--- description: ¿Qué piensan los usuarios de CommPeak VoIP Service? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CommPeak VoIP Service gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CommPeak VoIP Service - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para sistemas telefónicos](/directory/31101/business-phone-systems/software) > [CommPeak VoIP Service](/software/207820/commpeak-voip-service) # CommPeak VoIP Service Canonical: https://www.capterra.do/software/207820/commpeak-voip-service Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/207820/commpeak-voip-service?page=2) > Terminación de SIP (protocolo de inicio de sesión, por sus siglas en inglés) de primer nivel para destinos de líneas fijas y móviles en todo el mundo. Fácil de operar y gestionar. > > Veredicto: 59 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CommPeak VoIP Service? Proveedores de servicios y comercios minoristas con centros de contacto de gran volumen. Empresas internacionales de todos los tamaños con diversos destinos de llamadas, ya sea una empresa minorista o un gigante de TI. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 59 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CommPeak - **Ubicación**: Hong Kong, Hong Kong - **Constitución**: 2012 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funcionalidades - Conexiones SIP - Creación de informes y estadísticas - Enrutamiento de llamadas - Gestión de centros de atención telefónica - Grabación de llamadas - Supervisión de llamadas ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para sistemas telefónicos](https://www.capterra.do/directory/31101/business-phone-systems/software) ## Categorías relacionadas - [Software para sistemas telefónicos](https://www.capterra.do/directory/31101/business-phone-systems/software) - [Software para VoIP](https://www.capterra.do/directory/30940/voip/software) ## Alternativas 1. [Ringover](https://www.capterra.do/software/169627/ringover) — 4.7/5 (858 reviews) 2. [Nextiva](https://www.capterra.do/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [3CX](https://www.capterra.do/software/158704/3cx) — 4.4/5 (465 reviews) 4. [RingEX](https://www.capterra.do/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [Ooma Office](https://www.capterra.do/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Opiniones ### "From Chaos to Clarity: How CommPeak Optimized My Communication Strategy" — 4.0/5 > **Maximiliano** | *5 de abril de 2023* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier. > > **Puntos en contra**: One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently. > > One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall. ----- ### "Reliable and quality voice services at an a fraction of cost we spent before" — 5.0/5 > **Kally** | *15 de noviembre de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our overall utility cost has reduced significantly > > **Puntos en contra**: I have no dislike on the product, it has been a smooth journey ----- ### "ava" — 4.0/5 > **abode** | *28 de marzo de 2023* | Servicios financieros | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen\!The response of the support, and the flexibility and understanding that we have requested, > > **Puntos en contra**: All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again, ----- ### "Controls the sales process" — 5.0/5 > **Janne** | *13 de mayo de 2025* | Ocio, viajes y turismo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It has a comprehensive set of tools that make sales easier with more empowered management. The VoIP system makes communication more pleasant and precise at any time. It also makes it easier to manage contact with customers, allowing for greater security and personalization in each communication. > > **Puntos en contra**: It is secure and reliable with no connection issues. It has always worked correctly without any problems with effective communication. > > It met the expectations of having an integrated communication system to always keep contacts secure and with helpful tools that facilitate the entire process. ----- ### "Reliable and User Friendly" — 5.0/5 > **Zyra Joy** | *6 de junio de 2023* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution. > > **Puntos en contra**: Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/207820/commpeak-voip-service?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/207820/commpeak-voip-service) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Datos estructurados