---
description: ¿Qué piensan los usuarios de GMass? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GMass gracias a Capterra República Dominicana.
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title: GMass - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de email tracking](/directory/31325/email-tracking/software) > [GMass](/software/168452/gmass)

# GMass

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> Permite a las empresas enviar campañas de combinación de correspondencia, realizar un seguimiento de las aperturas y los clics, y utilizar varias funciones al usar Gmail.
> 
> Veredicto: 1380 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa GMass?

Cualquiera que necesite una solución de marketing por correo electrónico con seguimiento y personalización de correo electrónico. GMass te da una mayor capacidad de entrega que otras soluciones más grandes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 1380 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GMass
- **Ubicación**: Mequon, EE. UU.

## Contexto comercial

- **Precio de partida**: US$25.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 210 más

## Funcionalidades

- A/B Testing
- Acciones activadas por evento
- Alertas y notificaciones
- Análisis de campañas
- Campos personalizables
- Creación de informes/análisis
- Gestión de correo electrónico
- Gestión de equipo
- Mobile Optimization
- Panel de actividades
- Plantillas de correo electrónico
- Programación de campañas
- Real-Time Analytics
- Real-Time Notifications
- Real-Time Reporting
- Segmentación de clientes
- Segmentación por comportamiento
- Seguimiento de clics
- Seguimiento de la participación
- Seguimiento del comportamiento
- Seguimiento por correo electrónico

## Integraciones (en total: 3)

- Gmail
- Google Sheets
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Chat

## Categoría

- [Herramientas de email tracking](https://www.capterra.do/directory/31325/email-tracking/software)

## Categorías relacionadas

- [Herramientas de email tracking](https://www.capterra.do/directory/31325/email-tracking/software)
- [Software de personalización](https://www.capterra.do/directory/30965/personalization/software)
- [Herramientas de email marketing](https://www.capterra.do/directory/30013/email-marketing/software)

## Alternativas

1. [Gmail](https://www.capterra.do/software/202338/gmail) — 4.8/5 (13404 reviews)
2. [Mailchimp](https://www.capterra.do/software/110228/mailchimp) — 4.5/5 (17603 reviews)
3. [Brevo](https://www.capterra.do/software/132996/brevo) — 4.6/5 (3445 reviews)
4. [MailerLite](https://www.capterra.do/software/136603/mailerlite) — 4.7/5 (2259 reviews)
5. [Constant Contact](https://www.capterra.do/software/31898/constant-contact) — 4.3/5 (2923 reviews)

## Opiniones

### "A must-have for high-volume email outreach" — 5.0/5

> **Kellie** | *20 de abril de 2026* | Consultoría de gestión | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The follow-up automation is by far the most valuable feature for me. I send a large volume of emails every week, and GMass completely removes the need to manually track who has replied and who hasn’t. It ensures nothing falls through the cracks and keeps my outreach organized without extra effort. I also love that it integrates directly into Gmail—it feels seamless and doesn’t require learning a new platform. It’s straightforward, efficient, and saves me a significant amount of time.
> 
> **Puntos en contra**: There’s definitely more functionality available than I’ve personally explored so far, so there may be a slight learning curve if you want to fully maximize everything GMass offers. That said, the core features are very easy to use.
> 
> Overall, GMass has made my email workflow much more efficient and far less stressful. Before using it, keeping up with follow-ups felt overwhelming and time-consuming. Now, I can rely on automation to handle that process while I focus on other parts of my work. Even just using a fraction of its features has made a noticeable difference, and I’d highly recommend it to anyone managing consistent email outreach.

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### "Very powerful. Onboarding can be improved." — 5.0/5

> **Chandini** | *19 de abril de 2026* | Marketing y publicidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Very powerful for the needs of a small business like myself. The ease of integrations with my Google Sheets (because my CRM is small and something like Hubspot would be an overkill for me), the personalizations, and the automations GMass has built it makes well worth the price.
> 
> **Puntos en contra**: There is no onboarding wizard that walks you through the features - lost opportunity for a tool so powerful. Would also love to see the campaign dashboard improved so it's easier to track what happened with each follow-up.
> 
> Very powerful tool, just had to figure out how to make it work since onboarding wizard doesn't exist.

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### "Terrible Customer Service" — 3.0/5

> **Sarah** | *25 de agosto de 2023* | Entretenimiento | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The program works ok.  I realized that I'm basically double paying for mass email and GMass felt like it clogged my inbox.  It works for plain text emails, however I didn't really find much other benefit personally.  And, I regret spending the money on it.  Other people have found it really useful and leaving high reviews.  I'm just feeling I could have done without it.
> 
> **Puntos en contra**: The customer service is awful and the website is a little bit of a run around to find your help/support answers.  There is no chat function on the site nor a way to contact them.  I didn't realize my subscription was still going until I got a card ping today.  I immediately canceled the account and went to find customer service to ask them to stop payment since.  In order to get a refund,  I had to search the site.  Then, you can only connect with customer service if you have GMass attached to your emails.  I'd already pulled the chrome extension off my computer.  Without the GMass extention, you cannot get a hold of customer service.  To me, this is dishonoring to the customers that pay money monthly to use a product.  For this reason, I wouldn't recommend GMass.

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### "Efficient email outreach without leaving Gmail" — 5.0/5

> **Sailash** | *5 de mayo de 2026* | Comercio mayorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Native Gmail integration (no separate platform needed)&#10;Strong personalization using Google Sheets&#10;Automated follow-ups and sequences&#10;Easy reply management inside Gmail
> 
> **Puntos en contra**: UI can feel slightly dated compared to newer tools. Setup for advanced campaigns takes some time, especially when configuring sequences and conditions. Reporting is useful but could be more intuitive at first glance.
> 
> GMass makes it easy to send personalized bulk emails directly from Gmail. I’ve used it for outreach campaigns, and the Google Sheets integration is a big plus.&#10;&#10;The automation (follow-ups, scheduling, tracking) works well and helps save time.&#10;&#10;There is a slight learning curve, especially for more advanced features, but once set up, it’s very effective.&#10;&#10;I’d recommend it to small businesses, consultants, or anyone doing regular email outreach.

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### "Value for Money" — 5.0/5

> **Vishnu** | *21 de abril de 2026* | Suministros y equipo para empresas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Value for Money, Features, Data Management, Security, Customer Support, Email Marketing, Email Templates
> 
> **Puntos en contra**: What I liked least about GMass was its occasional lack of polish in the user experience. While powerful, the interface can feel cluttered and not very intuitive, especially for first-time users. Some features—like campaign analytics and list management—aren’t as streamlined as they could be, which can slow down workflow. There’s also a bit of a learning curve to fully understand advanced options like automation and personalization. Additionally, since it relies heavily on Gmail, any limitations or quirks of Gmail itself can affect performance. Finally, customer support, while helpful, isn’t always as fast or proactive as expected when dealing with urgent issues.
> 
> My overall experience with GMass has been very positive. I’m genuinely happy with how easy it is to use, especially since it works directly within Gmail, making email campaigns feel seamless and familiar. The ability to send personalized bulk emails, automate follow-ups, and track opens and clicks has made my outreach much more effective. I also appreciate how quickly I was able to get started without needing extensive technical knowledge. While there are a few areas that could be improved, the overall performance, reliability, and time-saving features make it a great tool for email marketing. It has significantly improved my productivity and communication.

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