--- description: ¿Qué piensan los usuarios de Case Status? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Case Status gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Case Status - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de portal del empleado](/directory/14/portal/software) > [Case Status](/software/175690/case-status) # Case Status Canonical: https://www.capterra.do/software/175690/case-status Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/175690/case-status?page=2) > Plataforma de participación del cliente que ayuda a los abogados a atender a más clientes en menos tiempo. > > Veredicto: 13 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Case Status? Especialmente útil para abogados que facturan gastos imprevistos. Desde profesionales independientes hasta grandes bufetes de abogados. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 13 Opiniones | | Facilidad de uso | 4.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Case Status - **Constitución**: 2018 ## Contexto comercial - **Precio de partida**: US$699.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Canadá, Estados Unidos, Islas Vírgenes de EE. UU., Reino Unido ## Funcionalidades - Análisis de sentimientos - Análisis visual - Automated Text Generation - Autonomous Task Execution - Búsqueda/filtro - Comunicación multicanal - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de marca personalizable - Cross-system Integration - Data Protection - Encuesta móvil - Estructura de encuesta CSAT - Estructura de encuesta NPS - Estudios de pulso - Formularios personalizables - Gestión de calendarios - Gestión de clientes - Gestión de documentos - Gestión de flujos de trabajo - Gestión de formularios - Gestión de la comunicación - Gestión de la experiencia del cliente - Gestión de los comentarios negativos - Gestión de modelos - Gestión de tareas - Herramientas de colaboración - Historial de cliente - Legal Analytics and Insight - Mensajería SMS - Modelos personalizables - Natural Language Interface - Notas de caso - Personalización - Portal de clientes - Procesamiento de lenguaje natural - Segmentación - Segmentación de clientes - Seguimiento de interacciones - Seguimiento de la participación - Supervisión de quejas - Text Summarization - Third-Party Integrations - Uso compartido de archivos - Workflow Automation ## Integraciones (en total: 12) - 8am CasePeer - 8am MyCase - Clio - CoCounselor - Filevine - Litify - MerusCase - Neos - NuLaw - SmartAdvocate - Smokeball - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de portal del empleado](https://www.capterra.do/directory/14/portal/software) ## Categorías relacionadas - [Software de portal del empleado](https://www.capterra.do/directory/14/portal/software) - [AI Legal Assistant](https://www.capterra.do/directory/34762/ai-legal-assistant/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.do/directory/31002/customer-communications-management/software) - [Software de administración de procedimientos jurídicos](https://www.capterra.do/directory/20040/legal-case-management/software) - [Herramientas para medir la satisfacción del cliente](https://www.capterra.do/directory/30541/customer-satisfaction/software) ## Alternativas 1. [LEAP](https://www.capterra.do/software/147413/leap) — 4.3/5 (546 reviews) 2. [Neos](https://www.capterra.do/software/58931/neos) — 4.3/5 (204 reviews) 3. [8am CasePeer](https://www.capterra.do/software/156217/casepeer) — 4.8/5 (217 reviews) 4. [8am MyCase](https://www.capterra.do/software/115613/mycase) — 4.6/5 (807 reviews) 5. [Clio](https://www.capterra.do/software/105428/clio) — 4.7/5 (1742 reviews) ## Opiniones ### "Best Legal Client Communication Software Ever\!" — 5.0/5 > **Ida** | *19 de agosto de 2024* | Servicios jurídicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Everything, the software is GREAT\! Our firm and clients love this platform because of how great the line of communication is between us. > > **Puntos en contra**: There is nothing negative I can say about Case status. Any issues we had, Case Status would take our feedback and help us whenever we needed their support. > > We love Case Status and everyone there\! The team is awesome and very helpful, the software is VERY user-friendly. The best part is the mobile app, we definitely enjoy it. ----- ### "UPDATE HERO" — 5.0/5 > **ALISIA** | *23 de mayo de 2025* | Servicios jurídicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: How much client calls they saved us from for immigration by keeping the status and work flow up to date. > > **Puntos en contra**: There was nothing to dislike about Case Status, they are for the user and our clients. You are able to make it how you need. > > Flexible - they can adjust to what your firm and client needs. It works excellent in all phases of the case life. ----- ### "Easy to Navigate & User-Friendly" — 4.0/5 > **Syretha** | *22 de enero de 2026* | Servicios jurídicos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of use and ease of navigation is most appealing about Case Status. Visually, the dashboard is very clear and uncluttered. Also, the ease of communicating and tracking communication with our clients, is very helpful. > > **Puntos en contra**: It's pricey and we experience occasional glitches. Additionally, I really wish Case Status integrated with our primary case management software CARET Legal. > > Generally, I appreciate the ease with which I can move around throughout the software. The onboarding experience was very informative and I truly felt well supported. Case Status has definitely improved communication with our clients. ----- ### "Increase Client Satisfaction" — 5.0/5 > **Kaylen** | *18 de abril de 2023* | Práctica de la abogacía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Intuitive interface - hardly needs any training for staff or clientsIncredible service - our account rep got back to us faster than I could send a messageImplements features - most impressed I've ever been with a software company's ability to deliver feature requests or improve product quickly and efficiently; many fixes came within weeks (they roll out new fixes every two weeks) than at other companies would have taken months or years to be heard/implementedIncreases client satisfaction - decreases staff time on phone while increasing clients feeling they have access to their teamIncreases response time - clients respond faster via text than email if we are waiting on a document or signatureMass messages - able to get out a quick text or video update to your whole case load at onceAutomations - can pre-schedule regular check-ins to client Case expectations - shows which stage of the case they're in and what to expect there so more transparent and clear the road that lies ahead and how long it might takeText messages - clients can communicate via a text thread even if they don't log into the app > > **Puntos en contra**: Client expectations - some clients expect immediate responses when texting, where as only 24 hour responses when emailingClient avenues - some clients who are antsy for a response will start contacting us via the app AND email AND phone, increasing instead of decreasing the amount of contact; but case managers can work to reign that in and better set expectations > > I highly recommend Case Status. At a time of high volume, we were looking for a way to keep clients apprised of their case and feeling in touch without increasing the amount of staff time it would take to keep them updated. We found and implemented Case Status right after the pandemic, and have never looked back. The number one complaint at law firms is "I can never get in touch with my..." but with how quickly our staff can just shoot a quick response or update back in Case Status instead of getting caught up in a phone call, our firm's average response time to clients is not the goal 24 hours... it's only 7.2 hours\! ----- ### "Quick, easy and efficient\!" — 5.0/5 > **Amy** | *30 de mayo de 2024* | Práctica de la abogacía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The implementation process was seamless. As someone who has done multiple implementations into our CMS we had no issues. Our clients love the app and it significantly improved our client contact relations with more prompt responses. > > **Puntos en contra**: Honestly, the only real "con" if you could say, is that they currently do not use it on their own customers. Setting that up would allow their customers to have a better glimpse as to what their clients will experience. However, they are always improving and adding new features to their system. > > Stress free - which is very hard to accomplish when it comes to implementing new changes and new methods of working. They entire team there is amazing to work with and always helping. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/175690/case-status?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/175690/case-status) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Datos estructurados