--- description: ¿Qué piensan los usuarios de Mitratech TAP Workflow Automation? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mitratech TAP Workflow Automation gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mitratech TAP Workflow Automation - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de procesos](/directory/30010/business-process-management/software) > [Mitratech TAP Workflow Automation](/software/179049/thinksmart-automation-platform) # Mitratech TAP Workflow Automation Canonical: https://www.capterra.do/software/179049/thinksmart-automation-platform Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/179049/thinksmart-automation-platform?page=2) > Plataforma de automatización de flujos de trabajo que automatiza procesos comerciales clave. Solución completa e integral que permite procesos estándar y cumplimiento. > > Veredicto: 14 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Mitratech TAP Workflow Automation? La plataforma de ThinkSmart ofrece soluciones para una gran cantidad de organizaciones, empresas y departamentos. Al combinar la automatización del negocio y la gestión de documentos, ThinkSmart llega a todas las entidades. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 14 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Mitratech - **Ubicación**: Austin, EE. UU. - **Constitución**: 1998 ## Contexto comercial - **Precio de partida**: US$4,500.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Emiratos Árabes Unidos, Estados Unidos, Francia, India, Italia, Japón, México, Nueva Zelanda, Reino Unido, Singapur ## Funcionalidades - Arrastrar y soltar - Automatización de procesos empresariales - Autorizaciones basadas en roles - Búsqueda/filtro - Configuración de flujos de trabajo - Control de procesos de aprobación - Controles o permisos de acceso - Creación de informes/análisis - Diseño y modelado del proceso - Editor gráfico del flujo de trabajo - Gestión de documentos - Gestión de flujos de trabajo - Gestión de formularios - Gestión de tareas - Herramientas de colaboración - Seguimiento de la conformidad - Sin código - Third-Party Integrations ## Integraciones (en total: 6) - Box - Docusign - Google Docs - Microsoft SharePoint - Microsoft Teams - Salesforce Sales Cloud ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Software de gestión de procesos](https://www.capterra.do/directory/30010/business-process-management/software) ## Categorías relacionadas - [Software de gestión de procesos](https://www.capterra.do/directory/30010/business-process-management/software) - [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.do/directory/30091/workflow-management/software) ## Alternativas 1. [Zapier](https://www.capterra.do/software/130182/zapier) — 4.7/5 (3043 reviews) 2. [Visio](https://www.capterra.do/software/201133/visio) — 4.5/5 (3279 reviews) 3. [Lucidchart](https://www.capterra.do/software/146136/lucidchart) — 4.5/5 (2247 reviews) 4. [Asana](https://www.capterra.do/software/120550/asana-pm) — 4.5/5 (13547 reviews) 5. [Albato](https://www.capterra.do/software/1011434/albato) — 4.8/5 (403 reviews) ## Opiniones ### "It's a Lifesaver and a Game Changer" — 5.0/5 > **Andrew** | *27 de diciembre de 2023* | Veterinaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's a user friendly and easily accessible tool. We've automated a dozen processes or intake solutions we had previously leaned on email and other less visible and non-reportable paths. Saved thousands of hours of chasing and low-value-added work over the years. Also the best support structure of any tool we use - we point to other vendors and say "be like TAP". > > **Puntos en contra**: TAP can do SO much that it takes time to build up that skill, and they continue to innovate so you have some reliance on their support for a time. ----- ### "User Friendly" — 4.0/5 > **Poojitha** | *3 de enero de 2024* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I appreciate the user-friendly nature of this tool, making it easy and straightforward to use. Additionally, the speed at which workflows can be developed surpasses that of numerous other workflow management tools. Learning to use the tool is a quick process, enabling users to start working with it in no time. > > **Puntos en contra**: Creating intricate workflows with complex logic in TAP proves challenging for me, as the conditional logics are constructed using formulas, demanding additional effort in both code composition and maintenance. The deployment process is carried out manually, and implementing a feasible rollback feature for specific changes is not currently viable. ----- ### "Tata Communications Review" — 4.0/5 > **Karthikeyan** | *3 de enero de 2024* | Telecomunicaciones | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: We can build the workflow without coding and easy to deploy > > **Puntos en contra**: Unable to reassign the request to Anonymous users. Real-Time TAT report is not available. Changes to the workflow are not impacting the inflight requests. Super admin is not able to edit all the fields. ----- ### "You're losing time & money if you aren't using this tool" — 5.0/5 > **Emily** | *16 de junio de 2016* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips \& tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level. > > **Puntos en contra**: I honestly can't think of something I don't like about the software. > > I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process each step of the way. The best part - you can configure each workflow yourself\! You don't need IT involvement, you don't need to know how to code, you just need to know your process and you're ready to go. As for the company ThinkSmart, they are the most wonderful group of people I've worked with. They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way. ----- ### "TAP Block, Inc." — 5.0/5 > **Ita-livi** | *3 de enero de 2024* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that it is a no-code system where you can learn to create workflows without having a person who need to code for you. It is self service and there are experienced consultants to help. > > **Puntos en contra**: One feature that TAP lacks is the ability to relaunch external requests when a vendor contact leaves and we need to have another person on the vendor side complete the required questionnaires. This is a huge part of the functionality we are look for TAP to be able to change and automate. > > Overall experience with TAP is a positive one, our account rep and the consultant who helps us when we are configuring the tool have been really great to work with. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/179049/thinksmart-automation-platform?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/179049/thinksmart-automation-platform) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados