--- description: ¿Qué piensan los usuarios de Velma? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Velma gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Velma - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de inteligencia artificial](/directory/30938/artificial-intelligence/software) > [Velma](/software/202654/quicktext) # Velma Canonical: https://www.capterra.do/software/202654/quicktext Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/202654/quicktext?page=2) > Chatbot con IA para hoteles, resorts y cadenas hoteleras, disponible en 24 idiomas para más de 1200 hoteles. > > Veredicto: 23 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Velma? Hoteles, resorts ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 23 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Quicktext - **Constitución**: 2016 ## Contexto comercial - **Precio de partida**: EUR 299.00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, danés, eslovaco, esloveno, español, finés, francés, griego, hebreo, hindi, húngaro, indonesio, inglés, italiano, japonés, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, vietnamita, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funcionalidades - Análisis predictivo - Asistente virtual personal - Automatización proceso/flujo de trabajo - Chatbot - Importación y exportación de datos - Third-Party Integrations - Varios idiomas ## Integraciones (en total: 55) - Amadeus - Amadeus Hotels - Apaleo - Avvio Suite - Beds24 - Clock PMS - Cloudbeds - D-EDGE - Diabolocom - Genesys - Google Drive - Google Maps - GuestCentric - HMS Hotel Program - HartTools 7.5 … y 40 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Software de inteligencia artificial](https://www.capterra.do/directory/30938/artificial-intelligence/software) ## Alternativas 1. [Jasper](https://www.capterra.do/software/217242/jasper) — 4.8/5 (1854 reviews) 2. [Writesonic](https://www.capterra.do/software/219972/writesonic) — 4.8/5 (2102 reviews) 3. [sococal.ai](https://www.capterra.do/software/1049741/sococal-ai) — 4.8/5 (104 reviews) 4. [Equally AI](https://www.capterra.do/software/1015679/equally-ai) — 5.0/5 (112 reviews) 5. [SAP Analytics Cloud](https://www.capterra.do/software/163200/sap-analytics-cloud) — 4.4/5 (119 reviews) ## Opiniones ### "Velma Is a Fantastic for Touchpoint and Milestone Automation" — 5.0/5 > **Michael** | *28 de septiembre de 2023* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Velma Is a Fantastic for Touchpoint and Milestone Automation. The integration with Encompass is fantastic for enabling automated emails upon pre-defined milestones in the loan process as triggers. > > **Puntos en contra**: Any negatives are purely due to the limited basis the company has the automation set up. We are limited and not able to use Velma to its full capabilities, so I cannot comment an anything further than the automated emails triggered by milestones set in encompass which work fantastic. > > Velma has replaced a lot of what was previously manual and time-consuming emails of a repetitive nature with automation. ----- ### "Brilliant Virtual Assistant for the Buisness." — 5.0/5 > **Usuario verificado** | *12 de noviembre de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: There is nothing not to like about velma as besided it being convinient for the buisness it also assist customers with ease and speedy responses. Best factor about it is that after the set up has been completed you just leave velma to do her thing. > > **Puntos en contra**: No cons for this product as everything seems to be working in order so far ----- ### "Easy Text App" — 5.0/5 > **Alfred** | *23 de junio de 2022* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease to learn and customize. It has several functions to import, print and store content. Very clean layout and works flawlessly. > > **Puntos en contra**: Needs to have a files, folder or section to better organize items. > > I've used it almost daily for several months and it's great to keep notes and lists. I have imported files from other applications and it performed great. ----- ### "More Time for our Front-Desk Staff" — 5.0/5 > **Mauricio** | *3 de mayo de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The set up of the chatbot was easier than we expected. No need to fill up text boxes, instead, the whole process can be done via selecting "yes" and "no" boxes and including "time" or "price" details. The whole message than just appears on the chat. Smart when compared to other bots we tried. The support team has always been helpful, fixing any issues we detected quickly and always being responsive. Their technology keeps on improving, the software understands better every time and their partnerships give option we never thought, such as automatic email follow up. Our staff have a lot more time to be present for customers at the desk, or doing more proactive work. They also understood our situation during the pandemic freezing our payments until the situation is restored. > > **Puntos en contra**: Back in 2019, the Messenger would sometimes go offline in one of our proprieties quite often. However, this issue has been fixed already. > > Quicktext solved our "lost messages" mystery. When our staff wouldn't feel responsible for messages coming from different channels including social media to be left unanswered. Having a tool driving customers through the booking process was a great addition to our management team. Also, their Omnichannel simplified the way our staff can see an interact with messages coming from multiple platforms. ----- ### "Great chatbot and omnichannel messaging solution" — 5.0/5 > **Nael** | *29 de septiembre de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The AI-powered chatbot can automate client conversations and turn leads into conversions with CTAs and Booking links. The platform also enables multi-channel messaging with Facebook Messenger, WhatsApp, SMS, and more. > > **Puntos en contra**: We didn't face any issues while implementing the solution or using it. It worked seamlessly with WhatsApp. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/202654/quicktext?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/202654/quicktext) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Datos estructurados