--- description: ¿Qué piensan los usuarios de SkyTouch Hotel OS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SkyTouch Hotel OS gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SkyTouch Hotel OS - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [SkyTouch Hotel OS](/software/132368/skytouch-hotel-os) # SkyTouch Hotel OS Canonical: https://www.capterra.do/software/132368/skytouch-hotel-os Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.do/software/132368/skytouch-hotel-os?page=2) > El sistema en la nube para hoteles más ampliamente utilizado de gestión de PMS, tarifas, inventario, distribución, ventas y catering. > > Veredicto: 95 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa SkyTouch Hotel OS? La plataforma SkyTouch para sistemas operativos hoteleros es ideal para hoteles de prácticamente cualquier tamaño o tipo que necesiten una solución de gestión hotelera confiable, intuitiva, simple y económica para sus propiedades. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 95 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SkyTouch Technology - **Ubicación**: PHOENIX, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Precio de partida**: US$5.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México, Reino Unido ## Funcionalidades - Asistencia al cliente - CRM - Creación de informes/análisis - Facturación - Gestión de la experiencia del huésped - Gestión de reservas - Gestión de reservas - Gestión de tasas - Gestión del mantenimiento - Integración de GDS y OTA - Inventario de salas - Panel de actividades - Punto de venta (POS) - Reserva en línea - Tarificación dinámica ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.do/directory/20031/hospitality-property-management/software) ## Categorías relacionadas - [Software para hoteles](https://www.capterra.do/directory/20031/hospitality-property-management/software) - [Software de gestión de canales para hoteles](https://www.capterra.do/directory/31615/hotel-channel-management/software) - [Sistemas de reservas](https://www.capterra.do/directory/20032/reservations/software) - [Software para moteles](https://www.capterra.do/directory/32584/motel/software) ## Alternativas 1. [Cloudbeds](https://www.capterra.do/software/158839/cloudbeds) — 4.3/5 (337 reviews) 2. [Little Hotelier](https://www.capterra.do/software/144307/little-hotelier) — 4.0/5 (220 reviews) 3. [SiteMinder](https://www.capterra.do/software/123133/siteminder) — 4.2/5 (257 reviews) 4. [eZee Absolute](https://www.capterra.do/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Sirvoy](https://www.capterra.do/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) ## Opiniones ### "They got PMS basics right" — 5.0/5 > **Dean** | *1 de febrero de 2019* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: This basic hotel management software is easy to use and reliable. > > **Puntos en contra**: Skytouch does not have group sales support functions that I have become reliant uponfrom other systems at other properties. > > Overall experience is very positive from our operations team. As a DOS I look forward to the day that Skytouch ads sales functions so we can have an integrated and interfaced group sales component\! ----- ### "A comprehensive PMS at a reasonable price" — 5.0/5 > **Dan** | *9 de febrero de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to drag-and-drop reservations into specific rooms; the integration with SiteMinder; the cloud based platform; > > **Puntos en contra**: The fact that, at the time, we could not import existing reservations from our previous system. Our staff were able to manually make existing reservations in the new system, which ended-up providing good practice. > > SkyTouch Hotel OS allows us to easily manage our hotel. Our management team can troubleshoot reservations from home, and their 24/7 tech support team has been fantastic. ----- ### "In short, the product was oversold and underdelivered" — 2.0/5 > **Asia** | *13 de febrero de 2018* > > **Puntos a favor**: I liked that it was a cloud based software, so that I could remotely manage multiple properties from my phone or laptop. During the sales process, I was impressed with its UI because out of most of the other products at this price point, this looked the most current and modern, comparable to other tech interfaces. It seemed it would be the most flexible for accommodating our needs and being flexible, so that if we had a sudden influx of guests, we could have another agent use a tablet to check guests in. > > **Puntos en contra**: My BIGGEST problem with this system was that this system would authorize an unknown amount of money on a guest's card that WE did not set. Guests would pay for their stay, but an extra amount would also be withheld on their card, that we did not authorize. We were blind to the amount and the settings, and nobody could figure out nor fix the problem. During the sales process, we were told that with this product, we would never have to worry about being offline, because even if our Internet or power went out, it would save and give us access to our reservation information and re-sync whenever the internet or power came back on. There are frequent outages where the system is inaccessible because of an update to their system. Not only that, there is absolutely NO UX design in mind in their product. In terms of navigation, you need to pull up multiple tabs to achieve one objective, even though a basic UX designer could and would design a better process. We thought housekeeping would be easier with Skytouch. However it requires navigating through two different processes in order to produce a single list, and then exiting out of everything to generate a report. We had MANY other issues, that we tried to resolve. We have wasted so much time and money on implementing and using this software, I regret ever using this product. I should have run during the sales process, when they spent more time talking down their competitors rather than talking up their product. ----- ### "Great System" — 5.0/5 > **Miguel** | *15 de septiembre de 2019* | Ocio, viajes y turismo | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It'seasy to used, help with overall setups and manage ans is easy to work with and manage. > > **Puntos en contra**: It have minors cons, like thetype chart not allowing you to see back on days, system set updon't allow youto configure the space of the Registration card and other stuff that you thing wile working with the systam that are just toghts that you say if it just do this will be even better. > > I had the oportunity to set up my entire systemand configure all and sink with my hotel. Overall it have been really greattowork with and easy to configure,the help at support is really great and they do the best to help out to fixed any problem or to answer any of your question or doughts. ----- ### "Great Operating System" — 5.0/5 > **Usuario verificado** | *5 de diciembre de 2019* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The system was built to be easy to use and train new employees quickly. It allows flexible scenarios to be easily accounted for through a great product flow design. > > **Puntos en contra**: Customer support was at times difficult and the time to resolution longer than you would expect. Although i will fully admit it was rare we had any major system issues or downtime. > > Great experience mainly due to the design of the software. It integrated well and most importantly provides updates and training that brings everyone up to speed quickly for a fast \& seamless implementation. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.do/software/132368/skytouch-hotel-os?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/132368/skytouch-hotel-os) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados