15 años ayudando a las empresas dominicanas
a elegir el mejor software

¿Qué es Employment Hero?

Como el único sistema de RR. HH. en la nube totalmente integrado con nómina integrada y gran cantidad de beneficios para los empleados, Employment Hero facilita la gestión del empleo. Diseñado para empresas de todos los tamaños, ofrece todas las herramientas que necesitas para gestionar el empleo desde la contratación hasta la jubilación.

Desde la incorporación sin papel y la gestión del desempeño, hasta contratos de empleo y plantillas de políticas desarrolladas por abogados laborales, puedes estar seguro de que tu negocio sigue cumpliendo con las normas.

¿Quién usa Employment Hero?

Propietarios de negocios, gerentes de RR. HH., gerentes de nómina, gerentes de personal y cultura, directores generales, gerentes generales, nómina, RR. HH. y asesores comerciales.

Employment Hero Software - 1
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Employment Hero Software - 4
Employment Hero Software - 5

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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Employment Hero

Evaluación media

En general
4.4
Facilidad de uso
4.4
Atención al cliente
4.1
Funcionalidades
4.2
Relación calidad-precio
4.3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
64%
4
23%
3
6%
2
2%
1
4%
William
Account Executive
Usuario de Linkedin verificado
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use HR software

3.0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Dayna
Dayna
Head Of Delivery en Australia
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Our first 6 months utilising Employment Hero

5.0 hace 2 años

Comentarios: Overall it has been an important tool that has made growing our team a lot easier and ensured we are supporting our team ensuring we are following all the best practices of HR.

Puntos a favor:

Employment Hero was the first time we were introducing an HR Platform within the business. The fact that it has a rewards program was very exciting to the team and created buy-in which allowed us to create engagement through the team. Having a great policy and performance review templates allowed us to create processes around how we engage with our team and set standards.

Contras:

Not being able to customise colours on the UI to match branding.

Respuesta de Employment Hero

hace 2 años

Hi Dayna, Thank you for your lovely review- we really appreciate your support! I've passed on your feedback about UI colour customisation to our Product Team. Many thanks, Rosie

Rajesh
Management Accountant en Australia
Telecomunicaciones, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Employment hero is amazing payroll end to end software, Only when it works

5.0 hace 6 meses

Comentarios: Experience with "key pay" was great and I myself configured and rolled out the new payroll system. It performed very well and now I have to look for something else has since "Employment hero" took over, it has been very slow and unreliable. Sometimes my staff do not get paid just because the payroll system is so slow that the pay run is not finished, and we do not meet cut-off times. Pathetic.

Puntos a favor:

Customizable. user friendly interface, Ease of use and easy to coach to new payroll person.

Contras:

Too slow, almost every Monday. Therefore, no matter how good your product is, if it's slow and frustrating, then it has already failed. It was good when it used to be called "key pay". I guess expansion cannot necessarily be sustained.

Respuesta de Employment Hero

hace 6 meses

Hi Rajesh, Thanks for your review and feedback. I am glad to hear that you find using our platform easy-to-use and intuitive. I'm interested in your feedback about speed, as I haven't come across this before. Please note that status updates for our platform are always available at: https://status.employmenthero.com/ If you continue to encounter this issue, please reach out to our support team. You can do this by logging into the platform as an admin, clicking the support button in the bottom right corner, and following the prompts. I hope we can work together to turn your overall experience around. Many thanks, Rosie @ Employment Hero

SriRam Sudarsan
SriRam Sudarsan
Business Owner en Australia
Usuario de Linkedin verificado
Deportes, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Stay away from Employment hero

2.0 hace 2 semanas Nuevo

Puntos a favor:

Nothing, its another version of quick books but you pay more

Contras:

overpriced software for a quick book replica. Very bad customer service who did not even call me but closed the ticket. This happened twice and any questions asked they refer to videos. Negative, There is one small demo of the product. There is no trial period to check the product. There is a one year contract and you cannot leave once you sign up. There is no negotiations with the Employment Hero team since they dont respond

Natasha
Human Resources Recruitment Asst en Australia
Transporte/transporte en camión/ferrocarril, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Current Employment Hero Customer

5.0 hace 3 meses

Puntos a favor:

Ease of use and speed in which onboarding can be completed all in one place

Contras:

Sometimes slow response to issues that require assistance

Respuesta de Employment Hero

hace 2 meses

Hi Natasha, Thank you very much for taking the time to leave us a review. It's so great to hear that you've found much value with the platform. We're constantly working on improving so your feedback on the response time is helpful and I've passed it on. Many thanks, Yiying @ Employment Hero

Charlie
Corporate Services Coordinator en Australia
Bienes de consumo, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Employment Hero was supposed to make our life easier...

4.0 el año pasado

Comentarios: Overall, the platform has decreased the amount of time we were spending on the HR & Payroll function, our biggest win was the automation of the onboarding process.We are still struggling (nearly 18 months down the track) with some of the Rule Sets in the payroll function that do not work how they need to - we are manually adjusting some payslips every week.The support team are not very supportive in the first instance. We have been left high and dry and missed the bank cutoff on our pay day on several occasions because of their lack of response - which has meant that 150+ people got paid a day late - not ideal. Once you actually get in contact with a support person, they are generally quite helpful, however, I am still waiting on a response to a support ticket that was placed over 4 months ago - seems its too hard, so they are just ignoring me. Even the Customer Success Manager has not followed it up.New features are rolled out without proper testing - for instance, the paid break feature. It seems that they are intent on creating new features that are not crucial to our business and leaving the core functionality behind.Should have gone with Elmo.

Puntos a favor:

The automation - onboarding, leave requests, timesheets, payroll.The app - mobile HR on the go.

Contras:

The implementation phase - we completed as many checks as we could, but as a manufacturing business that has hourly paid & salaried staff, with multiple shifts across 2 sites & a specific Enterprise Agreement, we could not identify every single scenario, so after we rolled it out, there we unforeseen issues that we were just left to deal with. Once the implementation team completed the implementation to their satisfaction, they wiped their hands of us and handed us over to the support team, who never answer the phone and take their time to respond to your queries.The system is not flexible - there are several feature requests that we have put through because it just doesn't work as we need it to. The reporting needs to be better - the graphs are pretty, but I would like to be able to download the data behind them - some reports you can, some you can't. The goals module may work for professional services businesses, but not for manufacturing.The payroll platform reporting also needs to be more flexible - you can only create custom reports on certain things. We need to slice & dice information and the only way to do that is to manipulate it in Excel.The integration of the HR & Payroll platforms. Leave requests & expense reimbursements do not integrate from HR to Payroll. Neither do terminated employees integrate from Payroll to HR - if you terminate someone in Payroll, you have to replicate it in HR, so double-handling.That stupid app SWAG - should never have changed it.

Respuesta de Employment Hero

el año pasado

Hi Charlie, Thank you for taking the time to share your experience with Employment Hero. I'm truly sorry to hear that the implementation phase did not meet your expectations and that you've faced some challenges with our support times too. I've passed on your feedback to our team, who has been working to address and resolve these challenges with you. We take all customer feedback seriously and appreciate your honest review. I wanted to assure you that behind the scenes we're implementing a number of initiatives to improve your overall experience, and feedback like this is crucial to the success of these initiatives. If you have any further concerns or feedback, please do not hesitate to reach out to us. We value your business and appreciate the opportunity to serve you. Many thanks, Anna @ Employment Hero