--- description: ¿Qué piensan los usuarios de Toonimo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Toonimo gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Toonimo - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/30671/customer-experience/software) > [Toonimo](/software/144699/toonimo) # Toonimo Canonical: https://www.capterra.do/software/144699/toonimo > Toonimo humaniza la experiencia del usuario de la web con interesantes recorridos digitales. > > Veredicto: 5 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Toonimo? Toonimo mejora la experiencia del usuario web para cualquier sitio web, aplicación o plataforma. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 5 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 5.0/5 | Basado en las opiniones generales | | Funcionalidades | 5.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Toonimo - **Ubicación**: New York, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Precio de partida**: US$7,200.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, Francia, Italia, Japón, Reino Unido ## Funcionalidades - A/B Testing - Alertas y notificaciones - Alerts/Escalation - Análisis visual - Aprendizaje asíncrono - Aprendizaje mixto - Aprendizaje sincronizado - Base de datos de clientes - CRM - Certificación y licencias - Chat en vivo - Conformidad con SCORM - Creación de contenidos - Creación de informes/análisis - Encuestas y comentarios - Estructura de encuesta NPS - Formación en la aplicación - Gestión de comentarios - Gestión de encuestas y sondeos - Gestión de la base de conocimiento - Gestión de la experiencia del cliente - Gestión de lanzamiento - Guía contextual - Herramientas de autoservicio - Historial de cliente - Modelos personalizables - Onboarding del usuario - Panel de actividades - Panel de comunicaciones - Personalización de páginas web - Portal de autoservicio - Real-Time Analytics - Real-Time Reporting - Recopilación de datos multicanal - Segmentación de clientes - Segmentación por comportamiento - Segmentación por público - Seguimiento de la participación - Seguimiento del comportamiento - Third-Party Integrations - Varios idiomas ## Integraciones (en total: 3) - Conversational Cloud - Google Analytics 360 - LiveChat ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de experiencia del cliente](https://www.capterra.do/directory/30671/customer-experience/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.capterra.do/directory/30671/customer-experience/software) - [Software de compromiso del cliente](https://www.capterra.do/directory/30906/customer-engagement/software) - [Software de personalización](https://www.capterra.do/directory/30965/personalization/software) - [Software de gestión de la formación](https://www.capterra.do/directory/10008/training/software) - [Software para adopción digital](https://www.capterra.do/directory/31638/digital-adoption-platform/software) ## Alternativas 1. [Whatfix](https://www.capterra.do/software/143008/whatfix) — 4.6/5 (77 reviews) 2. [Userlane](https://www.capterra.do/software/157465/userlane) — 4.5/5 (47 reviews) 3. [Thought Industries](https://www.capterra.do/software/142263/thought-industries) — 4.6/5 (79 reviews) 4. [Intercom](https://www.capterra.do/software/134347/intercom) — 4.5/5 (1131 reviews) 5. [Pendo](https://www.capterra.do/software/151951/pendo-platform) — 4.5/5 (238 reviews) ## Opiniones ### "Toonimo - Excellent Tool \!" — 5.0/5 > **Itay** | *4 de marzo de 2022* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Used by non developers and developers. Easy to use, quick, supports our SDLC and all security requirements. We recommend it > > **Puntos en contra**: So far it's the best digital adoption platform solution we tried. > > Great team, support. Initially we took a look at the major competitors but really glad we went with Toonimo and their audio features. much more engaging. ----- ### "A very good demo/walkthrough software" — 5.0/5 > **Usuario verificado** | *3 de abril de 2018* | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Toonimo is a very simple demo/walthrough software that even the most inexperienced user could use to develop very effective and crisp tours for their site. > > **Puntos en contra**: I work as a training professional, and unfortunately, there were a few features that made this not fit with my needs. One was the inability to publish to a tracking standard like SCORM or xAPI. This may not be a need for many, but it was important for my team to be able to report how that asset would be used along other assets in our learning ecosystem (Toonami does have good metrics in its tool, but it is a separate pool from my pool of data, and there were other tools I could use to get data into on common repository). Toonami offers professional voiceover for the demos, but there are tools on the market that would allow a decent library of text-to-speech or easy integration with an engine like Amazon's Polly. It isn't that Toonami is bad, but it wasn't deeply featured enough for me, and for what I would use, there were other tour building tools for free that were quite close in functionality. > > If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy to use. In a very short time, almost any user would be able to create very good interactive tours of a site. My one caution on the tool is understanding if it has the right feature set for your needs. The tool is not as simple to extend features as other tools. ----- ### "Great service, cool product" — 4.0/5 > **Sari** | *13 de febrero de 2015* > > Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to suggest new ideas to us, and to implement ours, even when it's technically difficult or different than expected. Most importantly, our contacts are extremely responsive and available to us which has made it easy to get things done in a timely and comfortable way. ----- ### "Simple, Effective, Fast" — 5.0/5 > **Scott** | *5 de febrero de 2015* | Marketing y publicidad > > We have a great product, but it can be difficult to explain its unique advantages succinctly on our site in the few seconds that a casual visitor spends browsing. With Toonimo's help we have been able to do this, and as a result have seen conversions increase by 30%. From our initial conversations with Toonimo it was clear that theirs was an innovative solution which required very little work on our end and it seemed cost effective from the get go. ----- ### "Easy to use. Great support" — 5.0/5 > **Ben** | *14 de julio de 2016* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I been using Toonimo tool for 3 months. really satisfied with the product. The product improved my conversion rate in the website ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/144699/toonimo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | ----- ## Datos estructurados