---
description: ¿Qué piensan los usuarios de Universe? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Universe gracias a Capterra República Dominicana.
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title: Universe - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de la innovación](/directory/31013/innovation/software) > [Universe](/software/186770/universe)

# Universe

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> Un software de gestión de innovación que te permite transformar tu organización a través de la innovación colaborativa.
> 
> Veredicto: 16 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Universe?

Grandes empresas e instituciones públicas en diferentes sectores y áreas geográficas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 16 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.1/5 | Basado en las opiniones generales |
| Funcionalidades | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ideas4all Innovation
- **Constitución**: 2009

## Contexto comercial

- **Precio de partida**: EUR 1.00
- **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: español, francés, inglés, italiano, polaco, portugués
- **Países disponibles**: España

## Funcionalidades

- Análisis de tendencias
- Clasificación de ideas
- Discussions/Forums
- Flujo de trabajo de aprobación
- Gestión de comentarios
- Gestión de evaluaciones
- Gestión de tareas
- Herramientas de colaboración
- Ideation
- Lluvia de ideas
- Planificación de cambios
- Priorización
- Seguimiento de cambios
- Seguimiento de la participación

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para gestión de la innovación](https://www.capterra.do/directory/31013/innovation/software)

## Categorías relacionadas

- [Software para gestión de la innovación](https://www.capterra.do/directory/31013/innovation/software)
- [Software de administración de ideas](https://www.capterra.do/directory/10027/idea-management/software)
- [Herramientas para el cambio organizacional](https://www.capterra.do/directory/30958/change-management/software)

## Alternativas

1. [BCS](https://www.capterra.do/software/173655/projektron-bcs) — 4.7/5 (74 reviews)
2. [Freshservice](https://www.capterra.do/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [JIRA Service Management](https://www.capterra.do/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [ManageEngine Firewall Analyzer](https://www.capterra.do/software/172277/manageengine-firewall-analyzer) — 4.5/5 (241 reviews)
5. [BOSSDesk](https://www.capterra.do/software/144825/boss-solutions) — 4.6/5 (139 reviews)

## Opiniones

### "A good tool for open innovation" — 5.0/5

> **Usuario verificado** | *8 de julio de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy to implent, &#10;good post sale service, &#10;very tested in a lot of business cases,
> 
> **Puntos en contra**: It need a lot of communication for atracting new users
> 
> We are developing a knowledge ecosystem for pushing the humanitation of the companies using open innovation.

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### "A platform to promote the collective intelligence and incresase the pride of belonging" — 5.0/5

> **Ana** | *16 de julio de 2019* | Petróleo y energía | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: 1.- Versatility. You can use it with a big number of users, with an specific number of users and with a reduce number of users. Also you can use it for a wide range of initiatives: not only for creativity campaigns (ideation), but also as a tool for communication, surveys, ...&#10;2.- Splendid technical support.&#10;3.- Look and feel adapted to your company. Pages that are very visuals.&#10;4.- Statistics: the module is very useful.&#10;5.- The BackOffice module is very intuitive and very easy to manage.&#10;5.-
> 
> **Puntos en contra**: 1.- Due to the platform is for a wide type of companies you cannot adapt 100% to some specific requirements, although the technical support usually try to offer you the best option to fit the platform to your needs.
> 
> 1.- Identification of innovative proposals to be transformed into projects.&#10;2.- To communicate using an active participation of each employee.&#10;3.- For ideas generation, using the collective intelligence of a diverse group of employees.

-----

### "The power of the crowd" — 3.0/5

> **LAURA** | *19 de septiembre de 2019* | Contabilidad | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The Ideas4all Innovation innovation management software has given us more agility to outcome with new projects and work dynamics. Crowdsourcing and real time participation, with the stimulous of several gamification resources, has increased the employee engagement, improving our ENPS. The continuous launching of ideation challenges has reduced the aversion to risk. Everyone shares their ideas, with no hierarchical obstacles, fostering transparency, collaboration and talent recognition
> 
> **Puntos en contra**: As any change management processes, to obtain results gets time. But it has helped us to get a quick big picture about the organization starting situation and paralysing status quo.
> 
> Universe has proved its efectiveness in our change management process, helping us to move from an opaque organization with a silo knowledge distribution to another based on collaboration, transparency and cocreation. It has also helped to inoculate intrapreneurship and innovation skills as a part of the organization DNA.

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### "A collective brain at the service of innovation" — 4.0/5

> **Patricia** | *10 de septiembre de 2019* | Marketing y publicidad | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It has taught us that there is no only inner talent, as you can go out of your limits to foster innovation with the ideas from a lot of people. In that sense, we discovered a very powerful tool to detect and evaluate 'out of the box' proposals, some of them very innovative. The software innovation funnel and the ideas life cycle help you so much to discard the less valuable ideas and concentrate in the good ones.
> 
> **Puntos en contra**: Wisdom of the crowds doesnt always mean good ideas. Sometimes, you have to search for a golden nugget among a big number of ideas, but it is fair to say that some of them gets refined automatically by the own community as the software is very focused in the cocreation value, and the good you get, gives you a cutting edge competitive advantage.
> 
> We have been using Universe for +3 years to expand our innovation limits with the ideas from the crowd. Overall, our experience with the software cover our expectatives, identifying disruptive, creative and moving ideas from crowdsourcing to nurture our marketing campaigns and give value to the brands we work with.

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### "Co-creation and continuous learning from big audiences" — 5.0/5

> **Eva** | *16 de septiembre de 2019* | Marketing y publicidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: ‘Universe’ provides a collaborative, digital environment to catch up valuable insights from big audiences. The cocreation and participation mechanics are focused on the value creation, searching for concrete ideas further than other content units that are typically used in traditional online communication channels, such as comments or mere arguing among users. The self-refinement of the ideas in their early stages also provides a component of agility to foster their develop in tangible goods and results.
> 
> **Puntos en contra**: We missed the option of providing contextual contents around the platform contests with the aim of increasing the focus of the users participation around the organization goals.
> 
> We have used ‘Universe’ for more than a year to capture insights from our business database. Its a modern and reliable channel to know more about your audience. Plus, the crowdsourcing gives you valuable insights about your industry and market trends, displacing old fashioned resources like polls or focus groups.

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