de decisiones - Therapy Notes - Varias ubicaciones ## Integraciones (en total: 5) - ALERE - EZClaim - EZClaimPay - Known Factors - Millennium ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de salud mental](https://www.capterra.do/directory/30217/mental-health/software) ## Categorías relacionadas - [Software de salud mental](https://www.capterra.do/directory/30217/mental-health/software) - [Software de historia clínica electrónica](https://www.capterra.do/directory/20028/electronic-medical-records/software) - [Software CRM de salud](https://www.capterra.do/directory/30976/healthcare-crm/software) - [Software para programación de citas médicas](https://www.capterra.do/directory/30027/medical-scheduling/software) - [Software de historia clínica electrónica de psiquiatría](https://www.capterra.do/directory/32510/mental-health-ehr-software/software) ## Alternativas 1. [EHR YOUR WAY](https://www.capterra.do/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [SimplePractice](https://www.capterra.do/software/130710/simplepractice) — 4.6/5 (2822 reviews) 3. [TheraNest](https://www.capterra.do/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews) 4. [CounSol.com](https://www.capterra.do/software/124769/counsol-com) — 4.7/5 (828 reviews) 5. [Valant EHR Suite](https://www.capterra.do/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews) ## Opiniones ### "BestNotes- Good for a Multidisciplinary Team" — 5.0/5 > **Dr. Meghan** | *19 de agosto de 2025* | Cuidado de la salud mental | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: BestNotes does what you need it to do in the mental health space. Working with clients with EDs the set up works well for our clinic and multidisciplinary team. The user interface is simple, but it is functional There are many products out there that are sleek and have glossy UIs, but underneath the structure of the product is not as sound in delivering what you need and they charge a lot more. > > **Puntos en contra**: There is one adjustment I would really like them to make, to allow the user to use the "command A" shortcut to select all text. This was something you could do previously, and hopefully will be fixed in the next update. I also think it would be great if you could pin files to the top of a client's chart (similar to how you can with a note), so that we could pin the clinical program assessment to the top for easy access. One could say a con is that it is an older looking interface, but honestly, I think that's a pro because it's straightforward and well organized. In fact it's UI is somewhat genius in design of making it seem simple and easy to organize within the complexity of the EMR system needs (even while looking a little 80s/90s style). We use other products for the patient portal in terms of documents (besides appointment reminders), so I can't provide a comprehensive review on it. That said, I believe it works pretty well and automatically loads into chart, but other services that purely devoted to sharing/signing documents and forms are probably more robust. > > Overall, I've had a great experience with BestNotes. They are responsive, the platform does what you need it to do, and it is set up to support the communication and operations of a multidisciplinary team in a higher level of care. ----- ### "BEST FOR IOP PROGRAM" — 5.0/5 > **JONI** | *10 de octubre de 2025* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I can call they they fix or walk through me issues or concerns right there. I never liked the ticket system. When I need something I need it now. > > **Puntos en contra**: Still feels like DOS. Billing is not easy. It doesn't flow with collabeMD very easily. I wish it was more user friendly don't like tickets > > I would recommend for EMR. I like how when I call someone can help me right there vs a ticket. People are always nice ----- ### "It's an All In One Solution" — 3.0/5 > **Nicole** | *30 de mayo de 2025* | Servicios individuales y familiares | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The combination of being able to document, schedule, track the clients progress and do billing all in one. > > **Puntos en contra**: Desktop is easier to use than going mobile.. I would recommend using a desktop to use all the features and programs. Customization also is a little difficult, you may need to seek support for help. > > Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and setting of the program things feel easier.. ----- ### "I like bestnotes" — 4.0/5 > **Victor** | *10 de octubre de 2025* | Cuidado de la salud mental | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The customer support is excellent; when I have an issue I get to talk to a human right away, and you've usually got an answer for me. > > **Puntos en contra**: I have had frequent episodes of the application slowing down or stalling out completely lately. I wish the patient portal was easier for patients to navigate. > > It's been pretty good overall, four stars. ----- ### "Pros & Cons" — 5.0/5 > **Maurissa** | *19 de agosto de 2025* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is user friendly and easy to teach to new employees. It has all of the features we need and the documents can be customized for us. > > **Puntos en contra**: The telehealth platform and portal seem to be challenging for some clients to use. They often struggle to navigate setting up their portal and signing documents. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.do/software/73807/bestnotes?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/73807/bestnotes) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados