--- description: ¿Qué piensan los usuarios de MSP360 Backup? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de MSP360 Backup gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP360 Backup - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Programas de gestión de archivos](/directory/30998/archiving/software) > [MSP360 Backup](/software/143536/msp360-managed-backup) # MSP360 Backup Canonical: https://www.capterra.do/software/143536/msp360-managed-backup Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.do/software/143536/msp360-managed-backup?page=2) > Uno de los principales servicios de copia de seguridad para proveedores de servicios gestionados. simplicidad. Rentable. Aprovecha AWS, Wasabi, Backblaze B2 y el almacenamiento local. > > Veredicto: 251 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa MSP360 Backup? Proveedores de servicios gestionados, proveedores de servicios de TI, VAR, integradores de sistemas ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 251 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: MSP360 - **Ubicación**: Powell, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Argentina, Australia, Austria, Brasil, Bélgica, Canadá, Chipre, Colombia, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Francia, Irlanda, Israel, Italia, Japón, México, Noruega y 8 más ## Funcionalidades - Alertas y notificaciones - Archivado multimedia - Búsqueda de texto completo - Cifrado - Compresión - Control de versiones - Control/Acceso remoto - Copia de seguridad VM - Copia de seguridad continua - Copia de seguridad en la nube - Copia de seguridad incremental - Copia de seguridad y recuperación - Creación de informes/análisis - Data Retention Management - Deduplicación - Escaneados automáticos - Gestión de contratos o licencias - Gestión de incidentes - Gestión de problemas - Gestión de recursos informáticos - Importación y exportación de datos - Monitoreo continuo - Monitorización y gestión remota - Panel de actividades - Panel de comunicaciones - Para MSPs (Proveedores de servicios gestionados) - Programación - Programación de copias de seguridad - Recuperación de desastres - Registro de copia de seguridad - Remote Update/Installation - Replicado de datos - Restauración completa (BMR) - Third-Party Integrations ## Integraciones (en total: 11) - Amazon EC2 - Autotask PSA - ConnectWise Automate - ConnectWise PSA - Google Cloud - Google Workspace - Microsoft 365 - Microsoft Azure - NinjaOne - ScreenConnect - Wasabi ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de gestión de archivos](https://www.capterra.do/directory/30998/archiving/software) ## Categorías relacionadas - [Programas de gestión de archivos](https://www.capterra.do/directory/30998/archiving/software) - [Software de copias de seguridad para servidores](https://www.capterra.do/directory/31098/server-backup/software) - [Programas para hacer copias de seguridad](https://www.capterra.do/directory/31076/backup/software) - [Software para Proveedores de servicios (MSP)](https://www.capterra.do/directory/30921/msp/software) - [Software para servicios informáticos](https://www.capterra.do/directory/30672/it-service/software) ## Alternativas 1. [IDrive](https://www.capterra.do/software/171884/idrive) — 4.6/5 (1201 reviews) 2. [Cove Data Protection](https://www.capterra.do/software/163343/backup-and-recovery) — 4.6/5 (375 reviews) 3. [Salesforce Backup](https://www.capterra.do/software/1034020/salesforce-backup) — 4.8/5 (80 reviews) 4. [NAKIVO Backup & Replication](https://www.capterra.do/software/161328/nakivo) — 4.8/5 (463 reviews) 5. [Vinchin Backup & Recovery](https://www.capterra.do/software/180134/vinchin-backup-recovery) — 4.7/5 (181 reviews) ## Opiniones ### "A robust backup management solution with an easy-to-use interface." — 5.0/5 > **Fausto** | *13 de agosto de 2024* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out. > > **Puntos en contra**: The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement. > > Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle. ----- ### "Flexible and Cost-Effective Backup Solution" — 5.0/5 > **Daniel** | *23 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of setup and configuration. Backups and restores are simple. Flexible backup options (file-level, image-based, cloud, hybrid). Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices. Reliable and consistent backups with good scheduling and retention policies. Granular restore capabilities (individual files, full systems, point-in-time recovery). Encryption support (in-transit and at-rest). Reasonable licensing model compared to many enterprise backup solutions. Support for Windows Server, workstations, and virtual environments (e.g., Hyper-V) Easy deployment and agent-based setup for endpoints. > > **Puntos en contra**: The restore process can be slower than expected, particularly for large image-based backups. Error messages and logging are sometimes unclear, making troubleshooting more difficult. Licensing structure can become confusing when mixing backup types, endpoints, and add-ons. > > Overall, MSP360 Backup provides a solid and flexible backup solution, particularly for environments that need control over storage destinations and cost. Its ability to integrate with multiple cloud providers and support a range of backup types makes it well-suited for small to mid-sized businesses and IT-managed environments. The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems. Deployment is straightforward once the architecture is understood, and the encryption and security options are strong. However, the experience is somewhat impacted by occasional complexity during setup. Troubleshooting can also take longer than expected due to vague error messages and logs. In summary, it is a dependable and cost-effective backup solution with strong flexibility. Still, it requires a moderate level of technical familiarity to manage efficiently if you don't have experience with any backup software. ----- ### "Reliable image backup with proven restores — UI could be simpler" — 5.0/5 > **José** | *5 de agosto de 2026* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The backup engine is solid and, more importantly, provably restorable. We run image-based backups of a Windows 11 workstation to an external USB drive: one full backup with VSS, then fast block-level incrementals (about 20 minutes) with roughly 80% storage savings from dedup plus compression. Our acceptance test was restoring a single file from the AES-encrypted image: it came back byte-identical (SHA-256 verified) — and it was a file that had already been deleted from the source disk, so it was a genuine data recovery, not a demo. E-mail failure notifications are dependable: they flagged every scheduled run that failed while the destination drive was unplugged. Scheduling, retention and consistency checks have worked without surprises, and the CLI is handy for automation. > > **Puntos en contra**: File-level restore is unintuitive: the wizard steers you toward full disk restore, and restoring a single file requires right-click \> Quick Restore inside Backup Storage, with no search in the image browser. Failure e-mails arrive under the mild subject "completed with warnings", which is easy to overlook when a run actually failed. Creating the bootable recovery USB from the CLI hit a driver-injection error (access denied on a virtual adapter driver) that we had to work around. > > Trustworthy where it matters most: restores. We verified a byte-identical recovery of data that no longer existed on the source machine, which is exactly what a backup product must deliver. Usability has rough edges, but for the price it is very good value, and we are moving from the trial to a paid license. ----- ### "Do not use MSP360" — 1.0/5 > **Alexander** | *6 de septiembre de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: When I moved to MSP360 it was called Cloudberry Backup and it was not bad. They changed their name and pricing and made everything worse. So I guess the best thing about MSP360 is that it was not always as bad as it is now. > > **Puntos en contra**: The web interface is terrible. It is very difficult to figure out how to navigate the interface to find backup history, restore data, even managing licenses is difficult. The only thing worse than their web interface is the new backup wizard. There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites. > > Sometimes I can be a cheapskate. Sometimes being a cheapskate leads me to choose the wrong software. I made that mistake with MSP 360. I have it installed on many client devices and migrating to another software is going to cost me a lot of time. Someday I will find that time and I will be so glad to be off this platform. ----- ### "Powerful, cost-effective backup — best for technical users" — 4.0/5 > **Marco** | *19 de julio de 2026* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Extremely capable for the price. Block-level incremental backups, client-side AES-256 encryption, VSS for open files, flexible scheduling, and long-term GFS retention — all to cheap S3-compatible storage like Backblaze B2, so ongoing cost is a few dollars a year. Restores are granular (single file, any point in time) and there's a full CLI for automation. Once configured it's been rock-solid: runs on schedule with no failures, and block-level keeps each incremental tiny. > > **Puntos en contra**: Powerful but not beginner-friendly. Setup has many options, several actions need an elevated/admin CLI, and some behavior (exclusion masks, retention formats) is under-documented — I had to experiment. My first large backup silently hit a Backblaze storage cap and the error could've been clearer. The account/licensing side was also confusing (standalone app vs. the managed-backup web console). Budget some patience and technical comfort for initial config. > > Solid, cost-effective, and reliable once dialed in. Strongly recommend for technically comfortable users; less so if you want one-click simplicity. Capability and value are top-tier — the learning curve and doc gaps keep it at a 4 rather than 5. ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.capterra.do/software/143536/msp360-managed-backup?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/143536/msp360-managed-backup) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados