--- description: ¿Qué piensan los usuarios de edrone? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de edrone gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: edrone - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [edrone](/software/160829/edrone) # edrone Canonical: https://www.capterra.do/software/160829/edrone Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/160829/edrone?page=2) > edrone, una nube de comercio electrónico autónoma, es el primer software eCRM diseñado para el comercio electrónico. Se proporcionan soluciones avanzadas de automatización de marketing. > > Veredicto: 7 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa edrone? Empresas de tamaño mediano ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 7 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: edrone - **Ubicación**: Kraków, Polonia - **Constitución**: 2014 ## Contexto comercial - **Precio de partida**: US$50.00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: español, inglés, polaco, portugués - **Países disponibles**: Argentina, Bolivia, Brasil, Chile, Colombia, Ecuador, Guayana Francesa, Guyana, Islas Malvinas, Paraguay, Perú, Polonia, Surinam, Uruguay, Venezuela ## Funcionalidades - Análisis de campañas - Automatización de marketing - CRM - Creación de informes/análisis - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de modelos - Importación y exportación de datos - Marketing multicanal - Marketing por correo electrónico - Panel de actividades - Presupuestos y estimaciones - ROI Tracking - Segmentación - Seguimiento de conversión - Seguimiento de interacciones - Seguimiento de visitantes de la web - Third-Party Integrations ## Integraciones (en total: 11) - IdoSell - Magento BI - OpenCart - PrestaShop - Shopify - Shopware - Sitecore - Spree - Tray - VTEX - WooCommerce ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software CRM](https://www.capterra.do/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.do/directory/2/customer-relationship-management/software) - [Herramientas de automatización de marketing](https://www.capterra.do/directory/6/marketing-automation/software) ## Alternativas 1. [Bigin by Zoho CRM](https://www.capterra.do/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 2. [HubSpot CRM](https://www.capterra.do/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.do/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zoho CRM](https://www.capterra.do/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [Dynamics 365](https://www.capterra.do/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Opiniones ### "A great CRM for small and medium-sized online shops" — 5.0/5 > **Piotr** | *15 de julio de 2022* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great onboarding in the field of tool implementation and its operation. Several packages depending on your needs. A number of the most important functionalities that increase sales (marketing automation, abandoned carts, cross-selling and up-selling, product recommendations, newsletters with personalized content, popups...). > > **Puntos en contra**: Limited segmentation possibilities within the proposed activities. Fewer possibilities than competing tools. Nevertheless, it is perfectly suitable for small and medium-sized online stores. > > Edrone has undergone major modifications over the past few years, creating many new and practical functionalities. I believe that the price-quality ratio of the tool is excellent and the very high level of support deserves attention. Edrone is able to realistically increase conversion and thus generate more sales. I recommend it for small and medium-sized online stores\! ----- ### "Effective tool for MA, Customer Service and Onsite" — 5.0/5 > **Magdalena** | *14 de enero de 2022* | Seguridad e investigaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system. > > **Puntos en contra**: We have no objections about the software. > > The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service department - with such support you can always count on help at the highest level. ----- ### "They keep it simple and that's really ok" — 3.0/5 > **Filip** | *11 de julio de 2017* | Recursos Humanos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Simplicity. It makes it easier to immerse in the world of marketing automation. Newsletter editor is really user friendly( esp. copy/paste feature) Great customer support > > **Puntos en contra**: No possibility to display people who unsubscribed No possibility to send newsletter to people based on their previous campaign activity. Thus you cannot send again a newsletter only to people who haven't opened the newsletter the first time > > Marketing automation ----- ### "Best of available" — 5.0/5 > **Tomasz** | *27 de mayo de 2019* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Easy to use. Simple to manage. Nice outlook. > > **Puntos en contra**: No big complaining. Really it is a very good software :) > > I treat edron like a normal company employee. However, I have more confidence in him. He does not get sick, he works 24 hours and he fulfills all my requests. In addition, he can take care of those clients that I would never reach. He understands their needs and automatically provides them with what they are looking for. ----- ### "Great tool for smart recommendations" — 5.0/5 > **Karolina** | *10 de julio de 2022* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: -very easy implementation -intuitive panel -many ways to get to customer (email, SMS, Whats'up, webpush...) -possibility to send some discount coupons for abandoned carts -free trial version -great customer service > > **Puntos en contra**: Very good software for not such big money - no cons for now. > > Edrone is a very good software which give us many possibilities to get to customers. It is very easy to use so you don't spend hours to set some scenarios. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/160829/edrone?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/160829/edrone) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados