---
description: ¿Qué piensan los usuarios de Shape? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Shape gracias a Capterra República Dominicana.
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title: Shape - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para despachos de abogados](/directory/20038/law-practice-management/software) > [Shape](/software/173673/setshape)

# Shape

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> Este CRM es muy flexible y puedes probarlo gratis durante 14 días.
> 
> Veredicto: 44 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Shape?

Clientes que necesitan una solución de automatización inteligente y fácil de usar. Con cada plan de Shape, obtienes acceso a un paquete de características, integraciones y asistencia de alto nivel para ayudarte a lograr más.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 44 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Shape Software
- **Ubicación**: Irvine, EE. UU.
- **Constitución**: 2007

## Contexto comercial

- **Precio de partida**: US$119.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funcionalidades

- Alertas y notificaciones
- Base de datos de clientes
- Base de datos de propiedades
- Búsqueda de texto completo
- Búsqueda/filtro
- CRM
- Calendario online
- Captura de clientes potenciales
- Catalog Management
- Chat en vivo
- Contabilidad
- Contactos compartidos
- Creación de informes/análisis
- Facturación
- Gestión de admisiones
- Gestión de aplicaciones
- Gestión de calendarios
- Gestión de candidatos
- Gestión de carteras
- Gestión de centros de atención telefónica
- Gestión de clientes
- Gestión de clientes potenciales
- Gestión de comisiones
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de flujos de trabajo
- Gestión de formularios
- Gestión de la comunicación
- Gestión de la conformidad
- Gestión de prestatarios
- Gestión de programas de estudios
- Gestión de tareas
- Gestión del conocimiento
- Gestión del pipeline de ventas
- Gestión financiera
- Herramientas de colaboración
- Historial de cliente
- Métricas de rendimiento
- Pagos en línea
- Para gestores de propiedades inmobiliarias
- Portal de autoservicio
- Portal de clientes
- Portal de estudiantes
- Portal de padres y estudiantes
- Programación de citas
- Registro de auditoría
- Seguimiento de gastos
- Seguimiento de interacciones
- Seguimiento de la asistencia
- Software para gestión de propiedades comerciales

… y 39 características más

## Integraciones (en total: 9)

- BombBomb
- Clio
- Filevine
- Google Workspace
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- Stripe
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para despachos de abogados](https://www.capterra.do/directory/20038/law-practice-management/software)

## Categorías relacionadas

- [Software para despachos de abogados](https://www.capterra.do/directory/20038/law-practice-management/software)
- [Software para prestamistas](https://www.capterra.do/directory/20011/loan-origination/software)
- [Software para préstamos e hipotecas](https://www.capterra.do/directory/30038/mortgage-and-loans/software)
- [Software inmobiliario comercial](https://www.capterra.do/directory/31244/commercial-real-estate/software)
- [Software de administración escolar](https://www.capterra.do/directory/20014/school-administration/software)

## Alternativas

1. [Bigin by Zoho CRM](https://www.capterra.do/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.do/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [HubSpot CRM](https://www.capterra.do/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Zoho CRM](https://www.capterra.do/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Dynamics 365](https://www.capterra.do/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Opiniones

### "Amazing customer support and easy to use" — 5.0/5

> **Usuario verificado** | *28 de abril de 2020* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use. As a result, this software has helped my streamline my work and enable me to have a centralized location for my data.
> 
> **Puntos en contra**: As of this moment, I have no complaints at all. The software is so intuitive everything is easy to learn how to use and if there is a need for assistance, the customer support has always been easy to reach.
> 
> I would rate my overall experience a 10/10, A+, all of the above\!\!

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### "Hands down the best CRM - and I've used many" — 5.0/5

> **Michael** | *22 de febrero de 2023* | Servicios financieros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It has EVERYTHING.  Built in phone, e-mail, texts there's even a calendar solution that's tied to the rest of the system AND project management (we used to have trello but we got rid of it and only use Shape now).  Lead distribution, marketing automation, and contact management way superior to anything I've used before.
> 
> **Puntos en contra**: I don't have any cons to say about Shape.  The system is awesome and the support and service is second to none.  Anytime I have a question or request it's handled that same day - UNHEARD of with any other CRM software solution.
> 
> Great experience.  They seem to constantly be developing and building new features which I love.

-----

### "Absolutely the Worst Customer Support that exists in the industry" — 2.0/5

> **Christopher** | *13 de octubre de 2023* | Banca | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The product has some bells and whistles that we liked but may not be very inclusive after all.
> 
> **Puntos en contra**: Terrible Customer Support. Shape Software from C-level down to \[sensitive content hidden\] in Billing and \[sensitive content hidden\] in sales have demonstrated a complete lack of product knowledge but a very firm grasp on compliance avoidance. They have for the last 3 weeks avoided completing a third party agreement stating they will not sell leads you input into the system. If this seems odd we think so too.
> 
> A Nightmare. Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software.  Caveat Emptor.

-----

### "Amazing CRM of all" — 5.0/5

> **Mery Cris** | *10 de mayo de 2023* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What really sets Shape apart from other productivity tools is its analytics and reporting capabilities. With Shape, you can easily track your progress, identify areas for improvement, and get insights into how you and your team are performing. This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.
> 
> **Puntos en contra**: Nothing to improve. This is already perfect\!
> 
> All of us in the company love this CRM. Very helpful and user-friendly.

-----

### "Extensive CRM/POS Software" — 5.0/5

> **Kyle** | *20 de mayo de 2022* | Servicios financieros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This software is user-friendly and easy to follow.  Shape helps to STAY organized and focused on selling and making money. I love the automated follow up system and details so we don't lose out on any possible opportunities.  This system guides you to stay in front of potential clients, to which we all know proper communication is KEY to acquiring new clients. Highly recommend Shape for any Mortgage Business that doesn't use this CRN.  I have used other CRM/POS software, Shape is second to none. (you will see\!\!\!)
> 
> **Puntos en contra**: The only thing in my brief review and I wouldn't say this is a con because the reward on the backend is significant because Shape is so extensive configuring it to your exact needs requires some input on the business owner.

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