Momoyoga

Muy buena experiencia

Puntos a favor:

Momo yoga me ayuda a gestionar las reservar y cobros de mi estudio de yoga. Por lo que me facilita mucho el trabajo diario. Los datos de los alumnos se quedan registrados y te permite tener una información bien organizada y de fácil acceso.

Contras:

Me gustaría poder modificar el formulario de inscripción.

Love Momoyoga!

Puntos a favor:

momoyoga is an excellent platform for yoga teachers, studios, and communities. My studio switched from Mindbody to Momoyoga in 2020 and we have no plans to go back. We average 3-4 classes per day, 8-10 teachers, and 300-500 clients/week. The platform provides all of the necessary information without the added "fluff' that some platforms charge much higher rates for. The number one thing I love about momoyoga is their customer service team. If we ever have an issue, question, or recommendation it goes directly to a real person who responds quickly and honestly...the human interaction really goes a long way and the whole team truly cares about the work they do! The integrity behind this company is top notch and something that is (ironically) missing from a lot of wellness tech platforms! Thank you momoyoga!

Contras:

Taking payment is a little clunky- in studio I use Paypal Zettle to accept credit cards but it isn't integrated so once the client pays for the pass, I have to go back in and mark it paid. It would also be helpful to be able to refund directly from the platform. Calculating my actual income is challenging because I have to look at multiple sources and factor in the fees. It could be helpful to have one lump sum deducted as the fee each week so that I can see what my actual income is. That said, the pros greatly outweigh this added step!

Happy with Momoyoga!

Comentarios: I like the product!
As I started I was able to make most of my settings very easy.
I had few questions and get very quick support in a call with a friendly Momoyoga employee.
Overall, I do not have any trouble with Momoyoga. System is running, bookings are working, customer are not complaining and I can work with it.

Puntos a favor:

It was very easy to customize. Bookings working without errors (bad experience with former software) Integration to our homepage was very easy.

Contras:

As admin I book sometimes classes for new customers that are not registered and wisch I could add customer name to the booking. Currently I add a note with the name as workaround.

Chaos, Bugs, insufficient IT Support,

Comentarios: I am very disappointed. At first I thought its me, after having tried everything and being on other homepages using Momoyoga as well I know it is not me and the customers it is the system. What I find also very unfair is that you can´t delete the tool yourself. I have cancelled, quitted and asked for deleting all my datas, they offer me a telephone call now. After a few senseless mails trying to solve the problem for some weeks I have made my decidions and I want to get away from this time absorbing tool.

Puntos a favor:

To implement classes and describe them This value is too short. (40 character minimum): Sorry, the rest was disappointing I have no more good about it

Contras:

The bugs in the system causing Chaos. Leading to the fact that prices and products can´t be implemented properly... The customers can register but not pay properly. They often don´t understand the system. The translation into German is lacking. If you have too many price categories and classes the system seems to be insufficent respectively it shows bugs, is not working properly. My husband tried it with me and also saw it not working...

Excellent for an independent yoga teacher

Puntos a favor:

I am an independent yoga teacher, running my own classes at different venues in town. I didn't have any online payment method prior to using Momoyoga. I run three classes a week plus 1 or 2 workshops a month. Momoyoga easily pays for itself, despite my small numbers as students pay in advance for their classes. It is easy to use, easy integrate with my website, easy to get financial reports from, easy to keep an eye on class numbers and to add/remove classes as required. The staff are lovely and very friendly any time I have a problem and respond to issues with functionality very politely and quickly.

Contras:

Having an app for clients to book into class is good, but they cannot make purchases in the app and are taken to the webpage instead which people find frsutrating.