--- description: ¿Qué piensan los usuarios de AppFollow? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AppFollow gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AppFollow - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para medir la satisfacción del cliente](/directory/30541/customer-satisfaction/software) > [AppFollow](/software/181039/appfollow) # AppFollow Canonical: https://www.capterra.do/software/181039/appfollow Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/181039/appfollow?page=2) > Herramienta para rastrear aplicaciones móviles con el fin de aumentar la satisfacción del usuario, con gestión integrada de reseñas para responder rápidamente a los clientes. > > Veredicto: 13 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa AppFollow? Pequeñas, medianas y grandes empresas de juegos y aplicaciones móviles, desde compañías con prioridad para los dispositivos móviles hasta negocios tradicionales que apenas están comenzando su trayectoria en los servicios móviles. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 13 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: AppFollow - **Ubicación**: Helsinki, Finlandia - **Constitución**: 2015 ## Contexto comercial - **Precio de partida**: US$29.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Brasil, Estados Unidos, Finlandia ## Funcionalidades - Análisis de sentimientos - Compartir en redes sociales - Creación de informes ASO - Creación de informes/análisis - Gestión de canales - Gestión de comentarios - Gestión de encuestas y sondeos - Gestión de la comunicación - Gestión de los comentarios negativos - Gestión de opiniones - Herramientas de investigación de palabras clave - Importación y exportación de datos - Mensajería SMS - Notificación de reseña de usuario - Panel de comunicaciones - Participación del cliente - Seguimiento de conversión - Seguimiento de la participación - Seguimiento de posiciones de palabras clave - Seguimiento/Análisis de uso - Supervisión de competidores - Supervisión de quejas - Supervisión de reseñas - Third-Party Integrations ## Integraciones (en total: 17) - Basecamp - Freshdesk - Front - Groove - Help Scout - Helpshift - Intercom - Kayako - Microsoft Teams - Salesforce Sales Cloud - Scout APM - Slack - Telegram - Trello - Twitter/X … y 2 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas para medir la satisfacción del cliente](https://www.capterra.do/directory/30541/customer-satisfaction/software) ## Categorías relacionadas - [Herramientas para medir la satisfacción del cliente](https://www.capterra.do/directory/30541/customer-satisfaction/software) - [Software de compromiso del cliente](https://www.capterra.do/directory/30906/customer-engagement/software) - [Software para el éxito del cliente](https://www.capterra.do/directory/30961/customer-success/software) - [Herramientas de mobile marketing](https://www.capterra.do/directory/31308/mobile-marketing/software) - [Software para gestión de reseñas](https://www.capterra.do/directory/31024/review-management/software) ## Alternativas 1. [Brevo](https://www.capterra.do/software/132996/brevo) — 4.6/5 (3408 reviews) 2. [Mailchimp](https://www.capterra.do/software/110228/mailchimp) — 4.5/5 (17572 reviews) 3. [ActiveCampaign](https://www.capterra.do/software/79367/activecampaign) — 4.6/5 (2561 reviews) 4. [Braze](https://www.capterra.do/software/155423/appboy) — 4.7/5 (168 reviews) 5. [Zoho Campaigns](https://www.capterra.do/software/147812/zoho-campaigns) — 4.3/5 (314 reviews) ## Opiniones ### "One of the friends of the mobile growth teams" — 3.0/5 > **Ali** | *2 de septiembre de 2021* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Mobile growth teams know they need to use multiple app intelligence tools. Best tool to use for appfollow review management. It still has areas to improve on for core ASO features. I would like to see it with a more user friendly design. > > **Puntos en contra**: The UI is really tricky. Connecting your app from google play for analytics is not easy. > > We communicate with users faster with the appfollow reviews feature. We create ready-made messages and send them instantly. We develop features using their insights. Appfollow reviews feature is really cool. ----- ### "Good App Store tool" — 5.0/5 > **Charlie** | *20 de noviembre de 2024* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Really great way to track our App Store listing progress, reply to user reviews and track the performance of keywords and user searches. > > **Puntos en contra**: It was difficult to connect our Android app, and some of the filtering mechanisms aren't obvious how to use. ----- ### "Awesome free tool... Wouldn't pay for it though" — 4.0/5 > **Sam** | *2 de mayo de 2019* | Ocio, viajes y turismo | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: We don't check AppFollow every day. With that said, it's important for us to get daily and weekly reports from AppFollow about our ASO performance. You can easily check which reports you would like, how often, and where to in a matter of seconds. Another key feature to AppFollow is their integrations. Being able to integrate AppFollow with Slack has been extremely helpful. With this integration, we are able to see reviews in real-time and respond to them right from Slack. One of AppFollow's core features is their keyword rankings. With both our Android and iOS app I'm able to view the keyword and position of our app for that keyword. I'm also able to toggle the dates and see the history positioning. Not only is this available for US app stores but global app stores. This is extremely helpful when A/B testing. > > **Puntos en contra**: I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build. Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction. > > AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports. ----- ### "AppFollow best service to work with ASO" — 5.0/5 > **Anastasia** | *12 de septiembre de 2023* | Relaciones públicas y comunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Hey there, as a mobile app developer, it's super important to stay connected with your users to keep your app growing and improving. That's where AppFollow comes in - it's been a total game-changer for me when it comes to keeping an eye on and responding to app reviews.AppFollow comes with cool ASO (App Store Optimization) tools, which help me work with keywords and check out what my competitors are up to. These tools have seriously boosted my apps' performance and made them stand out in the crowded app world.AppFollow makes it really easy to keep track of what people are saying about your app. The app's interface is super user-friendly, and it's made checking out customer feedback a breeze. It's like getting a sneak peek into what users really think about my apps.All in all, AppFollow has become my go-to tool for managing reviews and fine-tuning my apps to make them even better. If you're a fellow app developer, I totally recommend giving it a shot - it's been a game-changer for me\! > > **Puntos en contra**: A little demo version, but otherwise stable work ----- ### "Highly recommend to track all your apps in one place" — 5.0/5 > **Usuario verificado** | *23 de junio de 2021* | Externalización/deslocalización | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I love how easy you can find all the information in this platform. Its good for beginners as also for experts. > > **Puntos en contra**: Its expensive and not all the developers can afford to pay it monthly > > Overall this is really helpful for my business and nothing to regret about this purchase monthly ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/181039/appfollow?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/181039/appfollow) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados