¿Qué es Agile CRM?

Agile CRM es un CRM todo en uno con automatización de ventas, marketing y servicios en una única plataforma. Tiene seguimiento de ventas, gestión de contactos, automatización de marketing, análisis web, correos electrónicos bidireccionales, telefonía y servicio de asistencia con una interfaz simple, limpia y moderna.

¿Quién usa Agile CRM?

Pequeñas y medianas empresas que requieren ventas, marketing y automatización de servicios.

Agile CRM Software - 1 Agile CRM Software - 2 Agile CRM Software - 3 Agile CRM Software - 4 Agile CRM Software - 5

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Opinones de Agile CRM

Evaluación media

En general
4.1
Facilidad de uso
4.0
Atención al cliente
3.9
Funcionalidades
4.1
Relación calidad-precio
4.1

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
46%
4
30%
3
13%
2
5%
1
6%
Michael
Michael
Loan Consultant en EE. UU.
Usuario de Linkedin verificado
Servicios financieros, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Fantastic and HIGHLY customizable

5.0 el mes pasado Nuevo

Comentarios: Agile is a highly customizable CRM platform for someone (or team) who wants detailed customization of not only the pipeline management but also automated (or semi-automated) email, phone/text integrations also.

Puntos a favor:

This is one of the most highly customizable CRM's I have found. the customizations and integrations are fantastic. Integrations of 3rd party software appears to be growing and is still a bit lacking but the key integration of google contacts sets if far apart from the competition.

Contras:

It can be a bit on the tedious side to customize and set up. It is not simple enough for many would-be users and does require some above-average computer skills. On the plus side, the ability to customize so much more than other CRM's is also what sets it far apart from the competition.

Guillermo
Guillermo
Sales & Marketing Manager en Argentina
Usuario de Linkedin verificado
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

All I need to work in one place

4.0 hace 4 años

Comentarios: The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Puntos a favor:

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Contras:

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Divaldo
CEO en Portugal
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Fantastic CRM system

5.0 hace 2 semanas Nuevo

Comentarios: I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation was ready, there was a lot of engagement with customers and they felt special.

Puntos a favor:

Agile CRM was one of the most important tools for managing my business, excellent for capturing leads, automating and controlling all activities. What I loved most was email automation.

Contras:

Recently they launched another tool and they stopped paying so much attention to this tool, also over the years I tirelessly requested the addition of more currencies which was not done.

Tom
Managing Director en Australia
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Good CRM but with some major ongoing bugs that they will not resolve

3.0 hace 2 años

Comentarios: I have been using since 2008 - connecting JSON nodes to read data directly from Google sheets. I know more about Agile then most of their own staff. I have brought this exact issue many times.... and no change. So beware of this company, and the stupid bugs they refuse to fix.

Puntos a favor:

Emails are cheap to send -- JSON node is very powerful allowing high levels of integration and automation.

Contras:

Bug when trying to "copy" a campaign. It just gets stuck after adding the word "copy" to the start of the campaign name, and a pop up saving "saved" does not show. If you don't realise you did not see the popup, then you then think it has made the copy.... but you are still working in the old campaign. Many times this has lead us to overwrite our original campaign. Right now, I simply need to copy the campaign so send another our email for Black Friday. After 30min trying everything, including restarting my computer. I still have this bug and cannot complete a very simple task --- which now is proving very costly.

Respuesta de Agile CRM

hace 2 años

Hi Tom, We are really sad that you had a bad experience with Agile CRM. We have always been a customer focused company and constantly endeavor to deliver the best services. Our product team also focuses on regularly rolling out more advanced and robust features. However, in this process, there remains certain features which are more complex to operate or have a bigger learning path. I recommend you to contact our customer success team for a personalized training so that you can get a better understanding on how to use them more efficiently. Thank you

Joshua
Owner en EE. UU.
Consultoría de gestión, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Good little CRM for a great price

4.0 hace 2 años

Comentarios: Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

Puntos a favor:

Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.

Contras:

It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.