--- description: ¿Qué piensan los usuarios de ZENOTI? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ZENOTI gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.do/software/131057/zenoti Page: 1 / 51\ Siguiente: [Next page](https://www.capterra.do/software/131057/zenoti?page=2) > Zenoti es un software líder basado en la nube para salones de belleza, spas y balnearios medicinales. > > Verdict: Rated **4.4/5** by 1246 users. Top-rated for **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ZENOTI? Zenoti es un software web usado en más de 6000 spas, salones de belleza, balnearios medicinales y estudios de yoga y fitness de todo el mundo, desde spas independientes hasta grandes cadenas con más de 200 ubicaciones. ## Quick Stats & Ratings | Metric | Calificación | Detail | | **En general** | **4.4/5** | 1246 Opiniones | | Facilidad de uso | 4.3/5 | Based on overall reviews | | Asistencia al cliente | 4.6/5 | Based on overall reviews | | Relación calidad-precio | 4.3/5 | Based on overall reviews | | Funcionalidades | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zenoti Software - **Ubicación**: MERCER ISLAND, EE. UU. - **Founded**: 2010 ## Commercial Context - **Precio de partida**: US$400.00 - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Available Countries**: Australia, Camboya, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Suiza, Tailandia ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Automatización de marketing - Base de datos de clientes - Base de datos de miembros - Citas recurrentes - Comunicación con miembros - Confirmations/Reminders - Conforme con HIPAA - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Facturación - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clases - Gestión de clientes - Gestión de docentes y personal escolar - Gestión de empleados - Gestión de equipo - Gestión de eventos - Gestión de inscripción - Gestión de la disponibilidad - Gestión de membresías - Gestión de nóminas - Gestión de personal - Gestión de reservas - Gestión de tarjetas de regalo - Gestión de visitantes - Integración de páginas web - Marketing por correo electrónico - Pagos en línea - Para centros de belleza y balnearios - Portal de clientes - Portal de miembros - Procesamiento de pagos - Programación automatizada - Programación de citas - Programación de cursos - Punto de venta (POS) - Recordatorios - Reserva en línea - Seguimiento de la asistencia - Sincronización de calendario - Third-Party Integrations ... and 4 more features ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para balnearios medicinales](https://www.capterra.do/directory/30582/medical-spa/software) ## Categorías relacionadas - [Software para balnearios medicinales](https://www.capterra.do/directory/30582/medical-spa/software) - [Software para Peluquería](https://www.capterra.do/directory/30028/salon/software) - [Software para spa](https://www.capterra.do/directory/30782/spa/software) - [Programas de gestión de socios](https://www.capterra.do/directory/20045/membership-management/software) - [Herramientas de planificación](https://www.capterra.do/directory/30087/scheduling/software) ## Alternativas 1. [AestheticsPro](https://www.capterra.do/software/93446/aestheticspro) — 4.4/5 (608 reviews) 2. [Pabau](https://www.capterra.do/software/140062/pabau-crm) — 4.6/5 (606 reviews) 3. [PatientNow](https://www.capterra.do/software/92269/patientnow) — 3.9/5 (296 reviews) 4. [Vagaro](https://www.capterra.do/software/153752/vagaro) — 4.7/5 (3472 reviews) 5. [Mindbody](https://www.capterra.do/software/40229/mindbody) — 4.0/5 (2981 reviews) ## Opiniones ### "Prompt, reliable, and friendly support team\!" — 5.0/5 > **Gabrielle** | *20 de agosto de 2025* | Servicios para el consumidor | Recommendation rating: 8.0/10 > > **Puntos a favor**: The customer support team is always very friendly, helpful and informative. Our account lead, \[sensitive content hidden\], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly. I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. > > **Puntos en contra**: There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. > > Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *23 de septiembre de 2025* | Práctica médica | Recommendation rating: 10.0/10 > > **Puntos a favor**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **Puntos en contra**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 de octubre de 2025* | Medicina alternativa | Recommendation rating: 3.0/10 > > **Puntos a favor**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Puntos en contra**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Zenoti Review" — 1.0/5 > **Johna** | *19 de noviembre de 2025* | Productos cosméticos | Recommendation rating: 0.0/10 > > **Puntos a favor**: Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry. > > **Puntos en contra**: Turnaround time to have issues resolved takes days at times. No customer service readily available unless you use the chat bot but even then not too helpful. > > I would not recommend this product. It needs to have more advanced options and be able to evolve with an ever changing Aesthetic environment. ----- ### "Hands down the best\!\!\!" — 5.0/5 > **Rachel** | *4 de octubre de 2025* | Salud, bienestar y deporte | Recommendation rating: 10.0/10 > > **Puntos a favor**: All of the features and capabilities, ease of use, and the entire team is excellent. I truly appreciate the implementation team’s patience and expertise during the onboard process as well. I’m excited to have the online booking feature enabled and looking forward to getting more organized with patient management. I’m able to get rid of two other systems bc zenoti covers it all\! > > **Puntos en contra**: Figuring out where certain features were located was a bit challenging at first, even with training. I used the same app for 15 years so making new habits will also take time. > > I had a great experience with Zenoti and am truly thankful for the implementation team’s guidance and support. ----- Page: 1 / 51\ Siguiente: [Next page](https://www.capterra.do/software/131057/zenoti?page=2) ## Links - [View on Capterra](https://www.capterra.do/software/131057/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data