--- description: ¿Qué piensan los usuarios de Unitel Voice? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Unitel Voice gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unitel Voice - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para sistemas telefónicos](/directory/31101/business-phone-systems/software) > [Unitel Voice](/software/172777/unitel-voice) # Unitel Voice Canonical: https://www.capterra.do/software/172777/unitel-voice Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/172777/unitel-voice?page=2) > Sistema de teléfono virtual y servicio de números gratuitos diseñados para ayudar a los empresarios a iniciar, llevar adelante y hacer crecer su negocio. > > Veredicto: 63 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Unitel Voice? UniTel Voice es el sistema de telefonía virtual con precio y diseño para propietarios de pequeñas empresas y startups. Empresarios con cualquier presupuesto pueden dirigir su negocio usando teléfonos celulares y sonar como una compañía de Fortune 500. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 63 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: UniTel Voice - **Constitución**: 2011 ## Contexto comercial - **Precio de partida**: US$9.99 - **Público objetivo**: Trabajador autónomo, 2-10 - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Automated Attendant - Autorizaciones basadas en roles - Conexiones SIP - Conferencias - Creación de informes de llamadas - Desvío de llamadas - Enrutamiento de llamadas - Extensiones virtuales - Gestión de centros de atención telefónica - Gestión de la comunicación - Grabación de llamadas - Grupos de llamada - IVR - Identificador de llamadas - Mensaje de voz - Mensajería SMS - PBX - Panel de actividades - Registro de llamadas - Seguimiento de llamadas - Selección de llamadas ## Opciones de asistencia - Asistencia 24/7 - Chat ## Categoría - [Software para sistemas telefónicos](https://www.capterra.do/directory/31101/business-phone-systems/software) ## Categorías relacionadas - [Software para sistemas telefónicos](https://www.capterra.do/directory/31101/business-phone-systems/software) - [Software PBX en la nube](https://www.capterra.do/directory/31102/cloud-pbx/software) - [Software de softphone](https://www.capterra.do/directory/31029/softphone/software) - [Software para VoIP](https://www.capterra.do/directory/30940/voip/software) - [Soluciones de telefonía](https://www.capterra.do/directory/30084/telephony/software) ## Alternativas 1. [Ringover](https://www.capterra.do/software/169627/ringover) — 4.7/5 (871 reviews) 2. [Nextiva](https://www.capterra.do/software/175788/nextiva) — 4.6/5 (916 reviews) 3. [3CX](https://www.capterra.do/software/158704/3cx) — 4.4/5 (465 reviews) 4. [RingEX](https://www.capterra.do/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [Ooma Office](https://www.capterra.do/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Opiniones ### "Affordable and feature rich\!" — 4.0/5 > **Sven** | *9 de enero de 2026* | Administración educativa | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Affordable Toll Free number that can be used across my entire team. I chose the least expensive and had low expectation, but they were exceeded. > > **Puntos en contra**: It wasn't intuitive at first but with the Guide, Support Setup Call and the videos I was able to get up and running for both voice and fax. > > Very satisfied. I spoke with \[sensitive content hidden\] on my support call and she was fantastic. She helped answer all my remaining questions and got me running at light speed. ----- ### "SPLENDID SERVICE\!" — 5.0/5 > **Tatyana** | *25 de marzo de 2026* | Servicios individuales y familiares | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I absolutely LOVED my experience at Unitel. \[sensitive content hidden\], helped get me set up and I enjoyed working with him thoroughly. He was very attentive to my needs and jumped right in and got the ball rolling\! He listened to my wants, recommended things I hadn’t thought of. I love the DND feature that he taught me how to use. > > **Puntos en contra**: Nothing. Great value so far from what I can tell. We are just beginning, so I’ll come back and update after about a month of using the Unitel Voice Service. > > The Unitel Voice platform is not complex. The entire system is easy to use, and my experience was absolutely seamless. I like that my entire team can use it and I can manage our day to day operations without having any issues. Thanks Unitel\!\! ----- ### "Dont use this provider" — 1.0/5 > **Juan** | *11 de marzo de 2026* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It appeared to be affordable and cost efficient. In addition, it seemed to be an easy setup but quickly recognized it was not. > > **Puntos en contra**: My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option. When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration. I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process. Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase. > > It was a terrible experience and I would not recommend anyone to use this service provider unless they do extensive research. ----- ### "Hands down the best system I've ever tried" — 5.0/5 > **Howard** | *13 de abril de 2026* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been using Ooma for several years. Recently their Telo device stopped connecting to my internet service, and tech support was unable to determine what the issue was. Tried the GoDaddy phone service, which also had some bugs. Finally came across Unitel, and what a pleasure. Everything works as I hoped and more. The faxing ability will save me an additional $100 annual fee I currently pay to a stand alone fax service. So far, anytime I've had a question, Unitel's reps have been there to quickly answer and resolve any and all issues. Very pleased with their service. Highly recommend. > > **Puntos en contra**: Being a little technology illiterate, I was somewhat confused when initially setting the system up, but a combination of trial and error and tech support resolved all issues. > > Fantastic. Support has been there whenever needed, and additional features such as the faxing capability have only increased the value proposition for me. ----- ### "Exceptional\!" — 5.0/5 > **Margaret** | *11 de julio de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The services they offer along with the customer service are exceptional\! I loved the way \[sensitive content hidden\] walked me through everything to make sure I understand how everything works and how I can make changes in the future. He did all the work but definitely made sure I understood. > > **Puntos en contra**: There is absolutely nothing about this company that I dislike. They have more than exceeded my expectations. > > I am so happy with the business services they offer. Their customer service and set up were exceptional\! \[sensitive content hidden\] did all the work but walked me through everything to make sure I understood it and it's set up the way I wanted. I highly recommend this company\! ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/172777/unitel-voice?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/172777/unitel-voice) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados