---
description: ¿Qué piensan los usuarios de Okendo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Okendo gracias a Capterra República Dominicana.
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title: Okendo - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para gestión de reseñas](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

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> Hace posible que los comerciantes minoristas capturen y muestren valoraciones, opiniones, perfiles, fotos, videos, preguntas, respuestas y comentarios de los clientes.
> 
> Veredicto: 239 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Okendo?

Comercios minoristas de alto crecimiento en Shopify.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 239 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funcionalidades | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Okendo
- **Constitución**: 2016

## Contexto comercial

- **Precio de partida**: US$19.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop)
- **Idiomas admitidos**: alemán, checo, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, finés, francés, griego, húngaro, indonesio, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, rumano, ruso, sueco, tailandés, turco, ucraniano, vietnamita
- **Países disponibles**: Alemania, Australia, Canadá, Dinamarca, España, Estados Unidos, Finlandia, Francia, Irlanda, Nueva Zelanda, Reino Unido, Suecia

## Funcionalidades

- Análisis de sentimientos
- Compartir en redes sociales
- Creación de informes y estadísticas
- Gestión de campañas
- Gestión de los comentarios negativos
- Gestión de recompensas
- Gestión de respuestas
- Importación y exportación de datos
- Integración de redes sociales
- Marketing multicanal
- Métricas de rendimiento
- Notificación de reseña de usuario
- Panel de comunicaciones
- Programa de fidelización
- Seguimiento de recomendaciones
- Solicitud de reseña de usuario
- Supervisión de reseñas
- Third-Party Integrations

## Integraciones (en total: 38)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

… y 23 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para gestión de reseñas](https://www.capterra.do/directory/31024/review-management/software)

## Categorías relacionadas

- [Software para gestión de reseñas](https://www.capterra.do/directory/31024/review-management/software)
- [Software de fidelización de clientes](https://www.capterra.do/directory/10031/customer-loyalty/software)
- [Software para referidos](https://www.capterra.do/directory/30681/referral/software)
- [Software para encuestas](https://www.capterra.do/directory/30092/survey/software)
- [Software de promoción de clientes](https://www.capterra.do/directory/31435/customer-advocacy/software)

## Alternativas

1. [Trustpilot](https://www.capterra.do/software/169618/trustpilot) — 4.5/5 (1207 reviews)
2. [Birdeye](https://www.capterra.do/software/152997/birdeye) — 4.7/5 (707 reviews)
3. [ReputationStacker](https://www.capterra.do/software/160682/reputationstacker) — 4.9/5 (59 reviews)
4. [Yotpo](https://www.capterra.do/software/144389/yotpo) — 4.5/5 (377 reviews)
5. [NiceJob](https://www.capterra.do/software/142037/nicejob) — 4.9/5 (203 reviews)

## Opiniones

### "Our Okendo experience" — 5.0/5

> **mikhail van spencer** | *31 de julio de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: overall platform and ease of integration to our tech stack with shopify and other external review partners for retailers like bazaarvoice is streamlined. The up to date technologies and evolution of platform is top notch and helpful to gain more trust on your brand and products.
> 
> **Puntos en contra**: I dont see any of it yet, we are happy at what we have and paid for. Hopefully there is other integration that would be involved in future with other big providers like skio or other.
> 
> Very good. Superb. Our merchant account manager \[sensitive content hidden\]
 is on top of things and proactive in making sure that we have best in class experience and utilizing knowledge

-----

### "Seamless Integration, Top-Tier Support, and Real Business Growth with Okendo" — 5.0/5

> **Thomas** | *25 de agosto de 2026* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The user interface is very easy to use and straight forward. Okendo also has a lot of features we were looking for, all built into a single platform. More importantly, our CSM has assisted us with creating a great customer experience as well as growing our business.
> 
> **Puntos en contra**: Costs can add up quickly depending on what you are looking for, however, we have had a positive experience with the enhancements we paid for.
> 
> Overall, Okendo has been a pleasure to work with. Our CSM is great, the features available are exactly what we are looking for, and we hope the product only gets better.

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### "Feedback" — 3.0/5

> **Asha** | *29 de diciembre de 2022* | Comercio minorista | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Ease of use - simple to navigate and integrates with other systems well
> 
> **Puntos en contra**: price increase for what we actually use it for.

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### "Excellent customer support" — 5.0/5

> **Manda** | *27 de agosto de 2026* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Their support team is incredibly helpful\! \[sensitive content hidden\] has been an awesome partner to help us get the most out of the platform and features.
> 
> **Puntos en contra**: No complaints. Everything has been easy to use so far and we're enjoying all of the features to support segmentation.

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### "Insightful, customizable, and backed by a great team." — 5.0/5

> **Cami** | *30 de junio de 2026* | Ropa y moda | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Beyond the product itself, \[sensitive content hidden\]
 and his team have been receptive to our customization requests and worked with us to tailor the experience to fit our brand and our users' needs.
> 
> **Puntos en contra**: I would like to have been able to customize alignment \& spacing out of the box. As well as button placements and minor UI things.
> 
> Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team.

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## Enlaces

- [Ver en Capterra](https://www.capterra.do/software/176189/okendo)

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