--- description: ¿Qué piensan los usuarios de RoomKeyPMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de RoomKeyPMS gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoomKeyPMS - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [RoomKeyPMS](/software/5937/roomkeypms) # RoomKeyPMS Canonical: https://www.capterra.do/software/5937/roomkeypms Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.do/software/5937/roomkeypms?page=2) > RoomKeyPMS hace que la tecnología sea simple, integrada y bien asistida para los hoteles. Es tu sistema de administración de propiedades (PMS) hoteleras integral y poderoso. > > Veredicto: 90 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa RoomKeyPMS? RoomKeyPMS es tu proveedor único e integrado de software hotelero para hoteles independientes y cadenas de hoteles. Con cientos de integraciones, esta empresa puede trabajar con los hoteles para optimizar las operaciones. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 90 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: RoomKeyPMS - **Ubicación**: Vancouver, Canadá - **Constitución**: 1978 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: francés, inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México ## Funcionalidades - Automatización de marketing - CRM - Creación de informes/análisis - Facturación - Gestión de calendarios - Gestión de empleados - Gestión de la experiencia del huésped - Gestión de reservas - Gestión de tasas - Gestión del mantenimiento - Integración de GDS y OTA - Panel de actividades - Punto de venta (POS) - Reserva en línea - Third-Party Integrations ## Integraciones (en total: 26) - Akia - Aloha - Amadeus - Asterisk - Avaya Cloud Office - Heartland Payments+ - HelloShift - M3 Accounting Core - MYOB Acumatica - MYOB Business - Maitre'D - Medallia Experience Cloud - ORION - Ordyx - Pegasus … y 11 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.do/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.do/directory/20031/hospitality-property-management/software) - [Software para moteles](https://www.capterra.do/directory/32584/motel/software) ## Alternativas 1. [Guesty](https://www.capterra.do/software/159377/guesty) — 4.4/5 (485 reviews) 2. [TenantCloud](https://www.capterra.do/software/133029/tenantcloud) — 4.3/5 (451 reviews) 3. [Yardi Voyager](https://www.capterra.do/software/33832/yardi-voyager) — 4.2/5 (257 reviews) 4. [Buildium](https://www.capterra.do/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 5. [Hotelogix](https://www.capterra.do/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Opiniones ### "Great PMS for very small Inns" — 4.0/5 > **Usuario verificado** | *24 de abril de 2018* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software is very light and cloud based. The PMS is easy to use and the customer portal has a lot of documentation if any users have questions. > > **Puntos en contra**: PMS is missing an extract for revenue reporting and a report scheduler for automatically emailing daily sales reports as well as reservations OTB reports. > > Good for a very small B\&B or Inn. ----- ### "Excellent system for our mid sized property" — 5.0/5 > **Bill** | *2 de febrero de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The system is user friendly, very easy to set-up and navigate throughout the different options. The booking engine is seamless and they make it easy when working with our other vendors. In the four years that I've been working with their sales support staff, I've developed a level of trust to just turn them loose when I have another vendor that needs their help, no need for me to be the middleman. The support system is literally the best I've ever been around in my 33 years in the hospitality business. I can't give them enough kudos for how they respond to issues and get the problem solved and frankly, most of the time it has been user error on our part. > > **Puntos en contra**: I have not encountered any that we haven't been able to solve. ----- ### "RoomkeyPMS Review" — 3.0/5 > **Michele** | *11 de agosto de 2023* | Hostelería | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Unable to comment on this section. > > **Puntos en contra**: No revenue management function, reporting not great > > Good ----- ### "Roomkey Customer Service" — 5.0/5 > **KIyah** | *9 de diciembre de 2022* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Room key software is reasonably simple to learn excellent and fast software. > > **Puntos en contra**: The only thing I dislike about the software is there are a lot of steps to do specific tasks; however, there are also multiple outlets to help you through the process if you get stuck or are unaware of how to do something. > > Room key has helped my team and me run our housekeeping schedule department smoothly by offering a housekeeping scheduler option. Their clear and concise group module is detailed and easy to create, making our load easier. On top of the accessible system, room keys customer service is hands down the absolute best. \[SENSITIVE CONTENT\] are phenomenal and work very well with questions and explaining how to do a particular task. \[SENSITIVE CONTENT\] is one of the most knowledgeable people to contact about room key he is kind with his delivery and clear and concise. ----- ### "Highly recommend" — 5.0/5 > **Michael** | *31 de mayo de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Cost effective. Fantastic customer support. Ease of use. Connects with channel managers. > > **Puntos en contra**: I cannot think of any features or issues that I do not like about RoomKey. > > As a small hotel owner I need an affordable system that is cloud based. The platform provides me with all the services and features I need. I have recommended it to every hotel manager and owner who is evaluating options. Cannot recommend RoomKey more highly. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.do/software/5937/roomkeypms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/5937/roomkeypms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados