---
description: ¿Qué piensan los usuarios de M1 ERP? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de M1 ERP gracias a Capterra República Dominicana.
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title: M1 ERP - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software ERP](/directory/9/enterprise-resource-planning/software) > [M1 ERP](/software/6988/m1)

# M1 ERP

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> Software ERP para talleres, fabricantes de modo personalizado y mixto y fabricantes a pedido.
> 
> Veredicto: 103 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa M1 ERP?

Talleres, fabricantes y manufactura, hechos bajo pedido y discretos

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.8/5** | 103 Opiniones |
| Facilidad de uso | 3.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.7/5 | Basado en las opiniones generales |
| Funcionalidades | 3.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ECI Software Solutions
- **Ubicación**: Grand Prairie, EE. UU.
- **Constitución**: 1999

## Contexto comercial

- **Precio de partida**: US$5,000.00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: inglés, neerlandés, noruego, sueco
- **Países disponibles**: Australia, Canadá, Estados Unidos, Nueva Zelanda

## Funcionalidades

- Acceso móvil
- Análisis financiero
- BOM Creation
- Balance contable y cuadro de resultados
- Consolidación/Roll-Up
- Contabilidad
- Contabilidad de acreedores
- Contabilidad de deudores
- Control de calidad
- Control de inventario
- Creación de informes financieros
- Creación de paneles de comunicaciones
- Cálculos de precios y costes
- Declaración de ganancias/pérdidas
- Estimaciones
- Estimación de costes
- Etiquetas de envíos
- Facturación de proyectos
- Gestión de artículos
- Gestión de auditorías
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de equipos
- Gestión de la conformidad
- Gestión de pedidos
- Gestión del mantenimiento
- Herramientas de análisis de datos
- Importación y exportación de datos
- Informes de avance
- Libro general
- Nomenclaturas
- Operaciones empresariales integradas
- Pagos electrónicos
- Panel de actividades
- Planificación de capacidades
- Planificación de la producción
- Planificación de requisitos de material
- Previsión de la demanda
- Programación
- Programación automatizada
- Programación del mantenimiento
- Real-Time Data
- Real-Time Updates
- Registro de auditoría
- Seguimiento de actividades
- Seguimiento de gastos
- Seguimiento de interacciones
- Seguimiento de pedidos
- Seguimiento del proyecto
- Seguimiento del tiempo

… y 60 características más

## Integraciones (en total: 6)

- Avalara
- Cognytics
- KnowledgeSync
- Net1
- Paperless Parts
- UniPoint Quality Management Software

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software ERP](https://www.capterra.do/directory/9/enterprise-resource-planning/software)

## Categorías relacionadas

- [Software ERP](https://www.capterra.do/directory/9/enterprise-resource-planning/software)
- [Software para MRP (Planificación de materiales)](https://www.capterra.do/directory/30034/mrp/software)
- [Software de planificación de la producción](https://www.capterra.do/directory/30030/production-scheduling/software)
- [Software para planificación de capacidades](https://www.capterra.do/directory/32470/capacity-planning/software)
- [Software para presupuestos](https://www.capterra.do/directory/30201/quoting/software)

## Alternativas

1. [QuickBooks Online](https://www.capterra.do/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
2. [QuickBooks Enterprise](https://www.capterra.do/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews)
3. [NetSuite](https://www.capterra.do/software/135757/netsuite) — 4.2/5 (2003 reviews)
4. [Xero](https://www.capterra.do/software/169561/xero) — 4.4/5 (3273 reviews)
5. [QuickBooks Desktop](https://www.capterra.do/software/173879/quickbooks-desktop-pro) — 4.4/5 (2551 reviews)

## Opiniones

### "M1 Manufacturing Software Review" — 5.0/5

> **Daniel** | *17 de agosto de 2022* | Maquinaria | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: I like the customization available since it's built on SQL Server and uses Microsoft forms.  It's easy to get at the data and add custom features.  The fact that is uses Crystal Reports as the reporting engine is nice - so there's not a big learning curve there.
> 
> **Puntos en contra**: I think it could respond a little quicker to inquiries (the screens sometimes feel slow) and the errors are sometimes cryptic - unless you are familiar with the database tables and their layout.
> 
> It's been pretty good.  It was a huge step forward from our previous software for a fraction of the price.

