---
description: ¿Qué piensan los usuarios de ShipBob? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ShipBob gracias a Capterra República Dominicana.
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title: ShipBob - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de transporte](/directory/30104/shipping/software) > [ShipBob](/software/166529/shipbob)

# ShipBob

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> ShipBob brinda envío y logística de 1 o 2 días a marcas de eCommerce de rápido crecimiento con software y centros de procesamiento distribuidos.
> 
> Veredicto: 107 usuarios lo han valorado con **3.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ShipBob?

ShipBob proporciona servicios de envío y procesamiento para empresas de comercio electrónico. Una solución de procesamiento escalable y fácil de usar que ayuda a las empresas de eCommerce a lograr una logística al nivel de la de Amazon.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.6/5** | 107 Opiniones |
| Facilidad de uso | 3.9/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.4/5 | Basado en las opiniones generales |
| Funcionalidades | 3.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ShipBob
- **Ubicación**: Chicago, EE. UU.
- **Constitución**: 2014

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Francia, Irlanda, Nueva Zelanda, Países Bajos, Polonia, Reino Unido

## Funcionalidades

- Alertas y notificaciones
- Barcode/Ticket Scanning
- Control de inventario
- Creación de informes/análisis
- Cálculo del precio de envío
- Entrega por avión
- Envío por vía terrestre
- Etiquetas de envíos
- Facturación
- Gestión 3PL
- Gestión de almacén
- Gestión de comercio electrónico
- Gestión de entrega
- Gestión de envíos
- Gestión de facturas
- Gestión de ingresos
- Gestión de inventarios
- Gestión de la importación/exportación
- Gestión de pedidos
- Gestión de renovaciones de pedidos
- Gestión de órdenes de compra
- Panel de actividades
- Previsión
- Real-Time Data
- Real-Time Updates
- Seguimiento de entrega
- Seguimiento de envíos
- Seguimiento de inventario
- Seguimiento de pedidos
- Third-Party Integrations
- Tratamiento de pedidos
- Varias ubicaciones

## Integraciones (en total: 71)

- Adobe Commerce
- AfterShip
- Airwallex
- Attentive
- Avalara
- BigCommerce
- Brightpearl
- Brijj
- CartHook
- ChannelEngine
- Cin7 Omni
- Cymbio
- EasyPost
- EcoCart
- Extensiv Integration Manager

… y 56 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de transporte](https://www.capterra.do/directory/30104/shipping/software)

## Categorías relacionadas

- [Software de transporte](https://www.capterra.do/directory/30104/shipping/software)
- [Sistemas de gestión de pedidos](https://www.capterra.do/directory/30225/order-management/software)
- [Software de gestión de almacenes](https://www.capterra.do/directory/30005/warehouse-management/software)
- [Software de gestión de la cadena de suministro](https://www.capterra.do/directory/4/supply-chain-management/software)
- [Software de inventario](https://www.capterra.do/directory/30006/inventory-management/software)

## Alternativas

1. [Sortly](https://www.capterra.do/software/169199/sortly-pro) — 4.5/5 (957 reviews)
2. [Restroworks Inventory Management](https://www.capterra.do/software/214036/Restroworks-Inventory-Management) — 4.8/5 (452 reviews)
3. [Fishbowl](https://www.capterra.do/software/123794/fishbowl) — 4.2/5 (1132 reviews)
4. [NetSuite](https://www.capterra.do/software/135757/netsuite) — 4.2/5 (2077 reviews)
5. [Odoo](https://www.capterra.do/software/135618/odoo) — 4.2/5 (1333 reviews)

## Opiniones

### "Fast and accurate 3PL" — 5.0/5

> **Charlotte** | *27 de julio de 2026* | Suministros y equipo para empresas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We used ShipBob for a year for inventory management and 3PL services before relocating our company to Texas. They were ridiculously fast and accurate with shipping.
> 
> **Puntos en contra**: Costs ran higher than managing fulfillment in-house, and we ran into some challenges integrating with NetSuite.
> 
> I'd recommend ShipBob to any business that isn't interested in or capable of managing its own fulfillment.

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### "Overall Thoughts About ShipBob Experience" — 5.0/5

> **Jazmen** | *18 de septiembre de 2019* | Bienes de consumo | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: User friendly software. Customer support is reliable \&amp; transparent.
> 
> **Puntos en contra**: Sometimes the response is slow with loading pages.
> 
> I have been in partnership with ShipBob for 2 years now. Overall my experience has been a positive one. There have been hiccups throughout the years but what I appreciate about ShipBob the most is that they’re always willing to correct any mishaps.

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### "Ok Tech, terrible fulfilment and support processes" — 1.0/5

> **Usuario verificado** | *20 de julio de 2026* | Comercio minorista | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: ShipBob provides a user-friendly dashboard, useful integrations with e-commerce platforms, and access to multiple fulfilment centres. Order tracking, inventory visibility, and shipping label management are generally straightforward. The platform has the potential to be a strong solution for growing international businesses.
> 
> **Puntos en contra**: The biggest issue has been inconsistent operational execution. We have experienced delayed receiving, inventory that could not be located, slow internal transfers, and a lack of urgency when ShipBob has made an error.&#10;&#10;Customer support often relies heavily on false service-level agreements (they start and stop the clock whenever suits them - delusion), even when the issue has been caused internally and is materially affecting sales and customers. Escalations can involve repeated scripted apologies but limited ownership, clear timelines, or proactive communication.&#10;&#10;Inventory receiving and warehouse communication need significant improvement. When stock is delayed or misplaced, the merchant is left repeatedly following up while orders, revenue, and customer relationships are affected. Considering the overall cost of the service, the level of accountability and support has not consistently represented good value for money.
> 
> ShipBob has a good technology platform and fulfilment network, but our experience has been undermined by operational problems and inconsistent support.&#10;&#10;The system is relatively easy to learn, and the dashboard makes it convenient to manage orders, inventory, and shipments. However, fulfilment software is only valuable when the physical warehouse operations are reliable.&#10;&#10;We have experienced serious receiving delays, inventory issues, and poor communication during urgent situations. When errors occur, it can be difficult to find someone who will take direct ownership and drive the matter through to resolution. Too often, the response has focused on standard timelines rather than the commercial impact on our business.&#10;&#10;ShipBob could be a strong fulfilment partner, but it needs better warehouse controls, faster escalation procedures, clearer communication, and greater accountability when service failures occur.

-----

### "Great platform for those starting with fulfillment" — 5.0/5

> **Louisa** | *26 de agosto de 2019* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The dashboard is easy to use. Customer service is great and answers all of my questions quickly.
> 
> **Puntos en contra**: Order and product pages load slowly. I've had issues with posters getting damaged in shipping.
> 
> Shipbob was a great and budget-friendly resource for my company's needs. We needed a fulfillment center that was easy to work with and didn't have too many requirements around how to package items for shipping. Shipping rates are fair and support is always willing to audit our orders for any discrepancies. I only have positive things to say about Shipbob and recommend them for any company who's looking for a fulfillment center.

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### "What we used to do with what felt like five tools, we can now do with one\!" — 5.0/5

> **Valary** | *20 de agosto de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The efficiency gains in our shipping process allow us to improve our customer service by shortening delivery times and providing greater transparency throughout the entire shipping process. Furthermore, we use ShipBob's analytics tools to review our shipping data. This analysis helps us identify areas where we can optimize processes, whether to reduce costs or improve delivery times.
> 
> **Puntos en contra**: The options for visual customization could be more varied. Additionally, a way to control email sending would be desirable. However, I don't see any other disadvantages.
> 
> ShipBob isn't just a shipping tool for us; it's the Swiss Army Knife of our logistics. From shipping labels to shipment tracking and returns, ShipBob brings everything together on one platform. We use it to reliably and quickly deliver all our products, from incontinence supplies to wound care products. This saves time and hassle, especially with sensitive products.

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