--- description: ¿Qué piensan los usuarios de Send Social Media? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Send Social Media gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Send Social Media - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de marketing en redes sociales](/directory/30781/social-media-marketing/software) > [Send Social Media](/software/140836/send-social-media) # Send Social Media Canonical: https://www.capterra.do/software/140836/send-social-media Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/140836/send-social-media?page=2) > Send Social Media es el panel de gestión de redes sociales número 1 para administrar, monitorear, rastrear y medir todos tus esfuerzos de marketing. > > Veredicto: 12 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Facilidad de uso**. ----- ## Vista rápida ### ¿Quién usa Send Social Media? Un panel de gestión de redes sociales esencial para empresas, comercializadores, agencias y empresas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 12 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.5/5 | Basado en las opiniones generales | | Funcionalidades | 2.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 40% | (4/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Send Social Media - **Ubicación**: Santa Clara, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio de partida**: US$49.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - A/B Testing - Acciones activadas por evento - Análisis de campañas - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Análisis visual - CAN-SPAM Compliance - Control de procesos de aprobación - Creación de informes y estadísticas - Creación de informes/análisis - Directrices de marca - Editor WYSIWYG - Gestión de activos digitales - Gestión de campañas - Gestión de contactos - Gestión de contenidos - Gestión de flujos de trabajo - Gestión de la reputación - Gestión de proyectos - Gestión de suscriptores - Gestión de varias cuentas - Gestión del cambio - Herramientas de colaboración - Informes personalizables - Integración de redes sociales - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones - Participación del cliente - Programación de campañas - Programación de publicaciones - Publicaciones automatizadas - Recopilación de datos multicanal - Segmentación de clientes - Segmentación por público - Seguimiento de conversión - Seguimiento de la participación - Seguimiento de marcas - Seguimiento por correo electrónico - Supervisión de competidores - Supervisión de redes sociales ## Integraciones (en total: 7) - Gmail - Google Analytics 360 - LinkedIn for Business - Meta for Business - Squarespace - Twitter/X - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de marketing en redes sociales](https://www.capterra.do/directory/30781/social-media-marketing/software) ## Categorías relacionadas - [Herramientas de marketing en redes sociales](https://www.capterra.do/directory/30781/social-media-marketing/software) - [Herramientas para gestionar redes sociales](https://www.capterra.do/directory/30939/social-media-management/software) - [Herramientas de monitorización de redes sociales](https://www.capterra.do/directory/31028/social-media-monitoring/software) - [Software para análisis de redes sociales](https://www.capterra.do/directory/31655/social-media-analytics-tools/software) - [Herramientas de email marketing](https://www.capterra.do/directory/30013/email-marketing/software) ## Alternativas 1. [Mailchimp](https://www.capterra.do/software/110228/mailchimp) — 4.5/5 (17572 reviews) 2. [Agile CRM](https://www.capterra.do/software/135148/agile-crm) — 4.1/5 (524 reviews) 3. [Lebesgue](https://www.capterra.do/software/1019489/lebesgue) — 4.9/5 (43 reviews) 4. [monday.com](https://www.capterra.do/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [Hootsuite](https://www.capterra.do/software/121701/hootsuite) — 4.4/5 (3795 reviews) ## Opiniones ### "Great way to save money and time\!" — 5.0/5 > **Usuario verificado** | *4 de febrero de 2023* | Administración educativa | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I really love how I can schedule repeating posts. It has a built-in Canva design tool and integrates with my Google Analytics for detailed reports. > > **Puntos en contra**: I would like to see integration with Tik Tok someday. > > This has been my "go-to" tool for social media management of multiple Clients. I've been able to replace several other tools and save money. ----- ### "Useful tool for businesses to build and grow their brand online" — 4.0/5 > **Usuario verificado** | *5 de enero de 2018* | Petróleo y energía | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Send Social Media is a real time saver. It allows marketers to post to multiple services at one time. You can then track every single message you send across every service you have posted to. If you receive any responses, Send Social Media displays them in your Message Box. You won't have to comb through several different social media sites to find and reply to messages. > > **Puntos en contra**: My team had difficulty getting in touch with their customer service department. It took several attempts to receive a response. We also had an issue with managing Instagram accounts. However, from what I understand Instagram is not very compatible with social media management platforms. ----- ### "Worst service and they're still charging me after cancelling my account" — 1.0/5 > **Usuario verificado** | *2 de abril de 2017* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: None. Apart from the easy sign up process. But that brought the first hurdle, because the login details didn't work. > > **Puntos en contra**: User experience was underwhelming - I found a better social media management tool that's been valuable and user friendly. I wanted to sign up for a 30-day free trial. The first box you need to fill out to proceed is your payment/credit card details. There was a check box with the option for SSM to remember the details. I left this unchecked. When I closed my account before the 30-day trial, they automatically charge that credit card. This was unauthorised. After asking for them to cancel my account from their end, because I was already locked out of the admin site, they asked for my Stripe and Paypal details to cancel the automatic billing. I don't have a Stripe or Paypal account so how will this work? I received no response on how to resolve it. A month later, I get charge AGAIN\! I don't have an account with SSM anymore and they're still charging me. I asked again to delete my credit card details from their database, and again they gave me what looks like an automated response "Please cancel your account: http://sendsocialmedia.com/cancel-account/ All the best, Send Social Media Team Office: 888-329-4453 www.SendSocialMedia.com" Seriously? Where is the customer service? No one ever signs off on the emails so I can only assume it's a robot or automated one sentenced answers. Very poor customer service and they don't response to any questions unless it's related to new sales. I've disputed these transactions with the credit card provider and settled it that way because SSM is useless. But they still charged my credit card this month - TWO months after submitting my request to cancel my account\! I highly recommend you DON'T subscribe to Send Social Media. It's a waste of time. You may get stuck losing money from their dodgy automatic billing system. ----- ### "Great job" — 5.0/5 > **Robin** | *9 de febrero de 2015* > > This is exactly what we are looking for. Monitoring 200 profiles, creating unlimited custom reports (even setting up automatic report generation and email). My only con is that if you want to use it to post to FB, it shows that "Send Social Media" has posted the message. We will use this more for reporting since our current software limits the number of profiles to 20. ----- ### "Best Social Media and CRM Dashboard\!" — 5.0/5 > **Jeff** | *1 de julio de 2015* > > Send Social Media has been such a time saver. Finally I can schedule my posts in advance and spend more time going out and selling my services\! I love how you can also import all your contacts and use it as a fully functioning CRM. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/140836/send-social-media?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/140836/send-social-media) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados