---
description: ¿Qué piensan los usuarios de ChatFood? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ChatFood gracias a Capterra República Dominicana.
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title: ChatFood - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de entrega de alimentos](/directory/30861/food-delivery/software) > [ChatFood](/software/178786/chatfood)

# ChatFood

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> Sistema de pedidos online para restaurantes que trabajan con aplicaciones de mensajería. Disponible en Messenger, WhatsApp, Instagram y web.
> 
> Veredicto: 35 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 35 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funcionalidades | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ChatFood

## Contexto comercial

- **Precio de partida**: US$80.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: español, inglés, italiano, portugués, turco, árabe
- **Países disponibles**: Alemania, Andorra, Arabia Saudita, Argentina, Australia, Austria, Baréin, Bolivia, Brasil, Bélgica, Canadá, Catar, Chequia, Chile, Colombia, Costa Rica, Croacia, Cuba, Dinamarca, Ecuador y 46 más

## Funcionalidades

- Acceso móvil
- CRM
- Creación de informes/análisis
- Enrutamiento
- Facturación
- Gestión de expediciones
- Gestión de pedidos
- Gestión de promociones
- Gestión de recompensas
- Kitchen/Menu Management
- Pagos en persona
- Procesamiento de tarjetas de débito/crédito
- Programa de fidelización
- Promoción social
- Seguimiento de actividades de clientes
- Seguimiento de entrega
- Seguimiento de la participación
- Tarjetas de fidelidad

## Integraciones (en total: 1)

- Checkout.com

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Chat

## Categoría

- [Software de entrega de alimentos](https://www.capterra.do/directory/30861/food-delivery/software)

## Categorías relacionadas

- [Software de entrega de alimentos](https://www.capterra.do/directory/30861/food-delivery/software)
- [Software de fidelización de clientes](https://www.capterra.do/directory/10031/customer-loyalty/software)
- [Procesadores de pago](https://www.capterra.do/directory/30232/payment-processing/software)

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3. [Stripe](https://www.capterra.do/software/123889/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.capterra.do/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)
5. [Square Point of Sale](https://www.capterra.do/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)

## Opiniones

### "Chatfood is our main business tool to engage directly with our customers" — 5.0/5

> **Nabeeh** | *4 de septiembre de 2021* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It solves the problem of how to create a digital menu quickly, efficiently and effectively. Unbelievably intuitive user interface and can easily be deployed on matter of days without relying on anyone outside of your organization.
> 
> **Puntos en contra**: Very little cons so far. Chatfood does what it says it will do very well. Looking forward for more features to allow more effective order tracking.
> 
> My experience has been very positive and I consider both chatfood as a platform and a team as a strategic partner and crucial success factor in my business.

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### "Highly Recommend" — 5.0/5

> **Bassem** | *10 de noviembre de 2019* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Adaptability; since inception we’ve watched this platform continue to adapt with the market trend and lead the space in reliability.
> 
> **Puntos en contra**: It would be great if the ChatFood platform could be adopted by more companies allowing further integration to streamline.
> 
> ChatFood has been a pleasure to work with, I wish I would have started with them earlier. Unfortunately I worked with many others in the market before I found them but thankfully since we started working together our Companies sales have grown due to our mutual attentiveness to Customer experience.

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### "Chefs Play" — 3.0/5

> **Sugandha** | *26 de octubre de 2020* | Restaurantes | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Easy to use
Marketing tools
..............................
> 
> **Puntos en contra**: Customer can not edit the personal details once filled.

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### "Great interface that increases your sales and profits\!" — 5.0/5

> **Tamer** | *7 de noviembre de 2019* | Restaurantes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: ChatFood is very easy to use and has helped Pinza to conver customers to order through Instagram. Our online orders have increased due to the new loyalty program and 20% discount for first time customers. The entire ordering experience is very simple and customer enjoy the experience and keep on coming back.
> 
> **Puntos en contra**: Nothing that comes to mind, but the team behind ChatFood are great when it comes to innovation and always looking for ways to improve. They have introduced amazing new features since they launched.
> 
> We have minimized the commission and enhanced the customer online ordering experience. The fact that we can get customers to order directly through Instagram is a win win scenario for any restaurant.

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### "Freedom from Aggregators" — 5.0/5

> **Chadi** | *23 de marzo de 2023* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Chatfood is with us from the first start of our business. 4 years ago and through good or bad time the team was amazing helping us build up the best restaurant in UAE.
> 
> **Puntos en contra**: Nothing the client service is wonderful the team also. We have absolutely nothing that we didn’t like
> 
> The best. As I said. Any new challenges or requirement was attended without delay.

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## Enlaces

- [Ver en Capterra](https://www.capterra.do/software/178786/chatfood)

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