---
description: ¿Qué piensan los usuarios de ResDiary? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ResDiary gracias a Capterra República Dominicana.
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title: ResDiary - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para restaurantes](/directory/20026/restaurant-management/software) > [ResDiary](/software/23375/resdiary)

# ResDiary

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> ResDiary es un sistema de reserva en línea de tarifa plana diseñado para ayudar a los operadores de hostelería a ejecutar un servicio sin problemas
> 
> Veredicto: 9 usuarios lo han valorado con **2.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ResDiary?

Lugares de restauración y hostelería

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **2.9/5** | 9 Opiniones |
| Facilidad de uso | 2.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 2.9/5 | Basado en las opiniones generales |
| Funcionalidades | 3.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 40% | (4/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: The Access Group
- **Ubicación**: Colchester, RU
- **Constitución**: 1996

## Contexto comercial

- **Precio de partida**: GBP 109.00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, español, finés, francés, inglés, italiano, noruego, sueco
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bangladés, Barbados, Belice, Bermudas, Bolivia, Bosnia y Herzegovina, Brasil, Bulgaria, Bélgica, Camboya y 109 más

## Funcionalidades

- Alertas y notificaciones
- Asistencia al cliente
- Base de datos de clientes
- CRM
- Creación de informes y estadísticas
- Creación de informes/análisis
- Facturación
- Gestión de calendarios
- Gestión de la disponibilidad
- Gestión de pedidos
- Gestión de reservas
- Gestión de reservas
- Gestión de tablas
- Mensajería SMS
- Notas de reserva
- Procesamiento de pagos
- Recordatorios
- Reserva en línea
- Reservas de grupo
- Seguimiento de tiempo de espera
- Third-Party Integrations

## Integraciones (en total: 30)

- 3SPOS
- Airship
- Bepoz
- D-EDGE
- Elina
- Facebook Apps and Tabs
- Facebook Business Suite
- Google Maps
- Google My Business Review Manager
- Hop
- Maitre'D
- Mews
- Newbridge
- OrderMate
- PAR PixelPoint POS

… y 15 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos

## Categoría

- [Software para restaurantes](https://www.capterra.do/directory/20026/restaurant-management/software)

## Categorías relacionadas

- [Software para restaurantes](https://www.capterra.do/directory/20026/restaurant-management/software)
- [Herramientas de planificación](https://www.capterra.do/directory/30087/scheduling/software)
- [Software para gestión de listas de espera](https://www.capterra.do/directory/31495/waitlist/software)
- [Sistemas de reservas](https://www.capterra.do/directory/20032/reservations/software)

## Alternativas

1. [Yodeck](https://www.capterra.do/software/1011679/yodeck) — 4.9/5 (4611 reviews)
2. [Restroworks](https://www.capterra.do/software/142877/restroworks) — 4.9/5 (568 reviews)
3. [OpenTable](https://www.capterra.do/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
4. [Toast POS](https://www.capterra.do/software/136301/toast-pos) — 4.2/5 (549 reviews)
5. [7shifts](https://www.capterra.do/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)

## Opiniones

### "Best Table & Reservations Management Solution available" — 5.0/5

> **Peter** | *17 de enero de 2018* | Hostelería
> 
> **Puntos a favor**: Very smart and easy to use solution. I can see why it is so popular. The solution actually works and thinks like a restaurant operates. Great value and always adding new features.
> 
> **Puntos en contra**: Reports are good but need a face-lift. Looking forward to all their new developments. The new look of ResDiary.com and all their apps is very cool and stylish.

-----

### "Good mix of functionality and usability" — 4.0/5

> **Usuario verificado** | *13 de octubre de 2018* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Really user-friendly, almost looked like it was designed for customers to book a table themselves on the employee interface. Multiple views were easy to switch between and were often changed by my colleagues to suit how they prefer to see the bookings.
> 
> **Puntos en contra**: I think this may have been a problem at our end, although our manager insisted it wasn't, but I would always get the error "maximum covers exceeded for this time period" even though there was plenty of space. This then meant you would have to manually and carefully check if we had enough free covers for times when it was busy. As I said this may have been at the fault of the restaurant but it was confusing nonetheless.
> 
> Overall a very nice piece of kit, gets the job done and I have never encountered any outages server-side so the web app has always been accessible.

-----

### "Poor value and difficult to use" — 1.0/5

> **Chris** | *7 de enero de 2026* | Hostelería | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: It is a very comprehensive piece of software. It covers table bookings, timings and cancellations. it is too hard to edit shortcuts ( which are few). It is too difficult to interact with unless you happen to be a large chain style restaurant - for which this software was clearly designed.
> 
> **Puntos en contra**: The interface is unintuitive. Setup is unnecessarily complicated and general UI is very poor. It is hard to navigate with excessive complicated windows within windows and option that can only be arrived at by licking through many menus. It is also very expensive at £154/ monthGBP ($207.73USD equiv)
> 
> Expensive, overcomplicated ( its is certainly nothing like as cheap as $69/ month stated on the page\!\!)

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### "Great tool" — 5.0/5

> **Jack** | *13 de noviembre de 2022* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Takes most of the work out of customer bookings - a lot of automation and customisation. Works incredible well once you properly assign all the parameters.
> 
> **Puntos en contra**: Once you add payments, things become a bit more complicated.
> 
> Really revolutionised our booking experience for customers. Great support, great training.

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### "8 years working with ResDiary in multiple establishments is testament to its versatility" — 5.0/5

> **Will** | *9 de agosto de 2017* | Restaurantes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Quite a deep cloud-based system, with levels of functionality and settings that mean you can customise it for almost any restaurant that accepts bookings or has a waiting list.  Cloud based software means it's responsive to customer booking input and they have a great widget for online bookings.  So much to like.
> 
> **Puntos en contra**: The strength of this software (its versatility) also makes it complex for non-tech savvy people to set up, however the Dimmi team will assist with this.
> 
> Time saved

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