--- description: ¿Qué piensan los usuarios de OnPay? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OnPay gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnPay - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de cumplimiento](/directory/30110/compliance/software) > [OnPay](/software/167109/onpay) # OnPay Canonical: https://www.capterra.do/software/167109/onpay Página: 1 de 20\ Siguiente: [Página siguiente](https://www.capterra.do/software/167109/onpay?page=2) > "Es un sistema simple, rápido y fácil de usar para dispositivos móviles que no requiere una curva de aprendizaje pronunciada". Las 5 mejores nóminas para pymes según Entrepreneur, 2017. > > Veredicto: 461 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa OnPay? Personas que piensan que las tareas de la nómina y los impuestos no deberían ser tan difíciles. OnPay simplifica la nómina, automatiza (y garantiza) las presentaciones y pagos de impuestos, se sincroniza con Xero y QuickBooks e, incluso, puede manejar los beneficios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 461 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: OnPay - **Ubicación**: Atlanta, EE. UU. - **Constitución**: 2007 ## Contexto comercial - **Precio de partida**: US$49.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Administración de seguros sanitarios - Archivo y conservación - Base de datos de empleados - Contratación de personal - Control de procesos de aprobación - Controles o permisos de acceso - Cumplimiento tributario - Gestión de auditorías - Gestión de documentos - Gestión de empleados - Gestión de flujos de trabajo - Gestión de la conformidad - Gestión de la deducción - Gestión de la formación - Gestión de nóminas - Gestión de prestaciones de empleados - Gestión de tareas - Gestión de ventajas - Impresión de cheques - Informes de nómina - Inscripción de prestaciones en línea - Manual del empleado - Panel de actividades - Panel de comunicaciones - Perfiles de empleados - Portal de autoservicio - Portal para empleados - Preparación W-2 - Recordatorios - Seguimiento de la conformidad - Seguimiento de vacaciones/ausencias - Seguimiento del tiempo - Tablero de prestaciones - Transferencia - Varios estados (EE.UU) ## Integraciones (en total: 8) - Deputy - Humanity Schedule - QuickBooks Online - QuickBooks Online Advanced - QuickBooks Time - Turbotax - When I Work - Xero ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de cumplimiento](https://www.capterra.do/directory/30110/compliance/software) ## Categorías relacionadas - [Software de cumplimiento](https://www.capterra.do/directory/30110/compliance/software) - [Software de onboarding](https://www.capterra.do/directory/30819/onboarding/software) - [Software de Administración de prestaciones](https://www.capterra.do/directory/10025/benefits-administration/software) - [Programas de nóminas](https://www.capterra.do/directory/30202/payroll/software) - [Software de recursos humanos](https://www.capterra.do/directory/5/human-resource/software) ## Alternativas 1. [Deel](https://www.capterra.do/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://www.capterra.do/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [Paylocity](https://www.capterra.do/software/86714/webpay) — 4.3/5 (1822 reviews) 4. [RUN Powered by ADP](https://www.capterra.do/software/185859/run) — 4.6/5 (1333 reviews) 5. [ADP Workforce Now](https://www.capterra.do/software/155895/workforcenow) — 4.4/5 (7170 reviews) ## Opiniones ### "Payroll for our company is handled via OnPay" — 5.0/5 > **Sara** | *6 de marzo de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year. > > **Puntos en contra**: I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal. > > Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb. ----- ### "Great service and easy to use" — 5.0/5 > **Olga** | *29 de diciembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Customer support is very good and reliable. Flexible communication methods, can use email, or phone, whichever you prefer. > > **Puntos en contra**: Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date of check closer. > > Great experience\! Being new to payroll it's very important to find a supportive service that will be easy to navigate\! ----- ### "Product is "meh", Customer Support is subpar." — 2.0/5 > **Lowell** | *27 de enero de 2021* | Servicios para el consumidor | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I was able to get up in running and execute an actual payroll in less than an hour. No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.) > > **Puntos en contra**: The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails. Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response. At the end of December they sent an e-mail asking me how likely I was to recommend OnPay. On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests. At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket. I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing. > > On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit. I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible. I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail. The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it. However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite. Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in. ----- ### "Great for Micro business" — 5.0/5 > **Marylenny** | *23 de agosto de 2025* | Servicios medioambientales | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: After searching and looking for a payroll provider, I ended up with onpay. The deciding factor was the value. As a small/micro business my payroll is not consistent so i enjoyed the flexibility of having unlimited payroll and states. The response time was also very impressive. I also like the ease of onboarding and working with the platform. > > **Puntos en contra**: I dislike that there is not an option to suspend the account for the months that i will not need it. > > Everything was easy, the onpay team was very responsive and quick to answer my questions. I am still navigating tools but it is pretty intuitive. ----- ### "Payroll Setup" — 5.0/5 > **Susan** | *31 de octubre de 2025* | Gestión de inversiones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: OnPay has made setting up my payroll easy and manageable. I was assigned an account manager, a real person, who met with me to understand my payroll needs and walked me through the set up process from start to finish. Overall, a wonderful experience\! > > **Puntos en contra**: Nothing, from the very beginning, Onpay walked me through the entire process with a real live person and not a chatbot. > > Seamless, easy, manageable, consumer friendly website. ----- Página: 1 de 20\ Siguiente: [Página siguiente](https://www.capterra.do/software/167109/onpay?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/167109/onpay) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados