---
description: ¿Qué piensan los usuarios de HoduCC? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HoduCC gracias a Capterra República Dominicana.
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title: HoduCC - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

Canonical: https://www.capterra.do/software/156136/hoducc

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> Ahorra tiempo, aumenta la productividad e impulsa las ventas con el software de marcador automático. Llamadas entrantes, llamadas salientes, IVR, analíticas y mucho más.
> 
> Veredicto: 99 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa HoduCC?

HoduSoft es un destacado proveedor de software de centro de contacto y atención telefónica que utilizan cientos de clientes y que ayuda a negocios de todos los tamaños.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 99 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funcionalidades | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: HoduSoft
- **Ubicación**: Ahmedabad, India
- **Constitución**: 2015

## Contexto comercial

- **Precio de partida**: US$10.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Linux (local), Android (móvil), iPhone (móvil)
- **Idiomas admitidos**: inglés, portugués de Brasil, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funcionalidades

- Acciones activadas por evento
- CRM
- Centro de atención telefónica de llamadas entrantes
- Centro de atención telefónica de llamadas salientes
- Chatbot
- Creación de informes de llamadas
- Creación de informes y estadísticas
- Creación de informes/análisis
- Desvío de llamadas
- Distribución automática de llamadas
- Enrutamiento automatizado
- Enrutamiento de llamadas
- Gestión de campañas
- Gestión de centros de atención telefónica
- Gestión de colas de espera
- Gestión de contactos
- Gestión de la calidad
- Gestión de listas
- Grabación
- Grabación de llamadas
- Grabación de texto de llamada
- IVR
- Identificador de llamadas
- Integración de telefonía informática
- Interfaz de agentes
- Marcación automática
- Marcador automático
- Marcador predictivo
- Panel de actividades
- Panel de comunicaciones
- Registro de llamadas
- Seguimiento de interacciones
- Supervisión de llamadas
- Transcripción de llamadas
- Transferencia de archivos

## Integraciones (en total: 10)

- Bandwidth
- Bird
- Bitrix24
- Dynamics 365
- Freshdesk
- Pipedrive
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para call center](https://www.capterra.do/directory/30007/call-center/software)

## Categorías relacionadas

- [Software para call center](https://www.capterra.do/directory/30007/call-center/software)
- [Software de contact center](https://www.capterra.do/directory/32035/contact-center/software)
- [Programas para grabar llamadas](https://www.capterra.do/directory/30533/call-recording/software)
- [Software de telemarketing](https://www.capterra.do/directory/31034/telemarketing/software)
- [Software para llamadas automáticas](https://www.capterra.do/directory/30999/auto-dialer/software)

## Alternativas

1. [Ringover](https://www.capterra.do/software/169627/ringover) — 4.7/5 (890 reviews)
2. [Convoso](https://www.capterra.do/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews)
3. [DialedIn CCaaS](https://www.capterra.do/software/29589/callcenternow) — 4.8/5 (335 reviews)
4. [Readymode](https://www.capterra.do/software/136728/Readymode) — 4.6/5 (145 reviews)
5. [LiveAgent](https://www.capterra.do/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Opiniones

### "My Experience Using Hudu CC" — 4.0/5

> **IFECHUKWU JACINTA** | *7 de septiembre de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: What I like most about Hudu CC is how easy it makes handling calls. It is convenient for making and receiving calls, callbacks, and outbound calls, and it helps make communication with clients more organized and straightforward.
> 
> **Puntos en contra**: What I like least about HuduCC is that there are occasional network or call connection issues, which can sometimes interrupt a conversation with a client. Aside from this, I find the platform easy and convenient to use.
> 
> My overall experience has been how easy it is to use when following up with clients through callbacks. It makes it easier to reach clients and continue conversations when an issue requires further assistance or follow-up.

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### "Reliable and Easy-to-Use Call Center Solution" — 5.0/5

> **Tom** | *12 de marzo de 2026* | Comercio minorista | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Easy to use, reliable, and has great call center features. Call quality is good and it makes managing customer support much easier.
> 
> **Puntos en contra**: Initial setup was a bit complex and required technical support to configure properly. Some advanced features are not very intuitive, so it takes time to fully understand the system. The user interface could also be more modern and responsive.
> 
> Good experience overall. The system is stable, works well for call center operations, and has helped improve our communication and support process.

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### "Excellent technology back by available and knowledgable support" — 5.0/5

> **Neil** | *12 de agosto de 2026* | Telecomunicaciones | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: HoduCC is a feature rich, reliable omnichannel platform catering to a wide range of industry sectors. There's a strong focus on R\&D, with new features and continuous improvement on existing ones. Aggregating the various channels is seamless, and easy to both use and manage. The dedicated team at HoduCC offers exceptional support and service, and the genuine partnership we've been able to build with the Hodu team has been a real highlight.
> 
> **Puntos en contra**: No cons come to mind. As with any digital product, there are hurdles to overcome from time to time, but these are professionally managed in conjunction with the HoduCC team. There's a wide range of ready to use AI tools already, and I'm looking forward to seeing many of these developed out further, so HoduCC can lead the market here the way it does in so many other areas.
> 
> We've had a very positive experience with HoduCC, and I look forward to working with the team for years to come.

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### "HoduCC UX Improvement" — 3.0/5

> **Usuario verificado** | *7 de septiembre de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: The platform serves it purpose, calls are clear enough and its nice that activities like follow-up calls can be scheduled.
> 
> **Puntos en contra**: The platform randomly logout users, users have to constantly refresh the browser tab to stay active. Also, the UX is not user friendly, most of the icons and tabs need to be taught to understand their functionality. The interface looks packed, even with the submenu on the left pane, there's still a lot of info to grasp in one view.
> 
> It serves it purpose but could use some UI/UX improvements and web session stability. There should be good structural categorisation of the menu's and tabs, the icons should have clear text describing its functions.

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### "Value for Money" — 4.0/5

> **Antony** | *28 de abril de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Good value for money compared to the other enterprise platforms in the market, with similar rich features that my team can use to deliver excellent customer experience without high investment costs.
> 
> **Puntos en contra**: Setup, configuration and onboarding took longer than expected, delaying our kick-off by nearly 72 hours.

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## Enlaces

- [Ver en Capterra](https://www.capterra.do/software/156136/hoducc)

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