-----

### "Metalfab Manufacturing, Inc. Review" — 4.0/5

> **KYLE** | *18 de mayo de 2020* | Automoción | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The ability to bring everything together in one place, where all management and supervisors can access it has been great. I like to ability to use shop floor terminals for data entry and the ability to generate reports from that data.
> 
> **Puntos en contra**: A regular challenge I face is trying to figure out the right location or combination of steps it takes to change certain items within the system. There are not explanations of pathways. For example, the other day I wanted to pick specific lots of material for a job we were running. I thought I would be given the option right at job material processing. Nope. I can see the different lots, but the numbers are locked, I couldn't change them. After many failed attempts. I finally called support. Long story short. I have to process, go into details, unprocess the line, go into the sub-details and type in the amount for each lot. That's an example of a common frustration I find in the system. There are lots of locked numbers. I understand some are necessary, but others just don't seem to make sense. The process to then alter them does not always follow a discernible pattern. You can often find the same information in multiple spots, but finding the place it drives from is a shot in the dark.
> 
> Overall its been really good, it takes a lot of figuring out, but it really does put all our information together and keep things organized in a way to produce usable data and reports.

-----

### "Do not buy this software in Australia - Dishonest business practices and terrible support" — 1.0/5

> **Ken** | *13 de diciembre de 2018* | Materiales de construcción | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Their sales team made a really good pitch, then went radio silent the moment we signed up, and quit 6 weeks later.&#10;&#10;Based on their pitch, we engaged them to provide version 8 of the core system seven companies, and a couple of optional modules for a couple of those companies, and a few custom modifications, we were assured this would be straight forward and ready to use in 8-12 weeks.&#10;&#10;It has been over 2 years and they been unable to even get one of those companies up and running as per the our agreement with them.
> 
> **Puntos en contra**: The worst part about this experience? Everything that happened after they had our money...&#10;&#10;In all of my professional life I have never before experienced such intentionally dishonest behavior in a professional setting. Deciding to use ECi M1 has been the worst business decision that we have ever made.&#10;&#10;If you are in Australia, or if you intend to rely on the Australian support team, I cannot urge you strongly enough to stay away from ECi M1. They have repeatedly proved themselves incompetent and dishonest.
> 
> They installed the core system for one company to test, then couldn't get their optional modules to work, but still performed the agreed work to customize our installation (and charged us)... then finally gave up trying to get THEIR optional module to work in version 8, and told us that we had to upgrade to version 9 to get those modules to work.&#10;&#10;Then after we upgraded to version 9, they said that version 9 now no longer supported that optional module, or the custom work they had already been paid for.&#10;&#10;We have been promised repeatedly by their support team and management that they would fix the issues and get this up and working as soon as possible. Please don't fall for these lies like we did.&#10;&#10;Instead of trying to fix anything, their support department literally just 'solved' all of the 30+ support tickets in their system on with the same day with the message 'SOLVED: This function or a component that it relies on is no longer supported' with no option for further discussion... no refund for the optional modules or custom work we had done... and then they have the hide to say that they need to get us to sign off and accept the fact that they can't make that company work before they even install the core systems for any of the 6 other companies.

-----

### "Pretty good software. Lots of little things that are good, and some are not so good." — 4.0/5

> **Nancy** | *17 de agosto de 2022* | Telecomunicaciones | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The drill-down from reports feature is great. The where used is extremely helpful to find specific info. The software is customizable (though not easily) and fully searchable. Being able to email customers their Invoices and Vendors their POs via email is a plus.
> 
> **Puntos en contra**: Too many things to know how one transaction affects another. Many reports are not set up the way we would like them. We were told when we bought the software that you did not need to know coding to be able to customize parts of the software or reports. Customizing is difficult to the average user, and for anything to be customized by M1, it always costs extra. Security settings are trial and error/very gray. Not black and white. For our business to utilize other aspects of the software we purchased, we would need to hire people just to run the software.

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### "M1 - A very visual ERP" — 4.0/5

> **Timothy** | *3 de abril de 2018* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease.  Search features are robust in the spreadsheet style views.  M1 is also fairly flexible for customization regardless of programming skills.  We can easily add fields to any module and forms can be manipulated to match our information flow.  In our business every order is a custom order yet the  straight forward manufacturing module makes planning and scheduling simple.  Dashboards on the start screen are great to monitor daily activities.    While most ERP implementations require  significant work, the visual nature of M1 really helped us keep the project on track.  The M1 implementation specialist spent time to learn our business and specific information needs.   9 months running and we are very happy.  We have added several additional modules since the implementation and have linked M1 to our sales tax service provider.  The suite of included reports are handy, though they need some customization when you start up.  Export to Excel is very easy.  We added Spreadsheet Server option to really increase the capability to share data with Excel.  Security controls are very robust.
> 
> **Puntos en contra**: At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving.  Some of the included reports are fairly complex yet require customization in Crystal Reports.  Best to have some working knowledge of Crystal reports.  Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.

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