SimplyBook.me

Generalmente es muy Util.

Puntos a favor:

Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.

Contras:

Si miramos sus complementos son un poco costosos.

Gestión de citas facil para empresas de servicios

Comentarios: Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad, opciones de personalización, integraciones y funcionalidades adicionales lo convierten en una herramienta eficiente para administrar las citas.

Puntos a favor:

La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.

Contras:

En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles

Muy buen producto

Comentarios: Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.

Puntos a favor:

Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.

Contras:

Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.

Muy buena aplicación

Puntos a favor:

Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.

Contras:

Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien

Sin soporte telefónico y sin atención inmediata ante incidencias graves en el servicio.

Comentarios: Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata.

Puntos a favor:

Lo mejor de esta herramienta es el amplio número de funciones configurables.

Contras:

La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta. En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía. Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades. Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.

Excelente sistema para reservas

Comentarios: Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil

Puntos a favor:

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

Contras:

En este momento no he encontrado ninguna

Alternativas consideradas: YouCanBook.me y Calendly

Razones para cambiar a SimplyBook.me: Fácil manejo y la atención personalizada

Muy contenta de tener esta plataforma en mi empresa

Comentarios: Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.

Puntos a favor:

Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.

Contras:

Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico

Muy Contenta

Puntos a favor:

Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.

Contras:

Lo que menos me gusta son las plantillas a seleccionar en modo Free.

SimplyBook.me automates the booking process in a simple way

Comentarios: I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me.

Puntos a favor:

In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.

Contras:

Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.

A SIMPLE Solution!

Comentarios: I've been really happy with Simplybook.me. It's a simple booking platform and what I was looking for. It also has most of the features I wanted.

Puntos a favor:

Love how easy to use it is for me and my clients. It has automated my business so I can focus on teaching classes. Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the progressive web app (mobile app)

Contras:

One feature I still need for my business is a waiting list per class right now it only has waiting list per day. Took a while to set up, but very helpful user guides / customer service when I did get stuck.

Alternativas consideradas: Mindbody y WellnessLiving

Razones para cambiar a SimplyBook.me: SimplyBook.me has a much better price for the features I wanted most. Also the other ones have higher per transaction fees whereas Simplybook is just the monthly and not a per transaction fee.

SBM Feedback

Puntos a favor:

It send real time updates when customers schedule with us.

Contras:

It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out.

Easy, Intuitive and Functional Meeting Booking

Comentarios: I have been using SimplyBook for a while now to schedule my meetings and it has been great so far. It is easy to setup, rarely goes down, is intuitive, and works. I highly recommend it for busy persons with a lot of meetings.

Puntos a favor:

I like that it has its own app. A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use it. I can also add time that I need to be ready for the next meeting; for example, I can make sure that no two people can book a meeting just next to each other. We can also run marketing campaigns directly from the website. There is also a free plan to test the service and decide if we want to go for the paid plan.

Contras:

The custom features are limited. For instance, if I am on the $9 per month plan - I can only use 3 custom features. I wish they allowed many custom features to be used on all paid plans like other software.

Great for handling schedules

Comentarios: Pretty good!!! Besides those little hiccups I love it.

Puntos a favor:

I love that my clients can easily book their own times.

Contras:

I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program

Happy with SimplyBook.me - Would recommend!

Puntos a favor:

Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.

Contras:

I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.

Alternativas consideradas: Google Calendar

Razones para elegir SimplyBook.me: Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months.

Software anterior: Mindbody y Mariana Tek

Razones para cambiar a SimplyBook.me: I needed to be able to have multiple people sign up for a class. Google Calendar could only create events.

Very good booking site

Comentarios: My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!

Puntos a favor:

I like how the pricing is! It’s definitely better than any other app I’ve used.

Contras:

Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.

Alternativas consideradas: Acuity Scheduling y Fresha

Razones para elegir SimplyBook.me: It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper

Software anterior: Fresha

Razones para cambiar a SimplyBook.me: It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options.

Great Yoga & Massage Booking Site

Comentarios: I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!

Puntos a favor:

Looked professional and I could do it myself. (But it took a lot of time!)

Contras:

My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.

Super Customer Assistance

Comentarios: Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.

Puntos a favor:

The level of assistance. Professional trainer Creative solutions Very helpful

Contras:

The "slide" view calendar is hard to read Set up times for services with the slide bar is challenging

Alternativas consideradas: Calendly y Zapier

Razones para cambiar a SimplyBook.me: Price was important and also scheduling re-occurring groups

For single practitioners

Comentarios: So far it’s functional but may need to switch if I continue to grow to get more features.

Puntos a favor:

Easy to set up & use. Good price. Ability to create classes.

Contras:

That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

Alternativas consideradas: Wix, Availity, Zanda (formerly Power Diary), Jane, Squarespace, MassageBook y SimplePractice

Razones para cambiar a SimplyBook.me: Cost and ease of use to get started while I have very little money

Ease of use

Comentarios: Positive so far but I have also experienced some issues with integrating payment processors.

Puntos a favor:

Simple to set up and use, friendly customer service.

Contras:

Difficulty in adding certain payment options and integrating Pay Pal etc.

Alternativas consideradas: Calendly y Schedulicity

Razones para cambiar a SimplyBook.me: Cheaper price compared to other products and services.

I like SimplyBook me

Comentarios: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

Puntos a favor:

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

Contras:

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

Alternativas consideradas: Simple Salon

Razones para elegir SimplyBook.me: The features don't adequately support what I need.

Software anterior: Timely

Razones para cambiar a SimplyBook.me: I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.

Great experience used for many years

Comentarios: We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding.

Puntos a favor:

Lots of customization options, overall very flexible, and great system once setup correctly.

Contras:

It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time.

Alternativas consideradas: Square Appointments

Razones para cambiar a SimplyBook.me: Cost, features, value more or less.

Best Bang for our Buck for 5 Years Straight

Comentarios: Love it.
Use it.
Daily/Hourly.
Forever...

Puntos a favor:

Ease of entire set-up, classes, days/times, restrictions Ability to change and edit system entries Online system support has been so very helpful whenever needed

Contras:

No live body to speak to, everything is done via text or email only. It still works, just not as convenient for an old man like me...

Perfect for small beauty business

Comentarios: I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client

Puntos a favor:

It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget

Contras:

Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product

SimplyBook.me Review - 5-Star Experience

Comentarios: User-Friendly Interface
The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.

Puntos a favor:

Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.

Contras:

Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.

Quick Review of Simplybook.me

Puntos a favor:

We enjoyed the wide variety of options and configurations it allows. You can set different services and different employees for your clients with ease. For us, using it as a booking system is our top priority, and it does this well.

Contras:

Limited features unless you unlock them. It would be nice if they allowed more features by default.

Alternativas consideradas: Calendly