---
description: ¿Qué piensan los usuarios de Telnyx Suite? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Telnyx Suite gracias a Capterra República Dominicana.
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title: Telnyx Suite - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Telnyx Suite](/software/173804/telnyx)

# Telnyx Suite

Canonical: https://www.capterra.do/software/173804/telnyx

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> Telnyx ofrece servicios de voz, mensajería e IP para aplicaciones y compañías de comunicaciones de última generación.
> 
> Veredicto: 196 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Telnyx Suite?

Telnyx se creó para adaptar las comunicaciones en tiempo real. Los servicios elásticos y los precios a la carta permiten comunicaciones rentables de cualquier volumen, desde una sola oficina hasta aplicaciones globales.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 196 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Telnyx
- **Constitución**: 2009

## Contexto comercial

- **Precio de partida**: US$1.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Albania, Alemania, Andorra, Australia, Austria, Bielorrusia, Bosnia y Herzegovina, Brasil, Bulgaria, Bélgica, Canadá, Chequia, China, Chipre, Ciudad del Vaticano, Croacia, Dinamarca, Eslovaquia, Eslovenia, España y 41 más

## Funcionalidades

- Alertas y notificaciones
- Audio/Video Conferencing
- Chat y mensajería
- Colaboración entre varios usuarios
- Comunicación multicanal
- Conexiones SIP
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Enrutamiento automatizado
- Enrutamiento de llamadas
- Gestión de centros de atención telefónica
- Gestión de la comunicación
- Grabación de llamadas
- IVR
- Identificador de llamadas
- Seguimiento de llamadas
- Supervisión
- VoIP

## Integraciones (en total: 12)

- 3CX
- Asterisk
- Grandstream Wave
- HoduCC
- HoduPBX
- Linphone
- Third Lane
- UltraSMSScript
- VICIdial
- Vodia PBX
- Zoiper
- zenphi

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para VoIP](https://www.capterra.do/directory/30940/voip/software)

## Categorías relacionadas

- [Software para VoIP](https://www.capterra.do/directory/30940/voip/software)
- [Soluciones de comunicación basadas en la nube](https://www.capterra.do/directory/31362/cloud-communication-platform/software)
- [Sistemas de autentificación de usuario](https://www.capterra.do/directory/31218/authentication/software)
- [Software para envío de SMS](https://www.capterra.do/directory/30842/sms-marketing/software)
- [Plataformas IoT](https://www.capterra.do/directory/31016/iot/software)

## Alternativas

1. [VoIP.ms](https://www.capterra.do/software/203084/voip-ms) — 4.8/5 (698 reviews)
2. [Microsoft Teams](https://www.capterra.do/software/168668/microsoft-teams) — 4.5/5 (11130 reviews)
3. [Nextiva](https://www.capterra.do/software/175788/nextiva) — 4.6/5 (919 reviews)
4. [Zoom Workplace](https://www.capterra.do/software/144037/zoom-video-conferencing) — 4.6/5 (14661 reviews)
5. [Ringover](https://www.capterra.do/software/169627/ringover) — 4.7/5 (884 reviews)

## Opiniones

### "good experience whit telnyx" — 5.0/5

> **Andres** | *31 de agosto de 2025* | Telecomunicaciones | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: En genral es buena plataforma para uso de telefonia ip, estoy en un curso y me gusto la simplicidad de uso.
> 
> **Puntos en contra**: Es una muy buena opción para trabajar con telefonía IP. Estoy tomando un curso y me ha gustado mucho lo intuitiva y fácil que es de usar.
> 
> La experiencia con la plataforma ha sido muy buena y rápida. Estoy tomando un curso y me sorprendió lo fácil que es de usar para temas de telefonía IP.

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### "Telnyx the best option around" — 5.0/5

> **Jason** | *5 de noviembre de 2025* | Software informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I really appreciate that Telnyx offers 24/7 customer support with quick and helpful responses. Their support team is knowledgeable, professional, and always ready to assist whenever I encounter an issue. The platform is also quite reliable, with clear documentation and stable APIs that make integration easier.
> 
> **Puntos en contra**: The approval process for certain features can take longer than expected, especially when verifying new services or account levels. It sometimes slows down project timelines because you have to wait for manual reviews or compliance checks before you can access specific tools or numbers.
> 
> Overall, my experience with Telnyx Suite has been very positive. The platform is powerful, flexible, and well-suited for developers building communication products. Although the approval process can be a bit slow at times, the reliability and quality of service make up for it. I plan to continue using Telnyx for future projects.

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### "Reliable and secure platform with an easy-to-use interface" — 5.0/5

> **William** | *10 de septiembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The platform is very intuitive and easy to use. After verification, setting up numbers and configuring call forwarding was straightforward. I also value the security and compliance measures, which make the service very reliable for business use.
> 
> **Puntos en contra**: The verification process required some extra steps at the beginning, but in the end it proved to be a positive aspect, since it shows that Telnyx takes security and compliance seriously.
> 
> My overall experience with Telnyx Suite has been excellent. The service is stable, the interface is user-friendly, and support was responsive when needed. It gave us a secure and professional way to manage business communications and integrate with WhatsApp for patient confirmations.

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### "Great support, intuitive management, cost-effective" — 5.0/5

> **Srdjan** | *21 de octubre de 2025* | Internet | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I’ve been using Telnyx CPaaS for quite a while, and what I like the most is how intuitive and reliable the platform is. The dashboard is clean, easy to navigate, and makes managing numbers, calls, and messages simple. The support team is outstanding, they always respond quickly and provide clear, helpful answers. The setup and integration process were smooth, and everything just works as expected.
> 
> **Puntos en contra**: There’s honestly not much to dislike. Occasionally, documentation could go a bit deeper for some advanced features, but the support team makes up for it by providing quick and precise help whenever needed.
> 
> I’ve been using Telnyx services for quite a long time, and I’m extremely satisfied. The support team is excellent. I always receive quick and accurate responses to my inquiries, which is rare these days. The management platform is very intuitive, well-designed, and easy to use, even for more complex needs. Everything works reliably and smoothly, and the overall experience has been outstanding from the start. I highly recommend Telnyx to anyone looking for a professional solution with great support and a user-friendly platform.

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### "Powerful platform, but unresolved audio reliability issues" — 2.0/5

> **Rafael** | *1 de agosto de 2026* | Servicios | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: Telnyx offers competitive pricing, flexible APIs, detailed configuration options, and support for WebRTC, SIP trunking, call control, recordings,&#10;  and diagnostics in one platform. The portal provides substantial control over call routing and media settings.
> 
> **Puntos en contra**: Audio reliability was the main problem. I experienced one-way audio, calls that remained stuck before dialing, and robotic or severely degraded&#10;  outbound audio. The same problem appeared with two independent sources—Chrome WebRTC and an ElevenLabs SIP trunk—when calls reached the mobile&#10;  network.&#10;&#10;  Troubleshooting required significant time and many configuration changes. Some support responses did not match the actual integration; for&#10;  example, I received advice about bidirectional WebSocket media streaming even though my setup used a direct SIP trunk. I needed a clear analysis&#10;  of the negotiated codecs, transcoding, packet loss, jitter, and PSTN termination route, but did not receive a timely root-cause resolution.
> 
> The product is powerful and reasonably priced, but my production experience was undermined by inconsistent call behavior and poor audio quality. I&#10;  invested substantial time testing WebRTC, SIP trunking, G711U, G722, noise suppression, jitter buffering, and different media configurations.&#10;  Although some calls worked, the reliability was not consistent enough for customer-facing use.&#10;&#10;  Support eventually escalated the issue, but much of the initial guidance was generic or related to a different technical architecture. For voice&#10;  services, reliable two-way audio and precise troubleshooting are essential. Because the audio issue remained unresolved, I canceled Telnyx and&#10;  decided to migrate to Twilio.

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## Enlaces

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