--- description: ¿Qué piensan los usuarios de eviivo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de eviivo gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eviivo - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [eviivo](/software/66294/eviivo-suite) # eviivo Canonical: https://www.capterra.do/software/66294/eviivo-suite Página: 1 de 17\ Siguiente: [Página siguiente](https://www.capterra.do/software/66294/eviivo-suite?page=2) > Un paquete de software sin complicaciones para administrar huéspedes, reservas y OTA: eviivo es para cualquier persona que tenga habitaciones para vender y una historia que contar. > > Veredicto: 393 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa eviivo? Entre los 16 000 clientes, se encuentran alojamientos, casas de huéspedes, pubs y posadas, restaurantes con habitaciones, apartamentos con servicios, villas y casas de campo y hostales. Cada uno es tan individual y único como las personas que los dirigen. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 393 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funcionalidades | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: eviivo - **Ubicación**: London, RU - **Constitución**: 2005 ## Contexto comercial - **Precio de partida**: EUR 21.00 - **Detalles de precios**: Empezando por €20 al mes con una suscripción mensual máxima de €199 por propiedad. - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués - **Países disponibles**: Alemania, Austria, Bélgica, Canadá, España, Estados Unidos, Francia, Italia, Portugal, Reino Unido, Suiza ## Funcionalidades - Análisis de canales - Asistencia al cliente - Automatización de marketing - CRM - Control de inventario - Creación de informes y estadísticas - Creación de informes/análisis - Distribución multicanal - Gestión de calendarios - Gestión de campañas - Gestión de canales - Gestión de clientes potenciales - Gestión de contactos - Gestión de empleados - Gestión de la experiencia del huésped - Gestión de pedidos - Gestión de promociones - Gestión de propiedades - Gestión de reservas - Gestión de reservas - Gestión de reservas de camping - Gestión de socios - Gestión de tareas domésticas - Gestión de tasas - Gestión del mantenimiento - Gestión multicanal - Integración de GDS y OTA - Inventario de salas - Métricas de rendimiento - Notas de reserva - Portal de socios - Procesamiento de pagos - Punto de venta (POS) - Registro de entrada y salida de huéspedes - Reserva en línea - Reservas de grupo - Reservas online - Tarificación dinámica - Third-Party Integrations ## Integraciones (en total: 14) - Breezeway - Duve - GuestRevu - Jervis systems - KeyNest - Operto - PayPal - PriceLabs - RoomPriceGenie - Turno - UpMarket - Vrbo - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para hoteles](https://www.capterra.do/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.do/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.do/directory/20032/reservations/software) - [Software de gestión de canales](https://www.capterra.do/directory/30678/channel-management/software) - [Software de alquiler vacacional](https://www.capterra.do/directory/30616/vacation-rental/software) - [Software para campings](https://www.capterra.do/directory/31059/campground-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.do/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [Guesty](https://www.capterra.do/software/159377/guesty) — 4.4/5 (480 reviews) 3. [Lodgify](https://www.capterra.do/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Yanolja Cloud Solution Channel Manager](https://www.capterra.do/software/141727/ezee-centrix) — 4.7/5 (345 reviews) 5. [Amenitiz](https://www.capterra.do/software/183836/amenitiz) — 4.3/5 (251 reviews) ## Opiniones ### "No te dejan ir" — 1.0/5 > **Belen** | *17 de noviembre de 2025* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Llevo muchos años con él y no ha evolucionado.cobra por todo y ahora me quiero dar de baja y no dejan. Lo único bueno que tiene es que es fácil de usar. > > **Puntos en contra**: Que no ofrece nada, se quedó estancado.mientras el resto incorpora funciones este no mete nada nuevo y si lo mete por cada cosa pagas > > no lo recomendaría. A pesar de llevar muchos años y sabiendo que no estoy contenta no me dan la facilidad de irme ----- ### "Highly Recommend" — 5.0/5 > **Nikki Louise** | *28 de junio de 2022* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like how easy the view of the dashboard is and how there are separate categories views such as "Actions" which shows you any cancelled bookings, deposits due, cards declined or over bookings. It also has a lot of reporting tools you can use which is a bonus for us from our last system that failed us. > > **Puntos en contra**: A feature we miss having is the fact to move bookings in the system. Sometimes we have issues with a property such as a boiler break down and have to move them to another property but we can't move the booking in the system to allow our cleaners to see the changes and what needs cleaned, we need to just block it off and manually tell them. > > Our overall experience with eviivo has been great so far, in the short time we have been using the system we have had a much better experience and more benefits compared to our previous system and look forward to using more of the tools and reports provided by the system which we haven't got round to using yet. ----- ### "Feature rich and simple to use" — 5.0/5 > **Phillip** | *8 de junio de 2021* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Its simplicity, useability and managed profiles for security. More features than any one person needs and uptime is excellent - can't think when we last experienced any downtime. > > **Puntos en contra**: We are a small hotel with 10 rooms, so we don't use the housekeeping feature and many others. These are great features and essential to larger operations, so this is not a negative in any way. I only mention it to emphasise that there is more to Eviivo than many of us need. Not a problem, but a fact. > > Overall, we have enjoyed using Eviivo and have shunned many similar companies looking to entice us away. What Eviivo offers is at least equal to other providers and often more at a similar price. Using international staff, Eviivo's simplicity has meant seamless transitions for the new staff and us, and the multi-language help section helps a lot too. ----- ### "7 years of pulling my hair out..." — 2.0/5 > **Sean** | *22 de agosto de 2016* | Hostelería | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Ease of use. Support is always available during normal business hours, and no wait time. Customization of reports and letters. Automated letters for reminders and follow-up with guests. Excellent up-time. No Night Audit process necessary. > > **Puntos en contra**: The largest problem I have with this product is the lack of ability to choose your own credit card processor. You are basically stuck with two options, Intuit (awful), and InnPayment which I have not tried yet. Our resort takes advance deposits up to one-year in advance of arrival. Many of our guests return year after year, and so opt to make their next year's reservation when departing. The problem arises if their plans change... Intuit will not allow a refund to a credit card after 90 days has passed, which means we have to write a company check. This might not seem like a huge problem, but the additional workload for doing refund checks, combined with the delays in check processing for our European customers makes it a customer service nightmare. I like the amount of customization options in the reports and letters, but the lack of code for certain things bothers me. Also, the lack of supporting detailed reports for some daily reporting totals (adv. deposits used) makes auditing difficult at times. The real problem seems to be the lack of supporting reports. For example, there is a daily summary report which has values for many categories, cash, visa, gift certificates, revenue, taxes, advance deposits, etc. The problem is that with some of the totals, you don't have access to a detail report to support the total, so it's difficult to audit out of balance issues. They have been working on it gradually, but there's still a couple of categories that need detail reports > > So many growing pains\! We've had the software for about 7 years, and I have really mixed feelings. This product has so much potential, but it seems that it's being executed poorly at times, with perhaps some questionable development decisions. When we first began using the software, we had a credit card terminal to process payments, but opted to use the internal credit card processing for a more streamlined process. Initially, there were a lot of problems getting the systems end-of-day to correspond with the credit card processing end-of-day. This resulted in a challenge in reconciling our bank statement, because the amounts funded did not match the daily totals from the system. After a lot of time spent working on this, we were able to have this situation resolved, and the system worked okay for quite awhile. RezOvation is locked into using one of two (the second recently added) credit card processors. This in and of itself might not be a bad thing, except that in this case the primary processor is Intuit Payment Solutions. Intuit has chosen to implement policy restrictions on issuing refunds which boggles the mind. After 90 days has passed from the date of the charge, it's impossible to issue a refund back to the card that was charged. Unacceptable\! For a resort that takes advance deposits, this is an unnecessary burden. It creates delays, additional workload, and negative guest experiences. Accuracy of reporting is a critical part of any PMS. It seems a lot of hotel software I have tried has an achilles heel in the reporting, not necessarily all reports, but each product seems to have at least one area that is questionable. RezovationGT is no different. On the Daily Summary report, there are categories that show totals for groups, and for advance deposits taken/ used which have no supporting reports to show how those totals are calculated. This makes it difficult to audit if the day is out of balance. The online segment of RezOvation is also very difficult to deal with. We originally had it set up so our guests could make reservations through our website via Webervations. It seemed to work okay at first, but then they went through a PCI compliance audit, and changed how payments were taken. The payments became "tokenized," so you could not see card details within the system. There were other issues with this process as well as batch-out time issues, which made it a no-go for us. ----- ### "Robust, Comprehensive Features and Easy To Use" — 5.0/5 > **Anthony** | *1 de febrero de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Relatively easy to us for PMS and Channel Management software, very reliable and supported by excellent customer service: By phone, chat and via informative webinars. > > **Puntos en contra**: Form design and printing options are somewhat limited, and the basic reporting function is somewhat 'basic'. Though there are add-on, chargeable features which are far more comprehensive. > > Booking/Diary and Content integration with all the primary OTA's is both efficient and very time-saving for a busy owner/operator. Eviivo's Customer Service is excellent and a key differentiator cf their competitors. ----- Página: 1 de 17\ Siguiente: [Página siguiente](https://www.capterra.do/software/66294/eviivo-suite?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/66294/eviivo-suite) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados