---
description: ¿Qué piensan los usuarios de ManageEngine ADSelfService Plus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ManageEngine ADSelfService Plus gracias a Capterra República Dominicana.
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title: ManageEngine ADSelfService Plus - Opiniones, precios y características - Capterra República Dominicana 2026
---

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# ManageEngine ADSelfService Plus

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> ManageEngine ADSelfService Plus es una solución integrada de administración de contraseñas de autoservicio de Active Directory y de inicio de sesión único.
> 
> Veredicto: 63 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ManageEngine ADSelfService Plus?

Organizaciones de TI, banca, ingeniería y sectores de la salud, instituciones educativas, gobierno y ONG y cualquier empresa que necesite una solución de administración de contraseñas basada en Active Directory.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 63 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zoho
- **Constitución**: 1996

## Contexto comercial

- **Precio de partida**: US$595.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, turco, árabe
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Arabia Saudita, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Baréin, Belice, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Brasil, Bulgaria y 125 más

## Funcionalidades

- Acceso móvil
- Alertas y notificaciones
- Autenticación de dos factores
- Autenticación multifactor
- Autenticación móvil
- Base de datos de contraseñas
- Control de acceso
- Controles o permisos de acceso
- Creación de informes/análisis
- Generador de contraseñas
- Gestión de acceso
- Gestión de contraseñas
- Gestión de credenciales
- Gestión de la conformidad
- Gestión de políticas
- Gestión de usuarios
- Portal de autoservicio
- Registro de auditoría
- Registro único
- Seguridad de aplicaciones
- Sincronización de contraseñas

## Integraciones (en total: 38)

- 15Five
- ADP Workforce Now
- Aha\!
- AppDynamics
- ArcGIS
- Assembla
- AssetSonar
- Bamboo
- BambooHR
- BigPanda
- Blackboard
- Dynamics 365
- Formstack Forms
- Freshdesk
- Freshservice

… y 23 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas para teletrabajar](https://www.capterra.do/directory/31855/remote-work/software)

## Categorías relacionadas

- [Herramientas para teletrabajar](https://www.capterra.do/directory/31855/remote-work/software)
- [Software para administrar contraseñas](https://www.capterra.do/directory/30923/password-management/software)
- [Sistemas de autentificación de usuario](https://www.capterra.do/directory/31218/authentication/software)
- [Herramientas de SSO (inicio de sesión único)](https://www.capterra.do/directory/31331/single-sign-on/software)
- [Software para restablecer contraseña de autoservicio (SSPR)](https://www.capterra.do/directory/32936/self-service-password-reset-%28sspr%29/software)

## Alternativas

1. [ManageEngine AD360](https://www.capterra.do/software/1036382/manageengine-ad360) — 4.6/5 (35 reviews)
2. [FastPass SSPR](https://www.capterra.do/software/1027472/fastpass) — 4.8/5 (13 reviews)
3. [Rippling](https://www.capterra.do/software/172127/rippling) — 4.9/5 (4883 reviews)
4. [Cisco Duo](https://www.capterra.do/software/153202/duo-security) — 4.7/5 (548 reviews)
5. [Conecta Suite](https://www.capterra.do/software/1030972/conecta-suite) — 4.9/5 (47 reviews)

## Opiniones

### "Excellent product" — 5.0/5

> **Sayed Munir** | *19 de abril de 2018* | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Users can reset their password from any where.We published the application over the Internet and our customers around the globe use it for Resetting/Unlocking their password.
> 
> **Puntos en contra**: More Authentication security like Pulling the Employee ID for verification.&#10;&#10;Currently is pulling the name from AD, if we have some custom attribute in AD and we want to bind that custom attribute for verification.
> 
> Ease of Daily password activities.

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### "ADSelfService Plus - Password Reset, biggest Pro" — 4.0/5

> **Torie** | *27 de agosto de 2026* | Hostelería | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The biggest benefit for us has been the self-service account unlock and password reset functionality. Giving users the ability to handle these issues themselves has helped reduce the number of password reset and account lockout tickets coming into IT, which has made a noticeable difference for our team.
> 
> **Puntos en contra**: The support articles can be somewhat difficult to find and sometimes lining up schedules with the support team can also be difficult.
> 
> ADSelfService Plus has worked well for what we need it to do. The platform is fairly straightforward to use, and when we have run into issues, their support team has been easy to reach and generally helpful. We have also had good luck with their support documentation when we need to look something up on our own.

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### "Adservices is bad" — 1.0/5

> **Usuario verificado** | *3 de abril de 2022* | Administración gubernamental | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: None. I don’t like the adservices because they have problems\!
> 
> **Puntos en contra**: When I changed passwords or try to log in. They are too slow\! They always have problems\!
> 
> None

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### "Manage Engine ADSelf Service Review" — 4.0/5

> **Landon** | *23 de junio de 2026* | Administración gubernamental | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It was very budget friendly compared to other products.  It allows for a lot of customization which is nice.
> 
> **Puntos en contra**: With a lot of customization, it can sometimes be buggy and hard to find what you are looking for at times.
> 
> I think it's been a positive experience and we have been using it for desktop logins for a couple of years now.

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### "Excellent product for password self-management" — 5.0/5

> **Gerald M.** | *21 de septiembre de 2026* | Banca | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: User agility \&amp; self-service simplicity: End users can easily reset forgotten passwords or unlock their own accounts in seconds directly from their Windows, macOS, or Linux login screens, mobile app, or web portal—eliminating helpdesk reliance and downtime.&#10;&#10;Streamlined IT administration: Configuring self-service policies, password complexity rules, and multi-factor authentication (MFA) methods (push notifications, TOTP, SMS) is straightforward and easy for IT administrators to manage at scale.&#10;&#10;Comprehensive reporting: Built-in audit reports—such as Reset Password Audit, Account Unlock Audit, and Password Expiry Delivery reports—provide instant, actionable visibility into self-service trends and user enrollment status.&#10;&#10;Simplified incident investigations: Detailed logs tracking reset attempts, client IP addresses, device names, and verification statuses make it quick and transparent to investigate suspicious lockout patterns or security incidents.
> 
> **Puntos en contra**: Initial enrollment drive: Getting 100% user adoption and credential registration (MFA setup) across a large workforce requires proactive communication and policy enforcement.&#10;&#10;Endpoint agent deployment: Deploying and maintaining logon screen agents across varied operating systems or remote VPN users occasionally requires initial troubleshooting and policy testing.&#10;&#10;Customization limits: While the administrative backend is rich in features, customizing the visual design of the end-user self-service portal and specific notification templates can feel somewhat rigid.
> 
> ManageEngine ADSelfService Plus is a highly efficient identity management solution that delivers immediate value by decentralizing routine password management. Providing employees with a fast, agile way to unlock their accounts and reset passwords independently eliminates up to 80% of routine helpdesk tickets. On the backend, administration is intuitive, and the depth of built-in reporting makes audit preparation and security investigations seamless for IT operations.

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