--- description: ¿Qué piensan los usuarios de Paycom? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Paycom gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paycom - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de personal](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom) # Paycom Canonical: https://www.capterra.do/software/130949/paycom Página: 1 de 54\ Siguiente: [Página siguiente](https://www.capterra.do/software/130949/paycom?page=2) > Encuentra, gestiona, paga y mantén un talento excepcional con el software de nóminas y HCM fácil de usar de Paycom, todo en una sola aplicación. > > Veredicto: 1314 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Paycom? El software de aplicación única de Paycom ayuda a las empresas a automatizar y racionalizar los procesos de nóminas y recursos humanos sin sacrificar los rigurosos estándares de seguridad de datos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 1314 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paycom - **Ubicación**: Oklahoma City, EE. UU. - **Constitución**: 1998 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, español, francés, húngaro, inglés, italiano, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, turco - **Países disponibles**: Canadá, Estados Unidos, Irlanda, México, Reino Unido ## Funcionalidades - Acceso móvil - Administración de seguros sanitarios - Análisis de datos del mercado - Archivo y conservación - Arrastrar y soltar - Automatización de procesos empresariales - Base de datos de empleados - Carga de recibos móviles - Clock In/Out - Configuración de flujos de trabajo - Control de gastos - Cumplimiento tributario - Evaluación de habilidades - Gestión de auditorías - Gestión de calendarios - Gestión de candidatos - Gestión de control de horas - Gestión de cursos - Gestión de documentos - Gestión de entrevistas - Gestión de facturas - Gestión de formularios - Gestión de indemnizaciones - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de presupuestos - Gestión de recibos - Gestión de tareas - Gestión del rendimiento - Goal Setting/Tracking - Informes de nómina - Inscripción de prestaciones en línea - Planificación de personal - Portal de empleados - Portal para empleados - Preparación W-2 - Programación a tiempo real - Seguimiento de actividades - Seguimiento de candidatos - Seguimiento de cursos - Seguimiento de estado - Seguimiento de gastos - Seguimiento de la asistencia - Seguimiento de la conformidad - Seguimiento del tiempo - Sincronización de calendario - Tablero de prestaciones - Tests/Evaluaciones - Transferencia - Verificación de antecedentes … y 86 características más ## Integraciones (en total: 2) - Indeed for Employers - NetSuite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de gestión de personal](https://www.capterra.do/directory/30210/workforce-management/software) ## Categorías relacionadas - [Software de gestión de personal](https://www.capterra.do/directory/30210/workforce-management/software) - [Programas de nóminas](https://www.capterra.do/directory/30202/payroll/software) - [Software de gestión del talento](https://www.capterra.do/directory/10029/talent-management/software) - [Software de control horario](https://www.capterra.do/directory/30001/time-clock/software) - [Herramientas para controlar tiempo y gastos](https://www.capterra.do/directory/30080/time-and-expense/software) ## Alternativas 1. [Deel](https://www.capterra.do/software/205015/deel) — 4.9/5 (4292 reviews) 2. [Rippling](https://www.capterra.do/software/172127/rippling) — 4.9/5 (4830 reviews) 3. [Paylocity](https://www.capterra.do/software/86714/webpay) — 4.3/5 (1847 reviews) 4. [RUN Powered by ADP](https://www.capterra.do/software/185859/run) — 4.6/5 (1452 reviews) 5. [ADP Workforce Now](https://www.capterra.do/software/155895/workforcenow) — 4.4/5 (7228 reviews) ## Opiniones ### "Best Payroll Provider I have Used" — 4.0/5 > **Heather** | *31 de julio de 2025* | Servicios individuales y familiares | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Definitely a god value for the money. We have not had any issues while using. We are able to run reports we never thought were possible with our old provider. Customer service is always helpful and polite. > > **Puntos en contra**: Struggle with some areas like updates to benefits, so large it is hard to figure out how to do certain things. > > Definitely pleased. It is always a little nerve-racking to change payroll providers. The changeover was definitely easy. ----- ### "Top Notch Service" — 5.0/5 > **Tabitha** | *14 de mayo de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have used many other payroll platforms and Paycom’s customer service is top notch\! They are always available when I need them and are experienced enough to solve my issues quickly. > > **Puntos en contra**: Building the performance reviews require multiple layers to get to the final product. If you have a complicated review, that are different for each position, the platform is not user friendly. > > I love working with Paycom and would recommend to anyone looking for a new platform. I have been a customer for 11 years and wouldn’t choose another service provider. ----- ### "User-Friendly: Easy for Employees to Navigate; Needs Patience on the Administrative Side" — 3.0/5 > **Ryan** | *25 de junio de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The employee self-service side of Paycom is fantastic. It is incredibly easy to navigate, and our team loves having all of their payroll and HR information readily available in one place. On the client side, I regularly used the expense management feature to track and add our company credit card expenses, which streamlined our process. As a supervisor of the payroll team, I also found the day-to-day payroll functionality and brief HR features we utilized to be very reliable once fully operational. > > **Puntos en contra**: Some of the back-end features and initial configurations are quite complex and difficult to set up properly on your own. We frequently needed a lot of hands-on assistance from Paycom’s support team to get everything configured correctly. > > Overall, Paycom is a solid, comprehensive platform. There is definitely a learning curve and some frustration when dealing with the back-end setup, but once the system is configured properly, things run smoothly and it works exactly as it's supposed to. ----- ### "Hit or Miss with Support, Easy Payroll. Take time to Implement" — 4.0/5 > **Jillian** | *9 de abril de 2026* | Práctica médica | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Paycom overall is a good system. When implemented correctly, and when you purchase all modules it functions decently well. Payroll is quite easy with th timekeeping module in place. > > **Puntos en contra**: your support team makes all the difference right along with who implements you. Our current support team is great. Before there were several issues and it rooted back to implementation. While support was always easy to get ahold of, there was a disconnect between myself and our assigned rep for awhile. They made it very challenging to get our rep reassigned. There seems to be challenges with having accrual limits stop at a set yearly amount when you also allow people to earn PTO when they work overtime. This is very strange to me but they never resolved this issue for us. I do not like the price per payroll set up. But it isn’t very much to run a payroll off cycle either. > > A mixed bag. The last 6 months or so with our new support team has definitely been great though. I wish it could have been this way all along. Overall though, I don’t know if I’d choose Paycom in a line up again. Implementation seemed to go great but you don’t really know what was missed until you’re in the system. Do not rush that process. And do the trainings. Make sure you know what you are doing before you go live, and check EARLY to make sure data was transferred correctly, and there aren’t accrual issues. They do offer a lot of support options, and again it’s easily accessible. So if this is important to you, you will get it with Paycom. ----- ### "HR Director" — 5.0/5 > **KIM** | *24 de junio de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We've been using Paycom for 10 years, and while you always have employees come and go, I love that we one person to go with our questions. Our specialist knows us and understands our needs. For the most part, I feel it is also rather user friendly, and it's all one system. You are not importing from or exporting materials to other systems. > > **Puntos en contra**: The onboarding process was not ideal but implementing any new system to not perfect. Our business is fund driven and that created some issues as well. > > One a scale of 1-10, I would give Paycom a score of a 9. That's pretty good considering there is no flawless system that exists. ----- Página: 1 de 54\ Siguiente: [Página siguiente](https://www.capterra.do/software/130949/paycom?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/130949/paycom) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados