--- description: ¿Qué piensan los usuarios de Readymode? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Readymode gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Readymode - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Readymode](/software/136728/Readymode) # Readymode Canonical: https://www.capterra.do/software/136728/Readymode Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.do/software/136728/Readymode?page=2) > XenCALL es un software de automatización de centro de atención telefónica con marcado predictivo, distribución de clientes potenciales y un plano en vivo del equipo de ventas. > > Veredicto: 144 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Readymode? XenCALL es uno de los mejores proveedores de software basado en la nube en su clase para centros de contacto de centros de atención telefónica de cualquier tamaño, que ayuda a manejar a los clientes potenciales, monitorear a los empleados y cerrar más ventas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 144 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Readymode - **Ubicación**: Vancouver, Canadá - **Constitución**: 2012 ## Contexto comercial - **Precio de partida**: US$239.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México, Reino Unido ## Funcionalidades - CRM - Chatbot - Creación de informes de llamadas - Creación de informes y estadísticas - Creación de informes/análisis - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento de llamadas - Gestión de campañas - Gestión de centros de atención telefónica - Gestión de clientes potenciales - Gestión de colas de espera - Gestión de contactos - Gestión de correo electrónico - Gestión de listas - Gestión de listas de llamada - Gestión del rendimiento - Grabación de llamadas - Grabación de texto de llamada - IVR - Identificador de llamadas - Integración de telefonía informática - Interfaz de agentes - Marcación automática - Marcador automático - Marcador predictivo - Mensaje de voz - Panel de comunicaciones - Registro de llamadas - Seguimiento de conversión - Seguimiento de interacciones - Seguimiento de llamadas - Supervisión de llamadas ## Integraciones (en total: 18) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro … y 3 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para call center](https://www.capterra.do/directory/30007/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.capterra.do/directory/30007/call-center/software) - [Software de gestión de ventas internas](https://www.capterra.do/directory/30680/inside-sales/software) - [Software de marcador predictivo](https://www.capterra.do/directory/30597/predictive-dialer/software) - [Programas para seguimiento de llamadas](https://www.capterra.do/directory/30901/call-tracking/software) - [Software de contact center](https://www.capterra.do/directory/32035/contact-center/software) ## Alternativas 1. [Convoso](https://www.capterra.do/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 2. [DialedIn CCaaS](https://www.capterra.do/software/29589/callcenternow) — 4.8/5 (330 reviews) 3. [Call Logic](https://www.capterra.do/software/164101/call-logic) — 4.6/5 (57 reviews) 4. [Kixie PowerCall](https://www.capterra.do/software/135636/kixie-powercall) — 4.6/5 (295 reviews) 5. [Five9](https://www.capterra.do/software/132405/five9) — 4.2/5 (484 reviews) ## Opiniones ### "good, easy-to-use tools" — 5.0/5 > **johanny** | *13 de marzo de 2026* | Telecomunicaciones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Easy to use and packed with organizational features, it helps me effectively manage calls with my clients and stay organized > > **Puntos en contra**: Appointment reminders do not play a sound since, after an hour has passed, a sound would remind me if I've missed my appointment time in another call > > I've been using it for many years, and I think it's a great tool—it has a good calendar, helps me manage calls effectively, and lets me keep track of my clients. ----- ### "An honest review from a veteran cold caller" — 5.0/5 > **Nader** | *13 de marzo de 2026* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Reliability: The system is stable and dependable, which is why it’s widely adopted and used by most call centers that I worked for . - User Interface: The UI is intuitive and easy to navigate. I especially appreciate the customizable call logs menu, which makes it simple to find exactly what you’re looking for. - Efficiency: Readymode streamlines workflows and ensures that call operations are handled seamlessly. > > **Puntos en contra**: Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up. This issue doesn't always happens but it I encountered it a few times, and I'm hoping that this will get fixed in the future updates. I haven’t encountered any major drawbacks in my experience. The platform has met my expectations consistently. > > I’ve been using Readymode for more than three years, and it has consistently proven to be a reliable and effective dialer solution. It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions. ----- ### "Overall good get the Job done" — 4.0/5 > **Danny** | *19 de febrero de 2026* | Grupos de reflexión | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: very simple to use the system is very visually friendly easy to use clear sounds on calls no delays . > > **Puntos en contra**: dids are too expensive i really wasn't sure to go with this dialer or use vici so i came back to ready mode i was able to book > > very good but i felt like its really expensive when you start to add more people to the team can really scale like how would like to because its very expensive there a lot buttons no guide and customer support is very bad ----- ### "A Practical Call Center Dialer with Good Features but Room for Improvement" — 3.0/5 > **Antonio** | *16 de marzo de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Efficient automated call dialer that supports high-volume outbound campaigns Useful call management and reporting tools for supervisors and teams Good integration of dialer and CRM-style lead management > > **Puntos en contra**: Initial learning curve for new users unfamiliar with call center platforms Customer support response time can sometimes be slow Interface and workflow could be more modern and streamlined > > The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing efficiency and agent productivity. From a value for money perspective, Readymode offers a decent set of features for call centers that rely heavily on outbound dialing. The platform combines CRM-style lead management with dialing tools, which can help teams manage contacts and campaigns in one place. For companies running large call operations. This integration can save time and reduce the need for multiple systems. The dialer features are fairly robust, including automation options that allow teams to scale their outreach efforts efficiently. ----- ### "Would you recommend Readymode?" — 5.0/5 > **Fransheska** | *13 de marzo de 2026* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's really intuitive to use; I use it every day at work, and it's truly excellent. Unlike other providers like Convoso and iTel, which experience frequent outages and poor connectivity, I also consider it affordable. I wouldn't say it's cheap, but it's definitely worth the price. > > **Puntos en contra**: It's not very clear how to transfer a call between agents; it's a bit difficult. There's a long way, which is the one my colleagues and I use, but I'm sure there must be an easier way. > > My overall experience is excellent; the connectivity is good, it allows you to configure it completely to your liking, it's very intuitive, and overall it's an excellent tool. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.do/software/136728/Readymode?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/136728/Readymode) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados