--- description: ¿Qué piensan los usuarios de Shopmonkey? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Shopmonkey gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Programas de reparación de vehículos](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://www.capterra.do/software/169022/shopmonkey Page: 1 / 12\ Siguiente: [Next page](https://www.capterra.do/software/169022/shopmonkey?page=2) > Software inteligente y sencillo para dirigir, comprender y hacer crecer talleres de reparación. > > Verdict: Rated **4.6/5** by 262 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Shopmonkey? Reparación general, automóviles, motocicletas, bicicletas. ## Quick Stats & Ratings | Metric | Calificación | Detail | | **En general** | **4.6/5** | 262 Opiniones | | Facilidad de uso | 4.6/5 | Based on overall reviews | | Asistencia al cliente | 4.6/5 | Based on overall reviews | | Relación calidad-precio | 4.5/5 | Based on overall reviews | | Funcionalidades | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Shopmonkey - **Ubicación**: San Jose, EE. UU. - **Founded**: 2016 ## Commercial Context - **Precio de partida**: US$199.00 - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Available Countries**: Canadá, Estados Unidos ## Funcionalidades - Base de datos de clientes - CRM - Contabilidad - Creación de informes y estadísticas - Estimaciones - Facturación - Gestión de inspecciones - Gestión de la comunicación - Gestión de piezas - Historial de servicios - Planificación de personal - Presupuestos y estimaciones - Programación - Programación de citas - Programación del mantenimiento - Punto de venta (POS) - Tarifas de trabajo ## Integrations (6 total) - Nexpart Distribution Management - PartsTech - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - RepairLink ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de reparación de vehículos](https://www.capterra.do/directory/20006/auto-repair/software) ## Categorías relacionadas - [Programas de reparación de vehículos](https://www.capterra.do/directory/20006/auto-repair/software) - [Software para talleres mecánicos](https://www.capterra.do/directory/10050/auto-body/software) ## Alternativas 1. [ARI](https://www.capterra.do/software/201737/ari) — 4.6/5 (599 reviews) 2. [AutoRepair Cloud](https://www.capterra.do/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Shop Boss](https://www.capterra.do/software/121909/shop-boss-pro) — 4.4/5 (89 reviews) 4. [Manager SE](https://www.capterra.do/software/145351/manager-se) — 4.1/5 (77 reviews) 5. [NAPA TRACS](https://www.capterra.do/software/61551/napa-tracs) — 4.2/5 (258 reviews) ## Opiniones ### "Fantastic software\!" — 5.0/5 > **Micah** | *10 de enero de 2020* | Automoción | Recommendation rating: 10.0/10 > > **Puntos a favor**: Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out. > > **Puntos en contra**: I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had. ----- ### "Boosting Efficiency" — 5.0/5 > **Usuario verificado** | *22 de marzo de 2024* | Automoción | Recommendation rating: 10.0/10 > > **Puntos a favor**: Professionalism: You can create polished, branded estimates and invoices that impress clients. > > **Puntos en contra**: I wish that we had access to see how much labor to charge for a specific job > > Great experience, saves time and money\! Faster Payments: Electronic invoicing allows clients to pay you quicker, improving your cash flow. ----- ### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5 > **sajeev** | *18 de junio de 2025* | Automoción | Recommendation rating: 0.0/10 > > **Puntos a favor**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice > > **Puntos en contra**: Unprofessional, Poor Service \& Hidden Cancellation Policy Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please . ----- ### "excellent value with its user features, data, and platform" — 5.0/5 > **Brian** | *15 de junio de 2023* | Automoción | Recommendation rating: 10.0/10 > > **Puntos a favor**: It is a dream come true especially from where we were before. They have really thought out and launched enough versions by now to have covered the many features that now make my business digital and 'one version of the truth' for accountability and data management. We look professional to our customers and communicate very clearly internally now. Broad range of Automotive Shop topics are covered with this 1 license. > > **Puntos en contra**: \#1 issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support, they put it back on you to throw it in a future product upgrade ideas pool 100% of the time even if it's behaving today as a feature defect. They should take every issue in Chat Support as an opportunity to improve and deliver it internally with a ticket number. \#2 issue is their data model doesn't have a logical concept for Department. They have store location and they have Category and of the two, we split our ticket line items with Category. There is only 1 report on the whole list of canned reports I can run that splits data by Department aka Category. It would be my dream for each department manager to have a dashboard of daily reports and charts to review. It's not even appropriate to show them data from other areas of the business much less make them filter through data they don't influence. I also found it highly inappropriate from an HR perspective to list employee salaries in the User set up screen. Yes, it allows for valuable profitability reports, but salary should be granted to 1 super admin perhaps or hidden with a password to view. \#3 issue is really the apps are not that great, buggy and limiting. We eventually just had Techs log into the website from a mobile phone and we gave older employees big tablets. There also should be a native language button given the Hispanics employed in this industry, but we use google translate for now > > I interviewed them and all their competitors thoroughly. The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO over data warehouses, analytical software, and data model designs. The SM team put my fears at ease and I was confident they had been through enough years of development to have the bugs out, but were clearly in the modern age of cloud data management and are eager to keep improving. Their other competitors were either milking an outdated system or running with errors on a newer platform. ----- ### "Outstanding shop software to create efficiency and to elevate revenue." — 5.0/5 > **John** | *25 de abril de 2025* | Automoción | Recommendation rating: 10.0/10 > > **Puntos a favor**: The software was easy to implement and very cost efficient. > > **Puntos en contra**: Don’t have the ability to view and run reports from a top level. > > Experience has been excellent. The software helped us elevate efficiency in our shops and increased revenue by 85%. ----- Page: 1 / 12\ Siguiente: [Next page](https://www.capterra.do/software/169022/shopmonkey?page=2) ## Links - [View on Capterra](https://www.capterra.do/software/169022/shopmonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data