--- description: ¿Qué piensan los usuarios de Ezus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Ezus gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ezus - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para operadores turísticos](/directory/20033/tour-operator/software) > [Ezus](/software/190113/esus) # Ezus Canonical: https://www.capterra.do/software/190113/esus Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/190113/esus?page=2) > Ezus está diseñado para las empresas de viajes a medida que necesitan una solución de software completa para la producción de viajes, las ventas y las operaciones. > > Veredicto: 61 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Ezus? Ezus es el software todo-en-uno más potente para las empresas de viajes a medida (agentes de viajes, DMCs, tour operadores), que cubre todos los aspectos de la producción, las ventas y las operaciones de viajes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 61 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Ezus - **Constitución**: 2019 ## Contexto comercial - **Precio de partida**: EUR 75.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: alemán, español, francés, griego, inglés, italiano, neerlandés, portugués - **Países disponibles**: Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice, Bermudas y 171 más ## Funcionalidades - CRM - Creación de informes y estadísticas - Creación de informes/análisis - Creación de itinerarios - Creación de paquetes - Gestión de clientes - Gestión de políticas - Gestión de precios - Gestión de proveedores - Gestión de recursos - Gestión de reservas - Gestión de reservas - Gestión de restricciones - Integración contable - Pagos electrónicos - Panel de comunicaciones - Para agencias de viajes - Presupuestos y estimaciones - Procesamiento de pagos - Sistema central de reservas ## Integraciones (en total: 19) - ChatGPT - Gmail - Google Maps - HubSpot CRM - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Mailchimp - Pennylane - Sage CRM - Salesforce Sales Cloud - Slack - Stripe - Typeform … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para operadores turísticos](https://www.capterra.do/directory/20033/tour-operator/software) ## Categorías relacionadas - [Software para operadores turísticos](https://www.capterra.do/directory/20033/tour-operator/software) - [Software para agencias de viajes](https://www.capterra.do/directory/20034/travel-agency/software) - [Software de viajes](https://www.capterra.do/directory/31057/travel-management/software) ## Alternativas 1. [Signature](https://www.capterra.do/software/181137/signature) — 4.8/5 (29 reviews) 2. [TourSys Cloud](https://www.capterra.do/software/179150/toursys-net) — 5.0/5 (19 reviews) 3. [WeTravel](https://www.capterra.do/software/163474/wetravel) — 4.8/5 (525 reviews) 4. [Perk](https://www.capterra.do/software/171040/travelperk) — 4.7/5 (423 reviews) 5. [TravelWorks](https://www.capterra.do/software/135112/travelworks) — 4.5/5 (19 reviews) ## Opiniones ### "The software is very complete" — 5.0/5 > **Fernando** | *26 de septiembre de 2025* | Animación | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: El programa es muy completo y permite un registro eficiente de clientes, proveedores y otros datos importantes. Además, la sección de facturación controla de manera integral todas las finanzas de la empresa, ofreciendo diversas estadísticas y herramientas que facilitan la gestión administrativa y la toma de decisiones > > **Puntos en contra**: El programa a veces es tedioso porque hay que cambiar de páginas para cosas similares. Además, para dar la opinión piden demasiadas letras > > Demasiado lento. Deberíamos haber recibido más capacitación. El personal siempre está dispuesto a ayudar. ----- ### "Buena herramienta para la cotización de itinerarios" — 5.0/5 > **Oscar** | *9 de abril de 2025* | Ocio, viajes y turismo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: La sencillez para realizar itinerarios y cotizaciones > > **Puntos en contra**: La documentación para los viajeros y la creación de documentos para enviar las propuestas debería mejorar. > > La experiencia ha sido positiva, teniendo un buen sistema para la creación de cotizaciones de viajes. ----- ### "Streamlining My Business with Ezus: A Game-Changer for Tour Operators" — 5.0/5 > **Mayu** | *7 de marzo de 2025* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The quotation system is by far the best feature of Ezus\! It’s seamlessly linked to Google Spreadsheets, making it incredibly easy to manage and track each tour’s status with customizable bars. This functionality has been a game-changer for organizing my tours efficiently. It’s intuitive, convenient, and saves me so much time—I absolutely love it\! > > **Puntos en contra**: Overall, Ezus is great, but I’d say that it offers so many functions that, for my relatively simple workload, there are features I haven’t fully explored or utilized yet. This is more of a personal challenge, as I haven’t had the time to dive into all the tools available. However, I’m confident that as my needs grow, I’ll be able to take full advantage of everything Ezus has to offer. > > My overall experience with Ezus has been extremely positive. The platform has made managing tours and quotations so much easier and more organized. The integration with Google Spreadsheets and the customizable tracking bars have been so flexible and improved my efficiency. The system is intuitive and user-friendly, which has allowed me to handle everything on my own, including managing multiple group tours without feeling overwhelmed. What truly sets Ezus apart is not just the system but the team behind it. They have been incredibly supportive and encouraging so that I can grow and improve my start-up business. They consistently follow up, answer any small questions, and help clarify minor confusions. I always receive quick, friendly, and professional responses that make me feel well-supported every step of the way. While there are many features I haven’t yet had the chance to explore, I’m confident that Ezus will continue to support my business as it grows. I’m truly impressed by how it has streamlined my workflow, and I look forward to using more of its functions in the future. ----- ### "Flexible and Always-Evolving System with a Great & Real Team Behind It" — 5.0/5 > **Chiara** | *3 de septiembre de 2025* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The high level of customization was a key factor in choosing Ezus over other platforms. It gave us the flexibility we needed to adapt the system to our unique workflows. From the start, the Ezus team was responsive and committed to continuous improvement. They supported us every step of the way during the migration from our previous system, making the transition smooth and efficient. While some features were initially missing, many of them have since been implemented thanks to their ongoing updates. The team is highly professional, knowledgeable, and solution-oriented. Even when a specific feature isn’t available yet, they always propose viable alternatives and keep us informed about upcoming enhancements. The platform is also very stable, which gives us confidence in using it daily. A standout feature has been the traveler presentations. With customizable templates tailored to our brand and preferences, and the helpful support of their team, we’ve noticed a clear improvement in how clients receive our proposals. They also keep the proposals updated to stay aligned with changing times. Ezus has genuinely improved the way we present our trips. > > **Puntos en contra**: Some features we initially needed weren’t available. However, the team has addressed most of them through regular updates and is clearly committed to ongoing development. > > Our experience with Ezus has been extremely positive. The platform adapts well to our needs, the support is outstanding, and the continuous improvements show a clear commitment to their users’ success. ----- ### "Was initially excited but..." — 3.0/5 > **Angeliki** | *22 de julio de 2023* | Ocio, viajes y turismo | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Very good support although I was appointed to a person that was new at Ezus and was not actually able to train me and answer my questions. When I contacted them with issues they immediately got back to me though. Some nice features but definitely the UI is outdated. I would be better off using Microsoft Word and PPT and Adobe PDF. > > **Puntos en contra**: If you are looking for software in which you will be using Word, Excel, and PowerPoint using variables, then this is for you. Unfortunately, this is not the case for me. I wanted software that will get the hectic work of creating itineraries in Word and PPT off my shoulders and have a more intuitive system with an easy-to-use drag-and-drop builder that will present the trip plan in a beautiful way without any hassle. Ezus is not like that. You have to put tons of work into the system before it can work for you. Each Word and PPT has to be set by you with variables so that the final result appears properly - in many cases, it does not - like when a tour description is big I had to manually add a page and make sure that the description fits. If I did not do that the description would be a complete mess and the system does not add space automatically to fit the input lines. To be honest, the most frustrating part was the fact that during the presentation the person that was appointed to present the software never told me that I had to put so much work to set all the pre-set docs (word docs that are there, and ppt's) with variables to fit your needs. And what if I am not good with using variables and understanding how they should work? No one told me that the whole system is based on Microsoft (word \& ppt). If I had known from the beginning I would have never paid - the very expensive price (way more expensive than competitive software doing the same or even better work). > > They do not even give a trial period for you to see if the system is good for you and your business needs. Just a short demo (they show what they want only) and then they bombard you with emails to pay the subscription. And of course, no refund even if you reach out shortly after the purchase to tell them that this is not what you were looking for and expecting. Totally my fault though. When no free trial is offered that should gain suspicion. Anyway, this might work for lots of people but definitely does not work for me since I want something that is automated and makes my life easier not harder. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/190113/esus?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/190113/esus) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados