---
description: ¿Qué piensan los usuarios de VBO Tickets? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de VBO Tickets gracias a Capterra República Dominicana.
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title: VBO Tickets - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de eventos](/directory/20030/event-management/software) > [VBO Tickets](/software/139984/vbo-tickets)

# VBO Tickets

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> VBO es una plataforma basada en la nube que incorpora las tecnologías más avanzadas de eventos, tickets y clientes para facultar a las organizaciones a hacer más.
> 
> Veredicto: 84 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa VBO Tickets?

Bellas artes y artes escénicas, comedia e improvisación, conciertos y festivales, conferencias colegiales, académicas y corporativas. Tenemos un conocimiento sólido de cuáles son sus necesidades y cómo ayudarlo a prosperar.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 84 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: VBO Tickets
- **Ubicación**: San Jose, EE. UU.
- **Constitución**: 2012

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, indonesio, inglés, portugués
- **Países disponibles**: Alemania, Brasil, Canadá, Estados Unidos, Japón, Reino Unido

## Funcionalidades

- Asientos reservados
- Barcode/Ticket Scanning
- Compra de entradas
- Creación de informes/análisis
- Encuestas y comentarios
- Gestión de datos del cliente
- Gestión de promociones
- Gestión de páginas web
- Marketing por correo electrónico
- Procesamiento de pagos
- Promoción social

## Integraciones (en total: 16)

- 360 Payments
- Apple Pay
- Authorize.Net Connector
- Clover
- Constant Contact
- Google Pay
- Mailchimp
- PayPal
- Paymill
- QuickBooks Desktop
- QuickBooks Online
- Stripe
- Vibe
- WePay
- Zapier

… y 1 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de gestión de eventos](https://www.capterra.do/directory/20030/event-management/software)

## Categorías relacionadas

- [Software de gestión de eventos](https://www.capterra.do/directory/20030/event-management/software)
- [Software de venta de entradas](https://www.capterra.do/directory/30039/ticketing/software)

## Alternativas

1. [Ticket Tailor](https://www.capterra.do/software/112510/ticket-tailor) — 4.9/5 (551 reviews)
2. [Eventbrite](https://www.capterra.do/software/114949/eventbrite) — 4.6/5 (5748 reviews)
3. [Whova](https://www.capterra.do/software/149712/whova) — 4.8/5 (2423 reviews)
4. [RSVPify](https://www.capterra.do/software/176614/rsvpify) — 4.8/5 (422 reviews)
5. [vFairs](https://www.capterra.do/software/149104/vfairs) — 4.8/5 (623 reviews)

## Opiniones

### "Great for traditional theaters, not versatile enough for ad-hoc performances" — 4.0/5

> **Carey** | *3 de junio de 2019* | Entretenimiento | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The interface is generally easy to navigate and figure out on your own. There are so many useful features, it can feel a bit cluttered, but once one learns the process, it handles every aspect of selling. The API is nice for embedding on your own site.
> 
> **Puntos en contra**: The entire process — from setup to event management to the API — is centered around multiple performances of one run (show), as per a traditional theater. Setting up one-off shows and shows that run continuously is much more of a burden to maintain. Ad-hoc shows, especially, require that you set up a completely new event, including reminder emails, ticket setup, etc. even if that info doesn't change from show to show. &#10;&#10;Copying events does not copy all the pertinent information, such as event images. Setting up event dates under one event for ad-hoc shows is cumbersome because the API and the dashboard group them all together.
> 
> The system is reliable and solid in what it does. Support does their best to help you find workarounds for non-traditional theaters, but are unwilling to consider enhancement requests without paying for the development. My one actual technical issue (notifications of credit card failure self-dismissed to quickly for the user to read) has been pretty much ignored.&#10;&#10;I recommended VBO for my local community theater, even with all of that because it does work well for that model. It absolutely is a bear for the rest of us (I run an improv theater).

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### "Reliable, intuitive, & super support\!" — 5.0/5

> **Julia** | *6 de agosto de 2025* | Arte y artesanía | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: From the beginning, VBO Tickets has been an exceptional fit for our mid-sized nonprofit arts organization. VBO Tickets allows us to manage everything in one system - from classes, camps, and workshops, ticketed and general admission performances, art sales, and donor management/tracking. &#10;VBO Tickets is an affordable solution for our complex offerings and the website is intuitive for both our patrons and staff to use.
> 
> **Puntos en contra**: Our only complaints are that VBO cannot currently calculate and add sales tax to orders, and it doesn't allow payment method-specific fees (we'd like to apply a percentage-based credit card fee without passing it on to all customers). We've already discussed these requests with the team at VBO and always find them open to feedback and suggestions.
> 
> The team at VBO has been patient, attentive, and helpful - not only through our original onboarding, but has continued to be an invaluable resource. They consistently go above and beyond to answer questions, troubleshoot issues, and help us find solutions. Most importantly, they treat us like partners and we always feel like we're on the same team, working toward the same goals.

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### "They need to provide a manual" — 3.0/5

> **Georgie** | *16 de diciembre de 2016*
> 
> Customer service was excellent and always available and very much appreciated by me, a not so tech savvy person.  But, the website feature access is not intuitive and requires a lot of instruction as to why one should click that to get that report.  Other than calling in there are no on-site instructions on how to do specific things. I would use the company again but will need a manual.

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### ""The Most Powerful, Customizable Ticketing Platform" doesn't begin to cover it..." — 4.0/5

> **Eric** | *2 de agosto de 2024* | Artes escénicas | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The sales, support, and development teams have been extremely transparent, understanding of pain points, and quick to implement fixes. They value client feedback and are willing to put in the work to make the product work how you'd expect it to.&#10;&#10;The product ticks almost every box. The features you and your patrons rely on and expect are all there. We've had great feedback regarding the ease of use from patrons.
> 
> **Puntos en contra**: The only cons I have are back-end/administrative side only. There are some extremely minor UI issues like text and formatting, help tips that aren't always helpful, and support documents that could use some re-doing (they currently rely heavily on video vs. text). &#10;&#10;The event builder experience takes some trial and error to find the right settings, but only because the platform is extremely customizable. It seems like options and settings aren't always where you expect them to be, likely because they've been added over time.&#10;&#10;There isn't a true "mobile-friendly" view of the back-end admin interface, and branding capabilities are limited (not as "white-label" as advertised). There is also no option for administrative users to sign in with organization SSO, despite being advertised as a feature in multiple places, and the SSO integration for end users has some limitations.
> 
> We looked at moving to VBO several years ago but held back due to some features that we felt were missing. In the two years we were with another platform, almost every feature we said was missing had been implemented. &#10;&#10;VBO seems to truly care about their client's experience, hardships, and feedback regarding the platform. The support team and sales teams are transparent about capabilities and timelines for resolution of the minor issues that we've come accross. &#10;&#10;The platform has exceeded all expectations. Are there some minor "hmm... that's confusing" moments? Yes... but they listen to your thoughts and rapidly implement fixes. If you're looking at VBO, I promise you they are worth giving more thought than I did the first time around.

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### "VBO Tickets and St. Norbert College" — 5.0/5

> **Katelyn** | *23 de mayo de 2024* | Organización de eventos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: As the Box Office Manager for St. Norbert College in Wisconsin, I can attest to the indispensable role that VBO Tickets plays in our operations. Over the past 8 years, it has proven to be an invaluable tool for managing ticketing and registration events, both on our campus and within the broader community.&#10;&#10;We rely on VBO Tickets for a diverse range of events, spanning from alumni gatherings and athletic competitions to visual and performing arts events, camps, and student activities. Its robust features, such as registrations, season tickets, and event ticketing, enable us to maintain a centralized box office while granting departmental access across campus as needed. This has greatly enhanced transparency and communication among our internal stakeholders, leading to newfound efficiencies that have revolutionized our operations.&#10;&#10;In addition to serving our college community, we leverage our campus resources to offer rental opportunities to non-profit and for-profit organizations in the community. We utilize VBO Tickets to extend the same level of transparency and service to approximately 70 rental events each year, alongside our college-affiliated functions. Our renters particularly appreciate the Event Manager Portal, which grants them access to sales and customer data for their events whenever they need it.
> 
> **Puntos en contra**: I've worked with multiple ticketing softwares so it's pretty easy for me to pick up a new one. We also use almost every feature in the system. With the number of features available, I could see how smaller organizations could be overwhelmed by the size of the platform.
> 
> VBO Tickets is the Swiss army knife of ticketing platforms. Its exceptional versatility perfectly aligns with our diverse needs across campus and within our community, making it an indispensable asset for St. Norbert College. It's clear they focus on being a customer-first company over a product-first company.

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