--- description: ¿Qué piensan los usuarios de VoIP.ms? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de VoIP.ms gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoIP.ms - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [VoIP.ms](/software/203084/voip-ms) # VoIP.ms Canonical: https://www.capterra.do/software/203084/voip-ms Página: 1 de 29\ Siguiente: [Página siguiente](https://www.capterra.do/software/203084/voip-ms?page=2) > Plataforma completa de comunicación de autoservicio que ofrece una solución telefónica alojada y enlace troncal SIP (protocolo de inicio de sesión, por sus siglas en inglés) con un precio de pago por uso. > > Veredicto: 697 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa VoIP.ms? Cualquier empresa que busque simplificar sus comunicaciones. Cualquier revendedor que busque una interfaz totalmente personalizable y cualquier cliente residencial que busque un servicio telefónico de buena calidad, asequible y confiable. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 697 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: VoIP.ms - **Constitución**: 2007 ## Contexto comercial - **Precio de partida**: US$1.10 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: francés - **Países disponibles**: Canadá ## Funcionalidades - Alertas y notificaciones - Automated Attendant - Conexiones SIP - Conferencias - Creación de informes de llamadas - Creación de informes/análisis - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento de llamadas - Entrada de teclado del teléfono - Extensiones virtuales - Gestión de centros de atención telefónica - Gestión de la comunicación - Grabación de llamadas - Grupos de llamada - IVR - Integración de telefonía informática - Marcador automático - Mensaje de voz - PBX - Panel de actividades - Personalización de la voz - Registro de llamadas - Seguimiento de llamadas - Supervisión de llamadas - VoIP ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para VoIP](https://www.capterra.do/directory/30940/voip/software) ## Categorías relacionadas - [Software para VoIP](https://www.capterra.do/directory/30940/voip/software) - [Soluciones de telefonía](https://www.capterra.do/directory/30084/telephony/software) - [Sistemas IVR](https://www.capterra.do/directory/30231/ivr/software) - [Software para sistemas telefónicos](https://www.capterra.do/directory/31101/business-phone-systems/software) - [Software PBX en la nube](https://www.capterra.do/directory/31102/cloud-pbx/software) ## Alternativas 1. 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[Zoom Workplace](https://www.capterra.do/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) ## Opiniones ### "Great VoIP supplier" — 5.0/5 > **Jean Rene** | *25 de agosto de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The online portal offers many features and the billing is clear. > > **Puntos en contra**: Can be overwhelming to setup for someone with little VoIP experience ----- ### "Very good service for a good price" — 4.0/5 > **Dennis** | *24 de marzo de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors. > > **Puntos en contra**: Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times. > > Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well. ----- ### "Needs sub-account support" — 3.0/5 > **Jonathan** | *24 de mayo de 2025* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features. Easy to configure. > > **Puntos en contra**: Again, regarding only the new softphone initial release: It only works with the "master" voip.ms account, not with a sub-account. This means that your master password is used for this process, and that password is involved / exposed in softphone registration. Also, only one voip.ms softphone is supported per account. Because of this I'm sticking with Linphone. Please announce when sub-account support is added\! > > voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses, superior technical knowledge, patient assistance to people with a wide range of expertise. Outstanding availability - with extraordinary security measures added in the past two years. My highest recommendation. ----- ### "Reliable and Flexible VoIP Solution for Businesses and Individuals" — 5.0/5 > **Roberto** | *7 de febrero de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My name is Roberto Zeledón, and my company is US Contractors Services. What I liked most about VoIP.ms is its reliability and flexibility. The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine. Additionally, the ability to customize call routing and integrate with other systems is a huge advantage. Their customer support is also very responsive and helpful. > > **Puntos en contra**: here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services. However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine. > > My experience with VoIP.ms has been smooth and reliable. The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications. I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently. Overall, it has been a cost-effective and dependable solution for US Contractors Services, and I’m happy with the results. ----- ### "Best service for the money. They had a Ddos attack but they kept customers informed." — 4.0/5 > **Chad** | *24 de agosto de 2023* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great customer service. Chat and phone available when needed. Always able to resolve situations quickly, even if it's difficult to our specific solution. > > **Puntos en contra**: It's very setup-driven. You need to know exactly how you want your system set up. I don't know of another way to make it simpler but setup is somewhat tedious. > > Overall, I would use them again if given the opportunity. ----- Página: 1 de 29\ Siguiente: [Página siguiente](https://www.capterra.do/software/203084/voip-ms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/203084/voip-ms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados