---
description: ¿Qué piensan los usuarios de 5stelle? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de 5stelle gracias a Capterra República Dominicana.
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title: 5stelle - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [5stelle](/software/149923/5stelle)

# 5stelle

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> Sistema de administración de propiedades basado en la nube con motor de reservas y gestión de canales.
> 
> Veredicto: 71 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa 5stelle?

Hoteles independientes o cadenas pequeñas. Desde bed and breakfasts hasta hoteles 5 estrellas, de 3 a 150 habitaciones.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 71 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: 5stelle
- **Constitución**: 2011

## Contexto comercial

- **Precio de partida**: EUR 1,000.00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: francés, inglés, italiano
- **Países disponibles**: Estados Unidos, Italia

## Funcionalidades

- Automatización de marketing
- CRM
- Gestión de la experiencia del huésped
- Gestión del mantenimiento
- Integración de GDS y OTA
- Punto de venta (POS)

## Integraciones (en total: 1)

- SiteMinder

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Chat

## Categoría

- [Software para hoteles](https://www.capterra.do/directory/20031/hospitality-property-management/software)

## Alternativas

1. [WebRezPro](https://www.capterra.do/software/113348/webrezpro) — 4.6/5 (211 reviews)
2. [Guesty](https://www.capterra.do/software/159377/guesty) — 4.4/5 (465 reviews)
3. [Slope](https://www.capterra.do/software/167344/slope) — 5.0/5 (45 reviews)
4. [Hostaway](https://www.capterra.do/software/152433/hostaway) — 4.8/5 (1524 reviews)
5. [ResNexus](https://www.capterra.do/software/129392/reservation-nexus) — 4.8/5 (428 reviews)

## Opiniones

### "Before the final decision, I have checked about 6-7 PMS. Cheapest and more expensive..." — 5.0/5

> **Michele (Mykhaylo)** | *30 de agosto de 2017* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like:&#10;- easy to learn by Yourself without help of someone. It is enough to know just a base of pc use.&#10;- The logic of work it is easy to understand. So I can say it accessible and usability has been organised well. &#10;- it is cloud. So i can access from my home pc or any other pc where it is installed. &#10;- Personalise, YES it is. Producers have thinking well to give us as much as possible tips to personalise. &#10;- With this software I have made my work easiest and fastest. I did got more free time :) BUT I have got more time to do other things.&#10;- Other important is: I work in a place, where some from our staff is about 60 years old... and can easily use this software \!\!\!&#10;- The most important is STAFF: opened, helpful. From my first touch I have got only positive experience: professional and personal. They assit as fast as possible, even out of office time, if it is possible.
> 
> **Puntos en contra**: Cloud... it works very well with simply adsl or mobile internet, but prefer have faster internet connection.&#10;I would suggest to create such a platform where users could put together and discus some new ideas.
> 
> I have more time to do other operation for our business. I can keep under control reservations even from my home or other country, when I am in trip. Even for our guests: check in is faster, to do a bill is easier and faster. Many operations become automatic.

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### "Review about 5stelle: Excellent" — 5.0/5

> **Ernesto** | *27 de abril de 2017* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We appreciate the simplicity and the multifunctionality.&#13;&#10;We can arrange quickly the offer with guests on the phone.
> 
> We have worked with 5stelle for about years and appreciate its multifunctionality and simplicity. It's very intuitive and can quickly learn to use all the functions (useful if you have various interns throughout the year). The reports which include payments, outstanding and tourist tax a very useful and easy to understand.&#10;The Web Availability function is fantastic, it allows you to connect to several OTAs and our booking engine simultaneously, so no risk of overbooking and prices can be updated automatically based on the room occupancy. 5stelle also allows you to install the programme on various computers so even when closed or away so we can manage prices, availability and reservations at a distance. Great customer support, who respond quickly to email and telephone requests.

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### "positive" — 3.0/5

> **martina** | *11 de mayo de 2017* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: we like it as it is simple and immediate  , it is easy to use and to understand &#10;we are new with this system so need to improve
> 
> **Puntos en contra**: what we do not like is that reservations cancelled cannot be traced as they disappear from the system&#10;difficulties in understanding the room type in case of change in room category
> 
> accounting is clearer

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### "Customer care Reps are always helpful \!" — 5.0/5

> **Domenico** | *30 de abril de 2017*
> 
> **Puntos a favor**: Complete management tool based on a cloud technology that is supported from desktop devices and mobile too, it always allows you to maintain control over all hotel departments.&#10; You can monitor in real time and have a precise check of cost \&amp; profit, hotel reviews, detailed sale analysis, detailed pick-up reservations reports and much else...&#10;its true point of strength is constant updating in search and development; they continuously invest money in new partnership with TripAdvisor review direct connection, intelligence- rate software, brand reputation etc .... giving us the possibility to integrate the best on the market.

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### "Bravi a 5 stelle" — 5.0/5

> **lodovico** | *22 de abril de 2017* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: flexibility
> 
> **Puntos en contra**: nothing
> 
> I am the owner of a small boutique hotel and I have been using 5stelle for about 10 years now. I have seen this software evolve and grow while always remaining a step ahead of our needs, which has helped us grow likewise. &#13;&#10;The work process is very simple, intuitive and flexible. This year we completely changed our pricing and cancellation policies and I was helped all though the process by the 5stelle staff, allowing the transition to go smoothly. The mobile application is extremely useful for a small operation like mine where I need to have access at any time on my phone. For me the excellence of 5stelle comes from its flexibility and the availability and reliabilty of its support team.

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## Enlaces

- [Ver en Capterra](https://www.capterra.do/software/149923/5stelle)

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