--- description: ¿Qué piensan los usuarios de Digital Integrated Management System? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Digital Integrated Management System gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Digital Integrated Management System - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de procesos](/directory/30010/business-process-management/software) > [Digital Integrated Management System](/software/68590/enterprise-process-center-epc) # Digital Integrated Management System Canonical: https://www.capterra.do/software/68590/enterprise-process-center-epc Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/68590/enterprise-process-center-epc?page=2) > Interfacing ofrece herramientas integrales para ayudarte a lograr la inteligencia operativa, la transformación digital y la mejora continua. > > Veredicto: 22 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Digital Integrated Management System? Banca y mercado de capitales, salud, farmacéutica, servicios financieros, manufactura, comercio minorista y consumo, consultoría, medios de comunicación y telecomunicaciones, educación, gobierno y ejército, ingeniería y construcción. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 22 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Interfacing - **Constitución**: 1983 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, croata, español, francés, hebreo, inglés, islandés, italiano, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, sueco, árabe - **Países disponibles**: Alemania, Arabia Saudita, Argelia, Armenia, Australia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bosnia y Herzegovina, Brasil, Bután, Bélgica, Camboya, Canadá, Catar, Chequia, China, Corea del Sur y 47 más ## Funcionalidades - Acciones preventivas y correctivas (CAPA) - Almacenamiento de documentos - Análisis predictivo - Archivo y conservación - Arrastrar y soltar - Automatización de procesos empresariales - Automatización proceso/flujo de trabajo - Autorizaciones basadas en roles - Búsqueda de texto completo - Búsqueda/filtro - Captura de documentos - Chatbot - Codificación y control de documentos - Configuración de flujos de trabajo - Control de calidad - Control de versiones - Controles o permisos de acceso - Creación de informes y estadísticas - Desarrollo de aplicaciones web/móviles - Diseño y modelado del proceso - Editor gráfico del flujo de trabajo - Evaluación de riesgos - Formación sobre políticas - Gestión de auditorías - Gestión de equipos - Gestión de evaluaciones - Gestión de flujos de trabajo - Gestión de formularios - Gestión de implementación - Gestión de incidentes - Gestión de integraciones - Gestión de la conformidad - Gestión de políticas - Gestión de proveedores - Gestión de quejas - Gestión de riesgos - Gestión del cambio - Gestión del mantenimiento - Importación y exportación de datos - Modelado visual - Modelos personalizables - Panel de comunicaciones - Para el sector médico - Registro de auditoría - Risk Analysis - Seguimiento de la conformidad - Seguridad de datos - Sin código - Supervisión - Third-Party Integrations … y 11 características más ## Integraciones (en total: 13) - Atlassian Access - BPMApp - Custom Configurators - Essentials - Microsoft 365 - Microsoft 365 for Jira - Microsoft Azure - Microsoft Excel - Microsoft Teams - Microsoft Word - PDF+ - Peeklogic Salesforce – Jira Connector - Visio ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de procesos](https://www.capterra.do/directory/30010/business-process-management/software) ## Categorías relacionadas - [Software de gestión de procesos](https://www.capterra.do/directory/30010/business-process-management/software) - [Software para control de documentos](https://www.capterra.do/directory/31197/document-control/software) - [Herramientas de auditoría](https://www.capterra.do/directory/30664/audit/software) - [Software de cumplimiento](https://www.capterra.do/directory/30110/compliance/software) - [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.do/directory/30091/workflow-management/software) ## Alternativas 1. [monday.com](https://www.capterra.do/software/147657/monday-com) — 4.6/5 (6035 reviews) 2. [Jira](https://www.capterra.do/software/19319/jira) — 4.4/5 (15367 reviews) 3. [Zapier](https://www.capterra.do/software/130182/zapier) — 4.7/5 (3049 reviews) 4. [Asana](https://www.capterra.do/software/120550/asana-pm) — 4.5/5 (13571 reviews) 5. [Connecteam](https://www.capterra.do/software/153140/connecteam) — 4.6/5 (5203 reviews) ## Opiniones ### "Powerful Integration with a Noteworthy Learning Curve" — 5.0/5 > **Bruno** | *3 de mayo de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The most impressive aspect of this Digital Integrated Management System is its ability to bridge the gap between document management and active project tracking. The automated workflows reduce manual data entry, which significantly improves the Value for Money by freeing up technical staff for higher-level tasks. Furthermore, the file-sharing protocols provide a secure environment for handling sensitive data without sacrificing the ease of use required for rapid team adoption. Also it handles offline synchronization or API integrations. > > **Puntos en contra**: Areas for improvement: What I liked least was the initial configuration complexity. While the system is highly capable, the Ease of Use takes a hit during the setup phase; it requires a significant time investment to properly map out the Document Management hierarchy. Additionally, the Tracking notifications can be quite noisy out of the box, requiring manual fine-tuning to prevent 'alert fatigue' among the team. Finally, while the API integrations are robust, they could benefit from more detailed documentation for non-standard use cases. > > The primary drawback is the notification noise generated by the tracking and project management modules. Out of the box, the system defaults to high-frequency alerts for almost every action, which can lead to 'alert fatigue' and cause critical updates to get lost in the shuffle. It requires a fair amount of manual fine-tuning to filter these down to a manageable level. Additionally, while the system is powerful, the initial setup and learning curve for the document management hierarchy can be steep for team members who aren't as tech-savvy. ----- ### "Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform" — 5.0/5 > **Usuario verificado** | *16 de septiembre de 2020* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures. > > **Puntos en contra**: There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal. > > While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded. ----- ### "Doesn't work as advertised and sold" — 2.0/5 > **Usuario verificado** | *31 de mayo de 2021* | Materiales de construcción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Web based solution Can generate a document based on data Multi lingual data of same process > > **Puntos en contra**: Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment > > So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything. ----- ### "Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation" — 4.0/5 > **Angelo** | *6 de enero de 2023* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs. > > **Puntos en contra**: Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses. > > Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business. ----- ### "Excellent Process Management Solution" — 5.0/5 > **Merita** | *30 de octubre de 2018* | Aviación y aeroespacial | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. > > **Puntos en contra**: The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality. > > We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/68590/enterprise-process-center-epc?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/68590/enterprise-process-center-epc) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados