---
description: ¿Qué piensan los usuarios de CSG Forte? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CSG Forte gracias a Capterra República Dominicana.
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title: CSG Forte - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Procesadores de pago](/directory/30232/payment-processing/software) > [CSG Forte](/software/135920/forte-payment-systems)

# CSG Forte

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> Las soluciones de procesamiento de pago seguro de Forte permiten aceptar cualquier tipo de pago en cualquier lugar, momento y dispositivo.
> 
> Veredicto: 87 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa CSG Forte?

Forte presta servicio a organizaciones de cualquier tamaño y en cualquier sector, con distintos paquetes de precios para empresas pequeñas, medianas y grandes que buscan aceptar pagos y procesar cualquier volumen.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 87 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funcionalidades | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: CSG Systems International
- **Constitución**: 1984

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funcionalidades

- Acceso móvil
- Conformidad con la PCI
- Creación de informes y estadísticas
- Creación de informes/análisis
- Cuentas de clientes
- Facturación
- Facturación recurrente y suscripciones
- Firma electrónica
- Gestión de ingresos
- Gestión de recibos
- Integración contable
- Lector de tarjeta móvil
- NFC sin contacto
- Pagos electrónicos
- Pagos en persona
- Pagos móviles
- Payment Gateway Integration
- Prevención de fraudes en los pagos
- Procesamiento de facturas
- Procesamiento de pagos
- Procesamiento de pagos ACH
- Procesamiento de tarjetas de crédito
- Procesamiento de tarjetas de débito/crédito
- Punto de venta (POS)
- Supervisión de transacciones
- Third-Party Integrations
- Varias opciones de pago

## Integraciones (en total: 5)

- Accela Building
- AccountEdge
- Edmunds GovTech Parks & Recreation
- Rentec Direct
- Zoho CRM

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Procesadores de pago](https://www.capterra.do/directory/30232/payment-processing/software)

## Categorías relacionadas

- [Procesadores de pago](https://www.capterra.do/directory/30232/payment-processing/software)
- [Software para Punto de venta](https://www.capterra.do/directory/20052/point-of-sale/software)
- [Sistemas de pago por móvil](https://www.capterra.do/directory/31089/mobile-credit-card-processing/software)
- [Software de facturación recurrente](https://www.capterra.do/directory/30927/recurring-billing/software)

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## Opiniones

### "Forte is the Program that our Management software used to do Tenant Pays and it was nice" — 4.0/5

> **Jake** | *6 de julio de 2019* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The payments process quickly and are transferred to the bank fairly quickly.
> 
> **Puntos en contra**: Really can't think if anything troubling we ran into.
> 
> Very positive experience.

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### "5 stars for customer service" — 5.0/5

> **Judy** | *15 de abril de 2026* | Construcción | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: CSG Forte customer service is one of the best I have experience over 35 years of running a small business. The representatives are knowledgeable, courteous and easy to reach by phone. Response time via email is prompt as well. One representative (\[sensitive content hidden\]) went so far as to set up a three-way call with the accounting software I use to clearly and succinctly explain a programming modification that would change what was displayed when a customer clicked the payment link in an emailed invoice so that the end user truly would have control over which payment options to present to customers. The programming change was recently implemented by the accounting program, all thanks to CSG Forte's customer service representative.
> 
> **Puntos en contra**: Multiple ACH payments made the same day combine into one bank deposit, and then there's a bit of detective work required to confirm which invoices combined to make that total. Individual payments are visible in Forte, of course, and those individual payments are seen in the accounting software, but the intermediate step - the bank deposit total - presents a lump sum.
> 
> I am very satisfied with the set up guidance I received when converting our company data to new accounting software, linking our bank account and creating a CSG Forte merchant account.

-----

### "Poor Customer Service, Poor Communication, and Poorly Structured Business Practices" — 2.0/5

> **Richard** | *5 de octubre de 2021* | Contabilidad | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: We decided to add Forte to our merchant services suite to process ACH payments at lower cost.  Getting our account setup with Forte was very easy as was integrating it in with our business management software (Zoho).  Processing payments through Zoho onto the Forte platform was also very straightforward.  In all, it had the potential to be a major improvement to our business and to significantly reduce our cost for payment processing, unfortunately it did not work out that way.
> 
> **Puntos en contra**: Forte's product operated as a bait and switch.  We processed a grand total of one transaction on the Forte platform.  The day after that first transaction, we received a poorly written email from someone at Forte thanking us for our cooperation with their investigation and indicating that it had now been concluded.  That was the first we had become aware of any investigation.  Forte indicated in their email that they had opted to close our account and that a subsequent email with additional information would follow.  Shortly thereafter, the second email arrived.  That email indicated that Forte had opted to close our account for one or more of a number of reasons.  The vast majority of the reasons obviously didn't apply (for example, one of them was excessive returns and another was excessive chargebacks -- we'd only processed a single transaction and never had a return or chargeback).  Several emails to Forte's "fraud investigator" and customer service failed to produce a more meaningful understanding of why Forte had chosen to close our account after a single transaction.  All the personnel would do was parrot the account closing email that we had received that was itself less than helpful.&#10;&#10;Either way, we accepted that the account was closed, moved on, and hired another vendor for ACH payments.  Given Forte's lackluster customer service it seemed to be a blessing in disguise.  That left, however, one final matter.
> 
> As mentioned, we had processed a single transaction for just over $2,400 through Forte.  Forte indicated that for that transaction we had one of two choices.  First, we could do nothing and in due time Forte would release our funds to us as outlined in our agreement.  So I read the clickwrap agreement on Forte's website.  Due time, which was determined exclusively by Forte, was at least 90 days, but could be extended by Forte in its sole discretion up to two years.  Forte's second option, and the one that they indicated repeatedly that they strongly preferred, was for us to contact our customer and have the customer stop the payment on their end causing it to be returned to Forte.  We could then collect payment from our customer a different way that didn't involve Forte.  Aside from the fact that that would have likely been difficult to do and might not have worked (since the payment was several days old at this point), it also would have damaged our relationship with our customer, which was unacceptable.  We opted to wait and see what Forte did in 90 days and planned to sue them in small claims court if they decided to use their ridiculous two year provision to continue to hold our money.  Ninety days came and went.  Forte did nothing.  We waited another 30 days.  Forte did nothing.  Finally, I emailed Forte again and reminded them of the issue.  I received no response from Forte; however, the next week our $2,400 arrived in our account.  What a mess\!

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### "Excellent Pricing-A Little Lacking on Features" — 5.0/5

> **Ken** | *19 de julio de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The system handles all the PCI requirements and offers very, very competitive one-time eCheck entries. VERY few companies I found will offer this so it is a GREAT benefit our church deeply appreciates.
> 
> **Puntos en contra**: Setup was a little involved, since we are not a typical storefront selling some kind of product. Our payments are all donations. As such, setting up to allow people to donate to various of our income stream was a little involved--regular donations, international fund, youth camp fund, assistance to the needy, etc. But we've been able to make it work for us.
> 
> We started out with PayPal online payments but quickly wanted a more robust and professional way to accept payments at a lower cost. Forte was a great solution for us overall.

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### "It just WORKS\!" — 5.0/5

> **Katrine** | *30 de agosto de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Reliability. It just works. Up time is very close to 100%.
> 
> **Puntos en contra**: It's not pretty and takes a little bit to learn your way around, but it always works. Pretty isn't always better. I've seen many software companies release new prettier versions and lose the comfortable flexibility.
> 
> We use Forte with NeonCRM. The two work together wonderfully.

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