---
description: ¿Qué piensan los usuarios de Route4Me? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Route4Me gracias a Capterra República Dominicana.
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title: Route4Me - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para empresas de transporte](/directory/30820/transportation-management/software) > [Route4Me](/software/149633/route4me)

# Route4Me

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> Plataforma de optimización de logística inteligente con enrutamiento de última generación que ayuda a las empresas de todo tipo y tamaño a mejorar su logística urbana.
> 
> Veredicto: 409 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Route4Me?

Sirve para las empresas cuyo éxito depende de que sus conductores lleguen a los clientes de manera oportuna y rentable. Mensajeros, representantes de ventas en campo, inspectores, paisajistas y más.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 409 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funcionalidades | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Route4Me
- **Ubicación**: Hackensack, EE. UU.
- **Constitución**: 2009

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, inglés, italiano, japonés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funcionalidades

- Acceso móvil
- Alertas y notificaciones
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda por número de bastidor (VIN)
- Captura de firma a través de dispositivos móviles
- Creación de informes y estadísticas
- Creación de informes/análisis
- Enrutamiento
- Firma electrónica
- GPS
- Gestión 3PL
- Gestión de asignaciones
- Gestión de carburante
- Gestión de clientes
- Gestión de conductores
- Gestión de empleados
- Gestión de envíos
- Gestión de expediciones
- Gestión de flota
- Gestión de operadores
- Gestión de pedidos
- Gestión de pedidos de trabajo
- Gestión de transporte
- Gestión de técnicos
- Gestión de vehículos
- Gestión de órdenes de compra
- Gestión del mantenimiento
- Métricas de rendimiento
- Optimización de cargas
- Optimización de rutas
- Portal de clientes
- Programación
- Real-Time Data
- Real-Time Updates
- Seguimiento de conductores en directo
- Seguimiento de entrega
- Seguimiento de envíos
- Seguimiento de estado
- Seguimiento del kilometraje
- Third-Party Integrations

## Integraciones (en total: 11)

- Accela Planning
- Dynamics 365
- Google Maps
- IBM Maximo Application Suite
- IBM Sterling Order and Fulfillment Suite
- MuleSoft Anypoint Platform
- NetSuite
- Salesforce Sales Cloud
- Shopify
- WooCommerce
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para empresas de transporte](https://www.capterra.do/directory/30820/transportation-management/software)

## Categorías relacionadas

- [Software para empresas de transporte](https://www.capterra.do/directory/30820/transportation-management/software)
- [Software para control de transporte](https://www.capterra.do/directory/10048/transportation-dispatch/software)
- [Software de gestión de flotas](https://www.capterra.do/directory/20007/fleet-management/software)
- [Software de asignación de personal](https://www.capterra.do/directory/30059/service-dispatch/software)
- [Software de logística](https://www.capterra.do/directory/30081/logistics/software)

## Alternativas

1. [OptimoRoute](https://www.capterra.do/software/161579/optimoroute) — 4.6/5 (259 reviews)
2. [Elite EXTRA](https://www.capterra.do/software/131389/elite-extra) — 4.7/5 (364 reviews)
3. [Jobber](https://www.capterra.do/software/127994/jobber) — 4.6/5 (1456 reviews)
4. [Samsara](https://www.capterra.do/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1005 reviews)
5. [Driv.in](https://www.capterra.do/software/147906/driv-in) — 4.7/5 (114 reviews)

## Opiniones

### "Efficient Routing, User-Friendly Interface" — 5.0/5

> **Ronnie** | *29 de enero de 2026* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I really like how Route4Me makes routing simple yet effective with its almost step-by-step process for completing a route, making it very user-friendly. I enjoy using the Routes Map feature, which allows me to click and drag stops from route to route, saving me a lot of time. This feature is particularly helpful for viewing split routes as a single one, making it easier to optimize them. I value how Route4Me helps optimize routes to their full potential, ensuring no drive time is wasted. It also effectively stores information, like pictures and notes per customer, which is useful for keeping records. The initial setup is simple and user-friendly.
> 
> **Puntos en contra**: The Route4Me In-App Navigation still needs improvement as it's not always accurate. My team has to use a 3rd party Map app because of this.
> 
> My overall experience is great. I've seen tremendous changes since I started working with R4M. All changes have made the experience better one way or another.

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### "The most verstaile routing solution in the market" — 5.0/5

> **Serhat** | *19 de enero de 2026* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The user experience is seamless, intuitive, and fast. Customer support responds instantly and is always prompt. You can ask any question and receive a quick solution.
> 
> **Puntos en contra**: RouteMe should improve the accuracy and consistency of its ETA calculations when scheduling. This would make the forward planning process more reliable.
> 
> Planning dynamic routes, customize it to your company needs is very useful. It was handy solving order uploads and review as well

-----

### "Technical support and customer follow through terrible" — 2.0/5

> **Ron** | *6 de abril de 2019* | Administración educativa | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Looked like good value, and ease of use.
> 
> **Puntos en contra**: Technical support.  Some features could not be made to work.  Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software.  To insure that I was able to be up and running before the end of my 7 day free trial.  I was promised the demo daily, and it never happened.  I actually had three appointments for the demo.  The first was never confirmed.  The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial.  The third was then rescheduled, and the team never called.  Not to start the demo, not to cancell or reshedule the demo again.  They did not call at all.  Now 2 days later, they have still not called.  The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.
> 
> Create routes to pickup our students from home and deliver them to school in the morning.  Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs.  Then in the afternoon take the students back home.  &#10;I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function.  Mainly no U Turns allowed.  the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around.  It did the same U turn in our city areas as well.  Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.  &#10;I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.&#10;I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges.  It seems to be a complete waste of time.

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### "Satisfied Customer." — 5.0/5

> **LUIS** | *21 de julio de 2025* | Administración educativa | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Easy to use interface and features, meets all of our needs with efficiency. It is fast and responsive.
> 
> **Puntos en contra**: Limited user customization, and sometimes when updates are made it affects our routing process which may require adjusting it.
> 
> Very happy with their products and services. I would definitely recommend it to anyone with similar operations to ours.

-----

### "My Go to Routing App" — 4.0/5

> **Courtney** | *19 de enero de 2026* | Alimentación y bebidas | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I love how easy it is to use this app, not to mention the onsite web support that gets to you very fast and helps answer any and all questions are even willing to call your drivers to walk them through any issues they may have on the mobile app.
> 
> **Puntos en contra**: the only downside I have for this is it being updated quite often. but i get it things need to get upgraded but then you have to re-learn where things are on the site but like any other software it needs to be done.
> 
> Been using Route4me for 6 years going on 7. value for the money we spend on it it's definitely worth it. Using it is easy and there lots of tutorials if needed. Helps a lot with organizing my delivery's no need to think about how to do the routes the site just takes over and makes it the most efficient route. The Web support is outstanding I have never had any other web support be so fast with helping resolve an issue and making it so user friendly to figure out on how to fix it. I upload 100 some stops for 1 day give the site 6 drivers and 10hours per driver route4me takes that information and throws it out there on a map and gives me the best directions, and time it's a great site.

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