--- description: ¿Qué piensan los usuarios de Paw Partner? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Paw Partner gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paw Partner - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para cuidado de mascotas](/directory/30574/kennel/software) > [Paw Partner](/software/203713/paw-partner) # Paw Partner Canonical: https://www.capterra.do/software/203713/paw-partner Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/203713/paw-partner?page=2) > Paw Partner proporciona software y una aplicación móvil para centros de mascotas creados por propietarios reales de negocios de mascotas. > > Veredicto: 61 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Paw Partner? Dueños de mascotas, criadores, entrenadores, guarderías, hoteles para mascotas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 61 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paw Partner - **Ubicación**: Bellingham, EE. UU. - **Constitución**: 2018 ## Contexto comercial - **Precio de partida**: US$44.99 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Nueva Zelanda, Puerto Rico ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Base de datos de clientes - Catálogo de servicios - Citas recurrentes - Confirmations/Reminders - Facturación - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de empleados - Gestión de inventarios - Gestión de personal - Gestión de reservas - Mensajería SMS - Portal de clientes - Programación - Recordatorios - Reserva en línea - Seguimiento del cumpleaños de la mascota ## Integraciones (en total: 2) - Stripe - Twilio ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para cuidado de mascotas](https://www.capterra.do/directory/30574/kennel/software) ## Categorías relacionadas - [Software para cuidado de mascotas](https://www.capterra.do/directory/30574/kennel/software) - [Software para cuidadores de mascotas](https://www.capterra.do/directory/30845/pet-grooming/software) ## Alternativas 1. [KennelBooker](https://www.capterra.do/software/143168/kennel-booker) — 4.6/5 (77 reviews) 2. [Gingr](https://www.capterra.do/software/136469/gingr) — 4.5/5 (222 reviews) 3. [Goose](https://www.capterra.do/software/1065648/goose) — 4.8/5 (21 reviews) 4. [Kennel Connection](https://www.capterra.do/software/102808/kennel-connection) — 4.4/5 (80 reviews) 5. [DaySmart Pet](https://www.capterra.do/software/93413/DaySmart-Pet) — 4.3/5 (220 reviews) ## Opiniones ### "The BEST Customer Service" — 5.0/5 > **Sara** | *11 de julio de 2025* | Veterinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: First and foremost, the customer service — hands down. We also love the app, the picture timeline, intuitive design and all of the details you can put into the pets. > > **Puntos en contra**: There is nothing that we do not like about it — if any “con,” it would only be that we are just missing a few features that we have gotten used to but they have been heard, understood and noted by the team members as well as met with solutions to work around them. > > We have been very nervous about making the switch over to Paw Partner but after many training sessions and especially those with \[sensitive content hidden\] our minds have been put to ease. \[sensitive content hidden\] has communicated every single detail and feature in a way that is so easy to understand, answered ALL of our questions personally (and promptly\!), and has actually made the process and training sessions fun\! All of the team members have been super personable, kind, helpful and patient, which makes such a stressful switch less scary\! ----- ### "Business Owner/groomer" — 4.0/5 > **Tracy** | *19 de noviembre de 2024* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: One of the standout features of PawPartner is the exceptional customer service. The team is always responsive and genuinely willing to listen to user feedback. We especially appreciate their openness to suggestions for upgrades, making us feel valued as partners in improving the platform. This commitment to continuously evolving and addressing customer needs sets PawPartner apart and ensures a positive experience for both our team and clients. > > **Puntos en contra**: Scheduling Multiple Pets Simultaneously Implement a feature that allows clients to add multiple pets to a single appointment booking. This could include a dropdown menu for selecting pets from the client profile or an option to "add another pet" before finalizing the booking. Faster Paw Payments Consider integrating a payment processor that supports same-day or next-morning payouts without requiring an early close. This might involve switching to a provider with faster settlement times while maintaining accounting-friendly cutoff times. Groomer's Name on Receipts Add a field on the receipt template to display the assigned groomer’s name. This can be auto-populated based on the appointment details. First Available Groomer" Scheduling Option Develop a system that automatically scans all groomer schedules for the next available slot and presents it to the client. This would eliminate the need for clients to manually check each groomer’s availability. These changes would not only ease the booking process but also enhance operational efficiency and customer satisfaction. If you'd like, I can help draft specific requests or proposals to present these ideas to your software or platform provider. Let me know\! While we appreciate the responsiveness of the PawPartner team and their willingness to take suggestions for upgrades, we’ve noticed occasional delays and a lack of in-depth knowledge when addressing some of the issues we encounter. Improving response times and ensuring the team is better equipped to handle complex or technical questions would significantly enhance the overall support experience. We value the effort you put into maintaining great customer relations and look forward to seeing continued improvements in this area. > > We have been very happy with our overall experience using PawPartner. The platform has been a valuable tool for managing our appointments, payments, and client interactions. ----- ### "Huge improvement\!" — 5.0/5 > **Madalyn** | *25 de marzo de 2024* | Servicios para instalaciones | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Having our own app where we can interact with clients has been a game changer. We have not had one person want to go to our previous system after downloading our app. The customer service is personal and genuine. I appreciate them so much and how they have helped us scale our new business. > > **Puntos en contra**: None. Obviously learning a new system takes times but I would do it all over again\! > > Easy to use, intuitive, amazing Customer service ----- ### "It's the booking app you've been looking for" — 5.0/5 > **Kristina** | *26 de noviembre de 2024* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love how easy it is to keep track of everything for my business (appointments, clients, grooming notes, daily reports, etc). Has everything to help my business stay organized and grow. The Technical support and customer care have ALWAYS been responsive with any issues or concerns. > > **Puntos en contra**: Not having an online user manual pdf to master all the ins/outs of the booking app and make the most of the system. > > From the moment I started putting my business together to a year later into running it, Paw Partner has been a wonderful tool. Everyone involved from onboarding to technical troubleshooting has been prompt and helpful. I knew when I found Paw Partner, that this would be the app I wanted for my grooming business. ----- ### "Love Paw Partner" — 5.0/5 > **Ellen** | *9 de noviembre de 2024* | Veterinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The price is extremely reasonable for the service you get. I always get a very fast response when I need help or have questions. When we met Savannah at the 2023 trade show, she mentioned Paw Partner having high standards. I loved that because I always say I have high standards when it comes to dog boarding. We saw Savanah again at the 2024 trade show and she helped me with some stuff I needed help with. They are really good with support. > > **Puntos en contra**: In NC, we need to have the owners name, address, phone \# and emergency contact info readily available for the inspector. Paw Partner’s run cards do not have that info on them. I don’t have internet out in our kennel area, so it’s not like I can keep a computer out there to pull up that info for the inspector. That info doesn’t print well from the location it is on Paw Partner. Anyway, it’s a minor inconvenience that makes extra work for me, but certainly something I can deal with given all the other good things about Paw Partner. > > I have had Paw Partner for just about a year now and I really do like it. I highly recommend them\! ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/203713/paw-partner?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/203713/paw-partner) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados