--- description: ¿Qué piensan los usuarios de Grasshopper? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Grasshopper gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Grasshopper - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/30084/telephony/software) > [Grasshopper](/software/175002/grasshopper) # Grasshopper Canonical: https://www.capterra.do/software/175002/grasshopper Página: 1 de 16\ Siguiente: [Página siguiente](https://www.capterra.do/software/175002/grasshopper?page=2) > Obtén el número de teléfono perfecto para tu pequeña empresa y convierte el mundo en tu oficina con Grasshopper, el sistema telefónico virtual. > > Veredicto: 360 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Grasshopper? Creado para pequeñas empresas, el sistema telefónico virtual de Grasshopper satisface eficazmente las necesidades de autónomos y dueños de pequeñas empresas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 360 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: GoTo - **Ubicación**: Orem, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio de partida**: US$14.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Automated Attendant - Colaboración entre varios usuarios - Comunicación multicanal - Creación de informes/análisis - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento de llamadas - Extensiones virtuales - Gestión de centros de atención telefónica - Gestión de contactos - Grabación de llamadas - Grupos de llamada - IVR - Mensaje de voz - Mensajería SMS - PBX - Registro de llamadas - Supervisión de llamadas - VoIP ## Integraciones (en total: 2) - Google Voice - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Soluciones de telefonía](https://www.capterra.do/directory/30084/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.capterra.do/directory/30084/telephony/software) - [Software para VoIP](https://www.capterra.do/directory/30940/voip/software) - [Soluciones para comunicaciones unificadas](https://www.capterra.do/directory/31035/unified-communications/software) - [Software para sistemas telefónicos](https://www.capterra.do/directory/31101/business-phone-systems/software) - [Software PBX en la nube](https://www.capterra.do/directory/31102/cloud-pbx/software) ## Alternativas 1. [Ringover](https://www.capterra.do/software/169627/ringover) — 4.7/5 (890 reviews) 2. [Nextiva](https://www.capterra.do/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [RingEX](https://www.capterra.do/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 4. [3CX](https://www.capterra.do/software/158704/3cx) — 4.4/5 (468 reviews) 5. [Ooma Office](https://www.capterra.do/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Opiniones ### "La peor aplicación" — 1.0/5 > **Francisco** | *23 de mayo de 2026* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: El peor servicio no merece ni una estrella atención al cliente fatal, uso indebido de tus datos, > > **Puntos en contra**: Atención al cliente y soporte de lo peor, el peor trato pagar por algo que no puedes usar > > Te cobran inmediato pero no me sirve la línea pagas por algo que no te deja descargar. No caigan en esta estafa ----- ### "Grasshopper is an Amazing Tool for Entrepreneurs" — 4.0/5 > **Alexandra** | *25 de noviembre de 2015* | Diseño > > **Puntos a favor**: Grasshopper gets it done right. It's incredibly affordable for letting your business have a professional line without breaking the bank and there's never a call quality issue. You can also choose a vanity number which is a huge bonus (100% of my recommendations to others for Grasshopper get a vanity number.) Biggest perks include: \*No per user cost - only pay for what you use, or buy a larger plan if you talk a lot \*Create a ton of extensions \*Mobile App is really helpful - you can dial out using your vanity number \*Voicemails delivered to your inbox or listed to them over the mobile app \*Call screening (personal favorite, so I can truly decide if I want to take that call or not\!) \*Time Zone setup for users that are maybe on a different coast then you (we use this currently) > > **Puntos en contra**: Lack of integration with CRM. Other CRM tools often an auto dialer that allows you to associate calls with leads and so forth, and I think this would add a lot of value if it were added. Also, no local vanity numbers. Wish regulatory fees were a bit lower but can't do too much about that. Lastly, not really a con, but when you sign up, you need to call and ask them to upgrade you to the advanced user interface. There is no extra cost, but this is the you really need to make your life easier. > > We've been using Grasshopper since 2013 and it's been a wonderful tool. You know your software is great when you don't actually spend any time thinking about it and it just works. Support is amazing, but I hardly ever have to use it because we never have any problems. We just opened up our third Grasshopper account for our consulting firm, and other manufacturing company. Our favorite things about Grasshopper is that there are only the flat costs, instead of per user costs. Our business works with many independent professionals, ( ie our dedicated IT person is also a small business owner) and we needed to be able to give people their own extensions so our customers could reach out to them directly, but still under the umbrella and safety of our business. Grasshopper makes it really easy to do that, keeping us professional and our customers satisfied. I would hate to have to pay for 13 extensions, when I really only need 7 users, but with other systems, for every email you add on, you have to pay for that user. You also only pay for what you use or your plan, so you don't have to break the bank. We don't take an excess amount of calls to our office, mostly email, so you only have to spend a little, you really get a lot. You can pay by the minute (which we choose to do based on our fluctuating call patterns) or you can buy a bulk minute plan, which is incredibly competitive in price. The call quality is absolutely amazing, because Grasshopper runs over traditional phone lines and not VOIP. This allows you as a business owner to run a cloud based system, but get all the benefits of landline quality. If you're a business of 1 and want to sound more professional, Grasshopper is the best way to do it. You can set up multiple extensions (press 1 for sales, 2 for support) even if they all forward to the same place. It's also perfect if you're like our business, where you require not a lot of talk time, but several departments and extensions to be able to suit your customer needs because of contractors on your team. I definitely recommend this to anyone who has large contractor teams that work on several projects together regularly and need to delegate some responsibility. Whether you're a solopreneur, a small business, or even a large business, Grasshopper allows you to take your business anywhere, any time, without problems. It's easy, affordable, and get's the job done well. ----- ### "Stops robocalls but needs more than one extension." — 4.0/5 > **Daniel** | *5 de noviembre de 2025* | Construcción | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Most of the spam I got from the website phone number just gives up. 95% is not even local. They just hang up as it's a robocall. > > **Puntos en contra**: I wish the basic service had more than one extension. Then the juice would be worth the squeeze. Yu know? > > Fairly good. I wish that I had gotten more than one extension for the money. This essay has too many word requirements. ----- ### "GRASSHOPPER had FCC Anti Spam requirements that cost too much time\!" — 2.0/5 > **NOAH** | *5 de julio de 2025* | Construcción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: That I was able to text and that I was able to get extensions dialed for different employees along with visual voicemail > > **Puntos en contra**: That I was not able to text due to Federal Communications Commission who had a ton of red tape for anti-spam requirements for 7 digit phone numbers, it took us months to modify our website and regain texting capabilities. > > It cost us so much to comply with the new requirements that the FCC had and the unclear instructions that it basically had more costs to it than benefits in terms of the time that it cost our small business. ----- ### "Good Voice Quality, Features & Good Phone Support" — 5.0/5 > **Vijay** | *14 de febrero de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very Cost Effective \& Superb Voice Quality > > **Puntos en contra**: Missing Chat Support \& Only Available In USA \& Canada > > I have used grashopper for 2 years \& voice quality \& phone support very good having good features like call forwarding, Auto Attendent,Extensions etc. which is essential for any good business softphone ----- Página: 1 de 16\ Siguiente: [Página siguiente](https://www.capterra.do/software/175002/grasshopper?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/175002/grasshopper) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados