--- description: ¿Qué piensan los usuarios de Dispatch? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dispatch gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dispatch - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de asignación de personal](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch) # Dispatch Canonical: https://www.capterra.do/software/139893/dispatch Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/139893/dispatch?page=2) > Tranquilidad para ti, tu equipo y tu cliente. > > Veredicto: 43 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Dispatch? Empresas que despachan técnicos de servicio externo y necesitan programar trabajos, realizar seguimientos, facturar a clientes y comunicar el estado de los técnicos a los clientes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 43 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Dispatch - **Ubicación**: BOSTON, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Precio de partida**: US$129.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - Cobro de pagos en el terreno - Creación de informes/análisis - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de calendarios - Gestión de expediciones - Gestión de la disponibilidad - Gestión de pedidos de trabajo - Gestión de trabajos - Gestión de técnicos - Historial de servicios - Pagos electrónicos - Portal de autoservicio - Presupuestos y estimaciones - Programación - Programación automatizada - Programación del mantenimiento - Recordatorios - Seguimiento de competencias - Third-Party Integrations ## Integraciones (en total: 9) - HubSpot Marketing Hub - Marketo Engage - NetSuite - PayPal Enterprise Payments - QuickBooks Online Advanced - Salesforce Sales Cloud - Stripe - Twilio - Xero ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de asignación de personal](https://www.capterra.do/directory/30059/service-dispatch/software) ## Categorías relacionadas - [Software de asignación de personal](https://www.capterra.do/directory/30059/service-dispatch/software) - [Herramientas de planificación](https://www.capterra.do/directory/30087/scheduling/software) - [Software de climatización](https://www.capterra.do/directory/30107/hvac/software) - [Software para compañías de fontanería](https://www.capterra.do/directory/30673/plumbing/software) - [Software de gestión de los Servicios de Campo](https://www.capterra.do/directory/10009/field-service-management/software) ## Alternativas 1. [Connecteam](https://www.capterra.do/software/153140/connecteam) — 4.6/5 (5296 reviews) 2. [Jobber](https://www.capterra.do/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [FieldPulse](https://www.capterra.do/software/153475/fieldpulse) — 4.6/5 (465 reviews) 4. [Housecall Pro](https://www.capterra.do/software/140363/housecall-pro) — 4.7/5 (2741 reviews) 5. [ServiceTitan](https://www.capterra.do/software/150053/servicetitan) — 4.3/5 (335 reviews) ## Opiniones ### "I work with this software daily to schedule clients." — 4.0/5 > **Ashley** | *10 de enero de 2018* > > **Puntos a favor**: I like that it's compatible with AHS and the clients come across easily. I also like that they have apps because i travel a lot out of the office. > > **Puntos en contra**: I don't like that the software can be extremely glitchy. While it does allow you schedule it changes the name of clients if it feels they are similar creating a lot of work if you have to enter them individually. We recently have also had scheduled clients not show up on the scheduled dates. This creates issues when your workers rely heavily on this software to keep them on track and on time. ----- ### "Streamlining Operations for Efficient Service Management" — 4.0/5 > **Sarah** | *18 de julio de 2024* | Servicios para el consumidor | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: The system excels in scheduling and dispatching technicians efficiently. It allows us to assign jobs based on technician availability, location, and expertise, ensuring optimal resource allocation. Managing jobs from creation to completion is seamless. We can create work orders, attach relevant documentation, and track progress throughout the entire service cycle. The reporting and analytics features provide valuable insights into key metrics such as job completion rates, technician productivity, and lead services performances. > > **Puntos en contra**: Integrating customer data often requires manual entry or duplicate efforts, as the system lacks seamless integration with our existing customer database. > > My overall experience with the service dispatch system has been positive in terms of streamlining our service operations and improving efficiency. It effectively manages scheduling, job assignments, and real-time updates, which have enhanced our ability to deliver timely service to customers. However, the challenge of integrating customer data into our main database remains a significant drawback. Despite this, the system's robust features and support have contributed to overall improvements in service management and customer satisfaction within our organization. ----- ### "Dispatch Review" — 2.0/5 > **Phil** | *26 de febrero de 2020* | Redacción y edición | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It works with home warranties which the home warranty companies we work with required us to use this software > > **Puntos en contra**: Its to easy to accidentally delete an invoice. Picture quality is horrible. App has extreme difficulty uploading pics. It not the phone as it has the same issues with android or apple and even the latest greatest phones. > > Very frustrating. Very poor customer service. The do not reply to complaints. They do not return calls and they do not call when they say someone will call us. ----- ### "Best Dispatch system" — 5.0/5 > **Shivani** | *20 de diciembre de 2019* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with. > > **Puntos en contra**: Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times. > > My whole team is well familiarized and use dispatch on every order. It is a great communication route with Home warranty companies that we work with who are affiliated with Dispatch me app. Very convenient and fast method to relay information to them directly without the long phone hold up times. ----- ### "This software has DRAMATICALLY transformed our business operations\!\!" — 4.0/5 > **Paige** | *7 de marzo de 2018* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use and overall organization. Also how there is a way to label jobs and add notes and pictures. Also the fact that is has partnered w/ some of our partnering warranty companies to save us the time of manually entering the job info or ahving to update the warranty portals\! > > **Puntos en contra**: IT WILL MERGE JOBS THAT ARENT SUPPOSE TO MERGE\!\! It also does not allow you to search for an invoice by invoice \# - you must look up the address or customer, (which can be a huge pain when you have done several jobs for that same client) and then open up everysingle job, check the invoices displayed, then go back and search again, click the 2nd search result.. and so forth. Takes quite a while when you have someone waiting on the phone for an answer to what is suppose to be a quick question. > > All our customer info is harbored for easy access and to reference back when we run into issues or questions\! ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/139893/dispatch?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/139893/dispatch) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados