--- description: ¿Qué piensan los usuarios de HEFLO? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HEFLO gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HEFLO - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de procesos](/directory/30010/business-process-management/software) > [HEFLO](/software/157383/heflo) # HEFLO Canonical: https://www.capterra.do/software/157383/heflo > Heflo es una herramienta de solución BPM 100 % en la nube que permite el modelado, la automatización y la gestión de los procesos de negocios. > > Veredicto: 2 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HEFLO? Cualquier organización que necesite controlar sus procesos de negocios, mejorar la productividad y reducir costos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 2 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | | Basado en las opiniones generales | | Relación calidad-precio | | Basado en las opiniones generales | | Funcionalidades | 3.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: HEFLO - **Constitución**: 2002 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, español, francés, inglés, kazajo, portugués de Brasil, ruso - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Arabia Saudita, Argelia, Armenia, Australia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bielorrusia, Bosnia y Herzegovina, Botsuana, Brasil, Brunéi, Bulgaria y 161 más ## Funcionalidades - Arrastrar y soltar - Automatización de procesos empresariales - Autorizaciones basadas en roles - Búsqueda/filtro - Configuración de flujos de trabajo - Control de procesos de aprobación - Controles o permisos de acceso - Creación de informes/análisis - Diseño y modelado del proceso - Editor gráfico del flujo de trabajo - Gestión de documentos - Gestión de flujos de trabajo - Gestión de formularios - Gestión de tareas - Herramientas de colaboración - Seguimiento de la conformidad - Sin código - Third-Party Integrations ## Integraciones (en total: 6) - ChatGPT - DeepL Pro - Docusign - Okta - Slack - Zapier ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de procesos](https://www.capterra.do/directory/30010/business-process-management/software) ## Categorías relacionadas - [Software de gestión de procesos](https://www.capterra.do/directory/30010/business-process-management/software) - [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.do/directory/30091/workflow-management/software) ## Alternativas 1. [Zapier](https://www.capterra.do/software/130182/zapier) — 4.7/5 (3043 reviews) 2. [Albato](https://www.capterra.do/software/1011434/albato) — 4.8/5 (403 reviews) 3. [Visio](https://www.capterra.do/software/201133/visio) — 4.5/5 (3279 reviews) 4. [Lucidchart](https://www.capterra.do/software/146136/lucidchart) — 4.5/5 (2247 reviews) 5. [Asana](https://www.capterra.do/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Opiniones ### "HEFLO - practicality and speed in collaborative design of BPMN workflows for online publishing" — 4.0/5 > **Usuario verificado** | *9 de noviembre de 2019* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: \* Online access, no need to install anything and can access from anywhere regardless of operating system; \* Possibility of collaborative work; \* BPMN symbology with color presentation; \* Export to .BPMN, PDF and PNG; \* Generation of automatic documentation of the developed flow. This documentation is not only available in PDF format but also directly accessible in the automated publication of your flow. So if the user has questions about how to perform their task, they can now access the documentation through the task itself; \* Automated publication availability of the created workflow with form creation and automatic emailing capability; \* Possibility to attach individual documents and comments to each new process created for the mapped flow; > > **Puntos en contra**: \* Sometimes, after having a very large flow mapped, the tool gets lost in the links between symbols. Where all the calls had to be redone; \* Error messages showing information only: OPS\! An error has occurred. Thus, it is not possible to know what is wrong leading all updates made to be missed since the last automatic save before such an error occurs that we do not know what it is. To correct it just reload the page and all updates made after the error occurs are lost; \* No real-time flow chart visualization to know where I am and where I am going. As much as you have images of the mapped stream available through the documentation trigger, you missed a real-time visual feature to show the user, look here, there are still three steps ahead for you to finish your interaction. > > Generally speaking: Overall it is great BPMN workflow development software. Meets basic features sought, such as documentation generation and documentation export. ----- ### "Heflo - great option for creating web worflows using the BPMN language" — 4.0/5 > **Fernanda** | *19 de noviembre de 2019* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I liked the software because it allowed me to model the entire flow of my work on the web, without worrying about which machine I would be accessing, can be from home, service, a friend's house, finally, just have access the Internet\! And I can share my project with all the actors involved, who can also make edits at work, if I allow them. The documentation available both on the blog in text format and on videos helped me a lot in the initial development process, a lot of contextual presentation of the application of symbols, the examples of ready workflows also helped a lot. Most of my questions were not how to manipulate the software but how to relate the BPMN symbols to create the flow I needed. The possibility of creating versions of my project and / or cloning are great options when you don't want to ask for an idea and at the same time you want to make some adjustments and then decide which option is best. Being able to export to BPMN format is also a big advantage and gives me security of portability to another tool if I for some reason give up using HEFLO. > > **Puntos en contra**: I couldn't add more than one responsible actor to a lane, and it was an activity that there were no steps to break into more pieces, so I really needed to assign more than one actor to it. I also had difficulty using a timer intermediate event, I need to represent that the next step would start when the Valuation Date field arrived, and I could not make that representation. There are some advanced instructional materials in this regard, but they are paid for, maybe you should review this, because knowing how to use the tool, how to draw the flows will only get me closer to the tool, I would even suggest having a specialist follow up. BPMN, because the more I can use, the more I want to use. It took me a long time to understand the option to delete item too, which appears when I ask to delete a symbol, or more of the workflow drawn, because I have to write the right text that has box (I want to delete these 3 items), does it need all this? . > > I loved the experience of creating my workflows with HEFLO, my problem was with the concepts of BPMN, I need an expert to help me in this regard\! ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/157383/heflo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Datos estructurados