---
description: ¿Qué piensan los usuarios de ManageEngine Remote Access Plus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ManageEngine Remote Access Plus gracias a Capterra República Dominicana.
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title: ManageEngine Remote Access Plus - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/30928/remote-support/software) > [ManageEngine Remote Access Plus](/software/181353/manageengine-remote-access-plus)

# ManageEngine Remote Access Plus

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> Remote Access Plus es una solución de soporte remoto &#10;que te permite administrar computadoras de forma remota en cualquier parte del mundo.
> 
> Veredicto: 65 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ManageEngine Remote Access Plus?

EE. UU., EMEA, APAC, Australia

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 65 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zoho
- **Constitución**: 1996

## Contexto comercial

- **Precio de partida**: US$75.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local)
- **Idiomas admitidos**: alemán, chino, chino tradicional, danés, español, finés, francés, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, turco
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funcionalidades

- Acceso desatendido
- Alertas y notificaciones
- Análisis de redes
- Arrastrar y soltar
- Auditoría de problemas
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Creación de informes para TI
- Creación de informes y estadísticas
- Creación de informes/análisis
- Gestión de la conformidad
- Gestión de tareas
- Gestión del rendimiento
- Grabación de la pantalla
- Grabación de la sesión
- Herramientas de colaboración
- Herramientas de diagnóstico
- Monitorización y gestión remota
- Panel de actividades
- Panel de comunicaciones
- Resolución de problemas
- Supervisión
- Supervisión de redes
- Transferencia de archivos
- Uso compartido de archivos
- Uso compartido de la pantalla

## Integraciones (en total: 1)

- ManageEngine ServiceDesk Plus

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Programas para asistencia remota](https://www.capterra.do/directory/30928/remote-support/software)

## Categorías relacionadas

- [Herramientas de colaboración](https://www.capterra.do/directory/15/collaboration/software)
- [Herramientas para resolución de problemas de red](https://www.capterra.do/directory/31128/network-troubleshooting/software)
- [Programas para compartir archivos](https://www.capterra.do/directory/30909/file-sharing/software)
- [Software para gestión informática](https://www.capterra.do/directory/10001/it-management/software)
- [Programas para asistencia remota](https://www.capterra.do/directory/30928/remote-support/software)

## Alternativas

1. [TeamViewer ONE](https://www.capterra.do/software/122252/teamviewer) — 4.6/5 (11641 reviews)
2. [Zoho Assist](https://www.capterra.do/software/181775/zoho-assist) — 4.7/5 (1495 reviews)
3. [AnyDesk](https://www.capterra.do/software/149595/anydesk) — 4.6/5 (1798 reviews)
4. [Slack](https://www.capterra.do/software/135003/slack) — 4.7/5 (24216 reviews)
5. [Supremo Remote Desktop](https://www.capterra.do/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Opiniones

### "Reliable and Easy-to-Use Remote Access Solution" — 5.0/5

> **Daniel** | *19 de agosto de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I have been using ManageEngine Remote Access Plus for about a month and so far I am very satisfied with it. The software is easy to use, the interface is clear, and setting up remote access to computers was straightforward.&#10;&#10;Remote connections are generally fast and stable, which makes everyday IT support much easier. I also like that the platform offers useful automation and management features in addition to standard remote access. It provides good value for money, especially when managing multiple computers from one place.
> 
> **Puntos en contra**: So far I have not experienced any major problems. Occasionally, establishing a remote connection can take a little longer than expected, but it has not been a significant issue in daily use.&#10;&#10;Some of the more advanced options require a little time to understand and configure properly, but the basic remote access functionality is very intuitive.
> 
> My overall experience has been very positive. I have been using Remote Access Plus for about a month and it has made remote computer management and support much more convenient.&#10;&#10;The system is easy to deploy, remote connections are reliable, and the available management and automation tools help save time on repetitive tasks. I have not had to contact customer support frequently because the software has worked well so far.&#10;&#10;Considering the functionality offered, I think the product provides very good value for money. I am satisfied with my experience and plan to continue using it.

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### "Well priced and very functional Remote Control solution." — 4.0/5

> **Wayne** | *15 de abril de 2026* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Price and functionality are excellent value for money compared to competitors, it is exceptionally easy to use and roll out. Remote access, once connection is  established is smooth and fully functional
> 
> **Puntos en contra**: Occasionally, for no discernible reason, an agent will fail to respond.  Closing the browser and opening it again usually resolves this so maybe cookie handling?
> 
> Overall good experience and a damn sight cheaper than many other competitors. ManageEngine are a long established and reputable company which shows in the quality of the product.

-----

### "RDP-Manage Engine" — 3.0/5

> **mohamed** | *27 de enero de 2026* | Automoción | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: its cost effective, asset management and Working from Anywhere: Access your office computer from home, a café, or while traveling.&#10;&#10;Accessing Specialized Software: Use high-powered or licensed software installed on a remote workstation.
> 
> **Puntos en contra**: slowness,Server Administration: Manage headless servers (like in data centers) from a single location.&#10;&#10;Collaboration \&amp; Training: Share your screen with a colleague or guide them through a process.
> 
> better,Windows Remote Desktop (RDP), macOS Screen Sharing, Linux VNC/SSH,Technicians can fix problems on user machines without being physically present.

-----

### "RAP it is a Great system" — 5.0/5

> **Rodrigo** | *31 de julio de 2026* | Servicios financieros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It is very easy to use and helps my users. I have a lot of tools to do my job and help users with their issues.
> 
> **Puntos en contra**: I don't have any cons about RAP. I only have pros. It a very helper system and make my job and day easIt'sy.
> 
> I have a lot to thank for this system. All the computers that I access, can I see a lot of things to help me and user instantanly.

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### "Remote Access Plus its a good alternative to traditional APPS" — 4.0/5

> **Gabriel** | *8 de enero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Remote Access Plus connections works well within the LAN, but it's a bit slower outside of it. Its ease of connection, is a plus. &#10;You can access the CMD and perform tests without disturbing the user, or review the underlying services.&#10;The product's price isn't high and it offers interesting functionality, and if you want to go further, Manageengine offers alternatives with more options.
> 
> **Puntos en contra**: It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.
> 
> In our organization, we use RAP for remote technical support to internal clients and to control remote access for external providers, who previously used TeamViewer and AnyDesk without oversight. Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work

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