--- description: ¿Qué piensan los usuarios de ZENOTI? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ZENOTI gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.do/software/131057/zenoti Página: 1 de 53\ Siguiente: [Página siguiente](https://www.capterra.do/software/131057/zenoti?page=2) > Zenoti es un software líder basado en la nube para salones de belleza, spas y balnearios medicinales. > > Veredicto: 1291 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ZENOTI? Zenoti es un software web usado en más de 6000 spas, salones de belleza, balnearios medicinales y estudios de yoga y fitness de todo el mundo, desde spas independientes hasta grandes cadenas con más de 200 ubicaciones. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 1291 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Soham Inc dba Zenoti - **Ubicación**: MERCER ISLAND, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio de partida**: US$300.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Camboya, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Suiza, Tailandia ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Automatización de marketing - Base de datos de clientes - Base de datos de miembros - Citas recurrentes - Comunicación con miembros - Confirmations/Reminders - Conforme con HIPAA - Creación de informes/análisis - Creación de marca personalizable - Facturación - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clases - Gestión de clientes - Gestión de docentes y personal escolar - Gestión de empleados - Gestión de equipo - Gestión de eventos - Gestión de inscripción - Gestión de la disponibilidad - Gestión de membresías - Gestión de nóminas - Gestión de personal - Gestión de reservas - Gestión de tarjetas de regalo - Gestión de visitantes - Integración de páginas web - Marketing por correo electrónico - Pagos electrónicos - Pagos en línea - Para centros de belleza y balnearios - Portal de clientes - Portal de miembros - Procesamiento de pagos - Programación automatizada - Programación de citas - Programación de cursos - Punto de venta (POS) - Recordatorios - Reserva en línea - Seguimiento de la asistencia - Sincronización de calendario - Third-Party Integrations … y 4 características más ## Integraciones (en total: 8) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para balnearios medicinales](https://www.capterra.do/directory/30582/medical-spa/software) ## Categorías relacionadas - [Software para balnearios medicinales](https://www.capterra.do/directory/30582/medical-spa/software) - [Software para Peluquería](https://www.capterra.do/directory/30028/salon/software) - [Software para spa](https://www.capterra.do/directory/30782/spa/software) - [Programas de gestión de socios](https://www.capterra.do/directory/20045/membership-management/software) - [Herramientas de planificación](https://www.capterra.do/directory/30087/scheduling/software) ## Alternativas 1. [AestheticsPro](https://www.capterra.do/software/93446/aestheticspro) — 4.5/5 (678 reviews) 2. [Pabau](https://www.capterra.do/software/140062/pabau-crm) — 4.7/5 (654 reviews) 3. [Vagaro](https://www.capterra.do/software/153752/vagaro) — 4.7/5 (3669 reviews) 4. [PatientNow](https://www.capterra.do/software/92269/patientnow) — 3.9/5 (301 reviews) 5. [Mindbody](https://www.capterra.do/software/40229/mindbody) — 4.0/5 (2995 reviews) ## Opiniones ### "Wonderful Migration to Zenoti" — 5.0/5 > **Jacinda** | *10 de abril de 2026* | Productos cosméticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\] . is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll. > > **Puntos en contra**: The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\] who has been absolutely amazing. ----- ### "Excellent Implementation Support and a Powerful Platform" — 5.0/5 > **Barbara** | *17 de septiembre de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The level of support during the implementation process has been excellent. \[sensitive content hidden\] has been extremely helpful, patient, and responsive throughout the entire setup. She has taken the time to understand our business needs, answer our questions, and help us configure the system in a way that works for our operations. > > **Puntos en contra**: The system is very comprehensive, which is a big advantage, but the implementation can also be complex because there are many settings, reports, and configurations to learn. Some areas require a deeper understanding before they can be fully optimized. > > Overall, our experience with Zenoti has been very positive. Moving to a new system is always a big transition, but having \[sensitive content hidden\] support us throughout the implementation has made the process much easier. They continue to help us with reports, integrations, configurations, and adjustments as we learn the platform. I really appreciate her availability, attention to detail, and willingness to find solutions for our business. ----- ### "Do not recommend" — 1.0/5 > **Sandi** | *21 de agosto de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It tracks appointments with few errors, so that is a plus. Works on a daily basis and that is what its primary function is. > > **Puntos en contra**: Incredibly, incredibly difficult to use because the format is sloppy and no one really seems to care. > > Mediocre, at best. They make reports and submissions incredibly difficult to navigate and use. If you don’t have to use it, don’t. It’s 2026, there are so many better options. ----- ### "Zenoti Review" — 5.0/5 > **Chenequa** | *22 de julio de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The team that has supported us throughout our software transition has been exceptional. From the very beginning, they have been responsive, knowledgeable, and committed to helping us navigate every step of the process. Whether answering questions, troubleshooting challenges, or providing training, they have made themselves available and offered clear guidance along the way. Their patience and willingness to work with our team have made a significant difference during such a large transition. While implementing a new system is never simple, having a dedicated and supportive team behind us has made the experience much smoother and has given us confidence moving forward. > > **Puntos en contra**: One of the biggest challenges wasn't a specific issue with Zenoti itself, but rather the amount of time required to migrate all of our data. Moving years of client information, appointment history, treatment notes, memberships, products, inventory, and other important records into a new system was a lengthy process that required careful planning and attention to detail. We wanted to ensure that everything transferred accurately while minimizing disruptions to our team and our clients. Although the migration took longer than expected, investing the time upfront helped create a smoother transition and allowed us to start using the new system with confidence and reliable data > > Overall, the transition has been very smooth. While there have been a few minor issues along the way, they've been addressed quickly and efficiently. \[sensitive content hidden\] has been outstanding throughout the entire process, always responding promptly and helping us work through any questions or challenges that have come up. His knowledge, patience, and willingness to go the extra mile have made a significant difference for our team. Having someone so reliable and accessible has given us confidence during the implementation, and his support has helped ensure that our transition to the new system has been as seamless and stress-free as possible. ----- ### "Two Weeks into Live Experience - Great so far\!" — 5.0/5 > **Shannon** | *4 de septiembre de 2026* | Servicios para el consumidor | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I love that Zenoti is an all-in-one platform for booking, communicating, and managing our business, employees, and guests. I love the AI capabilities as well. > > **Puntos en contra**: A few features were easier to manage in our previous software - 1) Aveda specific reports are not as streamlined in Zenoti. 2)Guests and employees are managed at Center level. We would prefer to manage these at organization level. > > We are only in our second week of being live with Zenoti. The onboarding/implementations team has been really great to work with - knowledgeable, professional, courteous, and responsive to any issues, our concerns, and our requests for future feature development. They have worked really hard to resolve issue as they arise. ----- Página: 1 de 53\ Siguiente: [Página siguiente](https://www.capterra.do/software/131057/zenoti?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/131057/zenoti) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados