--- description: ¿Qué piensan los usuarios de myAvatar? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de myAvatar gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: myAvatar - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de historia clínica electrónica](/directory/20028/electronic-medical-records/software) > [myAvatar](/software/209716/myavatar) # myAvatar Canonical: https://www.capterra.do/software/209716/myavatar Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/209716/myavatar?page=2) > myAvatar, de Netsmart, es una solución de historia clínica electrónica diseñada para organizaciones de salud mental y tratamiento de adicciones. > > Veredicto: 37 usuarios lo han valorado con **2.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **2.3/5** | 37 Opiniones | | Facilidad de uso | 2.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 2.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.2/5 | Basado en las opiniones generales | | Funcionalidades | 2.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 30% | (3/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: TheraOffice - **Ubicación**: Westmont, EE. UU. - **Constitución**: 1999 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Asistencia de codificación - Creación de diagramas - Creación de informes y estadísticas - Diagnósticos iniciales - Facturación médica - Gestión de expedientes de pacientes - Historia clínica electrónica/informatizada - Medication Management - Pagos electrónicos - Panel de actividades - Planificación del tratamiento - Programación - Programación de citas - Recetas electrónicas - Sistemas de apoyo en la toma de decisiones ## Integraciones (en total: 1) - CardConnect ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica ## Categoría - [Software de historia clínica electrónica](https://www.capterra.do/directory/20028/electronic-medical-records/software) ## Categorías relacionadas - [Software de historia clínica electrónica](https://www.capterra.do/directory/20028/electronic-medical-records/software) - [Software de salud mental](https://www.capterra.do/directory/30217/mental-health/software) - [Software de historia clínica electrónica de psiquiatría](https://www.capterra.do/directory/32510/mental-health-ehr-software/software) - [Software de historia clínica electrónica para centros de desintoxicación](https://www.capterra.do/directory/32708/substance-abuse-emr/software) - [Software para notas de terapia](https://www.capterra.do/directory/32668/therapy-notes/software) ## Alternativas 1. [EHRYourWay](https://www.capterra.do/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 2. [SimplePractice](https://www.capterra.do/software/130710/simplepractice) — 4.6/5 (2828 reviews) 3. [TheraNest](https://www.capterra.do/software/130400/theranest-mental-health) — 4.4/5 (1056 reviews) 4. [Valant EHR Suite](https://www.capterra.do/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) 5. [BestNotes](https://www.capterra.do/software/73807/bestnotes) — 4.5/5 (212 reviews) ## Opiniones ### "Avatar for Clinic Use" — 5.0/5 > **Marc** | *10 de septiembre de 2024* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ability to customize the interface for teams of users to both limit access to information beyond user need and focus on providing client information in a clear fashion. > > **Puntos en contra**: Display color and font size can be a bit faint and cause fatigue. > > It's been an uncomplicated, user friendly client charting system, that lets the organization do both in-house customization along with coordinated development with NetSmart. ----- ### "Designer clearly never worked in the field" — 2.0/5 > **Randa** | *23 de septiembre de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: ???? Cool name? I can't think of anything this program does that is not better provided by other software. > > **Puntos en contra**: The 72 hour deadline ensures that most people are putting in poorly witten and spelled garbage, because in real life emergencies happen and you can't always plan enough time for documentation on a giver day. The program is unwieldy to use: there is no way to set defaults to save time or enter multiple notes on one client without have to search the client, and enter all the same information again. You can't easily correct or add to a note once submitted. It's not user friendly- the software is sloppy. It is very difficult to find anything once you have put it in unless you know who entered it and the exact date. For the first time in over 30 years in the field, I almost never check notes , because it is no difficult to find anything. More than half of the note that comes up is repetitiuos garbage in tiny print, if you do make the effort, so it is hard to find the info that was input. If you enter anythingincorrectly in the calendar, you lose all the data and have to start over. In some reports you have to enter your last name and first initial, on others you get an error message if you enter your first initial. Some common client names are glitchy and do not come up when you search, so you have to look up their record number. > > I can't imagine why anyone would want to buy it. ----- ### "Barely better than paper" — 1.0/5 > **Nathan** | *17 de noviembre de 2021* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Avatar was the upgrade from our previous software SATIS, about 15 years ago. That felt like an upgrade compared to the MS-DOS like UI of SATIS. > > **Puntos en contra**: Slow and clunky. Frequent outages would paralyze our ability to work. Running simple reports with few pages can take 30 minutes, and that may be on a fast day. We were just recently "upgraded" to the NX version, and wow...never have I seen an upgrade be such a downgrade. It's as if they surveyed users to find out what functions were most beneficial to an efficient workflow, then made a conscious effort to take them out...literally. There is no evident benefit to the upgrade other than a visual refresh. Efficiency was clearly not a focus as it now takes more time and work to complete tasks that could be done from the home screen. The scheduling calendar looks like it open 3-4 different pages before then looking like Netflix on shoddy wifi on a Friday night. Some information that used to be visible in one click has been made impossible to access without running a massively time consuming report for a few lines of info. Someone coming from paper charting might decide paper isn't too bad. The best part of NX is that it made me realize that the previous version wasn't so bad. I would only suggest it to people looking to frustrate their employees into resignation. I could blame my employer for choosing to go live with it in it's current state, but this is Netsmart's product, and it's horrible. > > It's made me very jealous of providers that use Epic. It looks nice, it's fast, and it seems to be laid out logically with the user in mind. ----- ### "In FULL agreement with the other 22 people that left reviews" — 3.0/5 > **Christine** | *28 de agosto de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It is easier to use than the former EMR utilized. > > **Puntos en contra**: It is not user friendly; it is clear that the people designing it have not ever worked in the field. There are too many clicks without efficiency. It creates more work because of that lack of efficiency within writing/coding the software. > > It has some positives, but overall it is very frustrating due to increased work load from a lack of efficient coding to provide better ease of use. ----- ### "We've been using Avatar for 6 years and it still leaves me in despair." — 1.0/5 > **Kim** | *3 de enero de 2023* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Some parts of it look as though they might be a real medical grade EHR software. > > **Puntos en contra**: It is not even remotely medical grade EHR software. > > Daily despair, progressing more recently to potentially life-threatening arrhythmias. Seeing patients while documenting and looking for data concurrently is a torturous burden. With each patient encounter comes an average of 4 system failures of various sorts, some show stoppers, some actual threats to patient safety such as displaying someone else's records randomly or simply erasing the detailed note you just wrote for that critical patient. And many failures are completely new after 6 years. Every so often Netsmart upgrades the system, meaning we have to learn a very different interface, and also meaning that we need to concurrently use all of the preceding system iterations, because Netsmart has not included all previous functions that are necessary to see patients. Soon we will lose access to the iteration that allows us to look up past records quickly and easily, which may turn that function into evening and weekend projects if we value the lives of our patients. This likely contributes to loss of prescribing staff. I stay because I've already seen the human cost of patients going without consistent providers for long periods, especially in an information-challenged system. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/209716/myavatar?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/209716/myavatar) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Datos estructurados